RE : GC HEATING & COOLING
6940 Knott Ave.,…read moreUnit H
Buena Park, CA., 90620
July 9, 2026
We, the customers assume, in good faith, that when we agree to pay X dollar amount of money for services, or for goods, we are getting our money's worth.
Definitely not substandard quality. Definitely not "Mickey Mouse" work.
*2019 - I had new air conditioner ducts installed, because the old one had
asbestos. Although I was informed that as long as you do not touch
the asbestos, it was "safe", I decided to replace the ducts.
*July 10, 2020 - GC HEATING & COOLING installed a new AC system
*Jan. 19, 2021 - GC HEATING & COOLING adjusted the offset pressure
at gas valve because it was not working.
*Feb. 12, 2021 - GC HEATING & COOLING had to replace the
inducer motor.
*August 9, 2024 - I posted a bad review of GC Heating & Cooling on YELP.
The owner, GUSTAVO CANO, reached out to me, and we
discussed my issue. He convinced me, that the reason I
was having problems with my unit, was because I did not
agree to allow him to replace the ducts. He said the
solution to my complaint, was for him to replace the ducts.
*August 15, 2024 - GC HEATING & COOLING replaced my ducts, and I paid
them $5,200.00. I took down the bad review on YELP.
*September 17, 2025 - I called Gustavo Cano about issues, and he was visibly
upset, and combative. He said he was coming, but
that he would charge me if my complaints were
unfounded. He never showed.
My issues are the following:
1. The strap of the duct fell off.
2. SEALP Plenum duct sealing - NOT FULL SYSTEM
3. Type of Ducting/Condition : MYLAR not sealed.
My AC system was installed July 10, 2020, six (6) years ago. Now, apparently, it has a leak. My old YORK air conditioner was twenty (20) years
old when I had it replaced. It never broke down. I religiously have my unit cleaned, and turned up yearly by professionals.
GC HEATING & COOLING is just very disappointing. If you value your money,
then please learn from my experience. DO NOT HIRE THEM.
Olivia Soriano