My dog broke her tibia and we went here for the entirety of her treatment! She was healed after…read moreroughly 3 months WITHOUT surgery. This isn't an option for everyone as I am a stay at home girlfriend so I was able to be with her all day long. Very affordable, reasonable and the staff is amazing. I am glad we came here! We had called around to multiple vet facilities in the area and ALL of them were nearly TRIPLE the price for the same kind of visits. For her surgery we were quoted nearly 10k at another vet clinic the surgeon here worked at. We could not afford that in any capacity at such a short notice(24hrs). The difference here is that the staff did not try to pressure us into the surgery. They let us come to the decision on our own(it WAS a hard decision as we want to give our animals the best care) and worked with us on what we could do! I wouldn't go any where else after this experience. 1000/10. All together, it was around 2k. We came in once a week, then eventually once every 2 weeks. Today she got her splint off! Yay! Thank you MVAH!!!

I recently took my dog to Mountain View Animal Hospital and had a mixed experience. The facility is…read moretucked away and it is beautiful, with lush landscaping and a peaceful outdoor setting. The calming environment helps reduce the stress of vet visits, and the breathtaking mountain views add to the serene atmosphere. Parking is easy and convenient. The first-time appointment costs $160 total, which felt a bit steep for the Reno area. It requires a $50 deposit to book the appointment, with the remaining $110 due on the day of the visit. New clients should also expect to wait a couple of months for a first-time appointment, depending on the veterinarian. The staff and nurses are incredibly sweet, welcoming, and professional. I enjoyed meeting Dr. Brown she seemed knowledgeable and caring, and she took plenty of time to address my concerns and answer my questions. During our first appointment, I was hoping for a more holistic approach to my dog's care, similar to the philosophy of Dr. Karen Becker (author of The Forever Dog). I was looking for guidance based on peer-reviewed studies around raw diets, nutrition, natural lifestyle choices, and all-natural prevention for longevity. Instead, after some initial discussion, the conversation quickly shifted to the standard recommendations for vaccines and flea/tick medications. I was a bit disappointed by that. After the appointment, I was referred to a local nutritionist and recommended for a dental cleaning. However, the estimate for dental cleaning, bloodwork, titer tests, and vaccines came to nearly $4,093.85, which shocked me. Because of the high cost, I decided to seek more budget-friendly and pragmatic options at another local veterinarian for vaccines and dental work, and I'll likely continue there to keep expenses manageable. The communication process also felt confusing and unnecessarily complicated at first. Everything is handled through text messages that link to the patient portal on their website. While the team usually responds the same day or within 24 hours for non-urgent messages, the back-and-forth and need to navigate the portal made simple tasks like scheduling the dental cleaning and receiving the diet recommendation -- feel frustrating. As someone who prefers more traditional, direct communication (such as a quick phone call), this system was challenging for me. Overall, it's a solid practice with great people and a lovely facility. It's luxury with a premium price for pet care. I especially appreciated the thoughtful welcome card they mailed to me with everyone's signature -- that was a nice personal touch. They could improve by streamlining their communication, offering more competitive pricing, and reducing wait times for new patients. I'd consider returning in the future with some hesitation, particularly if they can provide more reasonable rates and a stronger focus on holistic care in line with Dr. Karen Becker's philosophy in The Forever Dog. With an unlimited budget, I would happily go back.

Pros: 1. All of the staff is very nice…read more2. I think it works. I'm on old dog #2 receiving Accupuncture, ozone therapy, Chiropractic and herbs. I can't say (because I'm no expert) if they live longer or not but I can say it makes their latter years more comfortable. Also bloodwork is much improved. Cons: 1. It's expensive. $100 a month ish. My dogs give our family so much joy and are top priority in my house. Their quality of life means a lot to me so I justify it.

HORRIBLE HORRIBLE HORRIBLE! I went in there today wanting to meet the holistic Doctor. The office…read morepersonnel would not let me meet any doctor. Kept telling me I had to make an appointment. Explaining to them several time that I was not going to make an appointment, my dog already sees 3 different vet and that I just wanted to meet the holistic Doctor. They had no information packets on the different therapies they offered. When I asked about gold bead therapy they told me to "google it". I explained to them that I already had and that I wanted to meet the doctor who would perform this therapy. Long story short I left w out meet any vet and almost in tears. In an around about way I got my questions answered. I will not be taking my animals here. UPDATE: I sent Dr. Lowell (the holistic vet) an email about my experience in his office. The following day I received an email back from his office personnel. My email never reached. And they proceeded to tell me I can call him for an additional charge of $45. This place is a F***ing joke!

I've had 2 cats euthanized at this facility They were so…read moresympathetic and kind. They helped me get through this very painful process with as much understanding and compassion as possible. I would highly recommend this organization for your crisis pet needs

We want to sincerely thank the entire team at BluePearl Pet Hospital for the incredible care they…read moregave our dog, Milo. Unfortunately, this was not a simple visit. My wife and Milo were out on their normal morning walk, with Milo safely on his leash, when they were suddenly attacked by four dogs. It was a frightening, emotional, and very long day for our family, but every staff member treated us with kindness, patience, and compassion. They were thorough, caring, and helped us feel that Milo was truly in good hands during one of the worst experiences we have ever gone through. A special thank-you to the doctor and everyone who cared for him we will never forget how you treated our family. To our fellow neighbors, please remember that being a responsible pet owner protects everyone. Please triple-check your gates, fences, doors, and leashes. It only takes a few seconds for something terrible to happen, and the emotional and physical damage can last much longer. Please keep your furry family members secure so another family never has to experience what we did.

Went in to view Dr Lowells office and to meet him. Very disappointed with his staff and lack of…read morecustomer service. After leaving I wrote Dr Lowell and email and received a response the following day. I will post both emails for you to read. I didn't not reply back.

My vet in Carson City referred me to Dr. Lowell because my old dog has bad hips and I wanted to try…read moreacupuncture and chiropractic to help her. She had also been seriously ill (poisoned) in her back yard and had lost some strength in her hind legs as a result. Anyway, everyone at Holistic Pets was just wonderful and I noticed a difference in her movement right away. She was comfortable and relaxed throughout the entire treatment and even dozed a little! We are going back for another treatment this week. I just wish we could get a two for one special - dog and human!

This is absolutely on me for giving this clinic three chances. I kept hoping each visit would be…read morebetter, but instead the incompetence only got worse. There were multiple issues over the course of several months that should have been enough for me to take my business elsewhere. The final straw happened today. I was told my dog needed blood work before they could prescribe medication for his allergies and itching. The blood work would cost $300, and I was quoted $100 per month for the medication. While it was more than I expected, he's my dog, so I agreed and authorized everything. After they drew his blood, they came back and said they had "made a mistake." The medication wasn't $100 a month--it was actually $250 a month, on top of the $300 I'd already agreed to spend on the blood work. When I expressed my frustration over being quoted the wrong price, their response was essentially, "Well, you should have gotten the blood work done anyway." Not an apology. Not accountability. Just complete indifference. Mistakes happen, but how a business handles those mistakes says everything. This clinic showed no concern for the inconvenience they caused or the trust they broke. There are far too many excellent veterinarians in the area to settle for a clinic that lacks professionalism, competence, and basic customer service. I cannot recommend this practice to anyone who expects accurate information, honest communication, and respect.

We took our fur babies in this morning for their annual vaccinations and wellness checkups…read more Everything went well initially. Upon arriving at home our female cat puked up her breakfast, we initially thought it was a reaction to the vaccines. She was acting normal being playful and loving. A few hours later my wife noticed her face swelling up and her being lethargic. We contacted the vet and they directed us to bring her back immediately. Upon arrival a tech was waiting at the door and took the cat from my wife and rushed her to the back. After a short time Dr. Heinsch came in and explained to us that the cat was experiencing anaphylactic shock which they deemed an emergency and administered treatment. Thanks to the vet's quick response and treatment or this could've been fatal. Dr. Heinsch and her staff were amazing and took great care of our fur baby with the utmost compassion and sympathy. Thank you so much!

I was initially intimidated by this veterinary. It seemed incredibly fancy. With vet care already…read morebeing pricey I didn't take my dog here for a longtime. I wish I would have come to them sooner. The pricing is competitive with other practices in the area. We have seen Dr.Tsai. She has given my dog herbal treatment for her allergies. we've tried everything to give her relief. She is back to being a puppy at 7. No allergy medications with serious side effects were needed. Highly recommend

I struggle with this rating but I need to tell my story and state that first and foremost, I want…read moreto preface this by saying 5 stars goes to everyone in this clinic with the exception of Dr Tsai. Dr Tsai had diagnosed my little guy with kidney failure in mid July . Her bedside manner was absolutely awful but the reason I kept going were Dr Miller and the vet techs (Courtney and Jade) and front staff were amazing with my little guy. I took him every single day for about two months for them to give him fluids and treatment. I saw a rapid decline this past Friday night with him, but I knew that I had an appointment the following day and I text one of the vet techs, and she said for the doctor to take a peek at him. Well, the following day when I got there, the vet tech said she was gonna pull Dr Tsai aside in between her appointments. I'd even got there 45 minutes early knowing we may need more time. There was still an hour plus left to the day. I'm right outside the door to where they are and I can overhear the vet tech ask Dr. Tsai can I pull you for a quality of life for Beau. She said "I have no time for a euthanasia". I couldn't really hear what the vet tech responded but ultimately i was told Dr Tsai did a quick check and said he's not doing well but he will have to wait until Thursday bc there were no appointments, which was six days away. This would be for euthanasia bc that was the only time available. That did not sit well with me, but this was not the vet techs fault at all. Again - vet techs should be paid more and running that office, they care more. Dr Tsai could clearly see a rapid decline and a dog who was suffering. She had seen Beau a few times since July and there was absolutely no way she can dismiss the signs he was showing. Beau got his fluids and meds and we went home. I want to mention that When we presented to Dr. Tsai, Beau no longer had ability to use his back legs. He was lethargic. He had not ate and only drink water once. And she still decided to let him go home. That to me is some sort of violation of the oath that she's taken to be a doctor. I'm really upset still that he suffered an additional 24 hours before I ended up taking him to foothill Farms veterinarian where they kindly made time for him. Even though I was not one of their patients. Dr. gonzales there looked Beau over and said he definitely was in decline and she did a test for neurological problems that he did not pass that which means that he was suffering and in pain more than I knew. Had Dr. Tsai taken that time to do this quick check I would've taken him earlier to peacefully go. Foothill was so kind to my Beau and gave him a gracious and peaceful passing with dignity and respect that he DESERVED. I'm so disappointed in Meridian for allowing Dr Tsai to do what she does because it's obviously not the first time. Read the reviews. The negative ones are about her. I struggle with continuing care for my other dog here at Meridian based off of the lack of care and cold heartedness from Dr. Tsai. However, that may have worked in my favor because if she would've been as so coldhearted during his last hour of his life, I probably would've lost it on her. Everyone in that office has been kind, loving, compassionate, and friendly. I love Dr Miller and Dr Staam is great too. Courtney and Jade (vet techs) are the absolute best I've ever encountered. Jamie and Grace at the front desk are the best ever. Again. Everyone is great except dr Tsai. Yes my emotions are heightened but these babies rely on us for help and to be their voice and she flat out dismissed him. Shameful.

Lila is one of the most gifted healers I have had the pleasure of meeting. She has the most…read morewonderful, loving, motherly energy and makes me feel safe immediately. She is extremely intelligent and has a knack for explaining the inexplicable. Her knowledge about acupuncture, energetics, and overall mental health is astounding. Her treatments leave me feeling physically better than when I was walked in, emotionally relaxed, and mentally open. She is truly magic & to receive a session from her is nothing short of life giving and often changing. She's really really good at what she does & I feel so blessed to have found her.

I came to Lila after I had hurt my back and that 'knot' was working its way down to my glute. This…read moreinjury coincided with an incredibly challenging time in my life. Which, of course! Physical issues always show up with stress. As someone with Lyme disease, I was already familiar with the healing power of accupuncture and thought it would help with my back and glute. Lila blew my previous accupuncture experiences out of the water. She helped heal my body and along the way, she was an incredible guide to navigating the emotional side of loss, grief, and uncertainty. I came to Lila pretty broken in all aspects of life and I now feel amazing in body, mind, and soul. More recently, I tore my meniscus and couldn't weight bear when I saw Lila. The next day, I was walking with a limp but it is progress! She was working with the inflammation but also the muscle memory and fear of a fall that hurt so badly, I was scared to use my knee. I needed to get through that mental block to encourage physical healing as well. Whether it is physical, emotional, or mental, Lila will help! I am so thankful she came into my life at such a critical time. I can't recommend her highly enough.

Amanda is an exceptional boarder. We know that our dog, Sully, is always in the best hands. Amanda…read moresends us daily pictures and videos in which we can see Sully is ridiculously happy playing and running around with the other dogs. In addition to treating Sully like a part of the family, we also know Amanda is highly qualified and experienced in case something happens. We never worry about Sully and he is always super excited when we arrive and immediately ditches us to go play with his friends (aka the best feeling ever for us)! We trust Amanda to take care of Sully the same way we do and we are so glad we have found her.

I was lucky to discover Sama Dog when looking for a place to board my 17-month-old Cavapoo near…read moreNevada City. Every other option consisted of kennels with scheduled exercise and social breaks. At Sama Dog my Sparky was quickly and easily incorporated into the home life of Amanda and Renee and their two dogs, Violet and Bennie. Amanda listened carefully to my concerns and desires for Sparky as he had recently been experiencing significant separation anxiety with all the changes in our lives. She sent me daily videos and messages. Sparky slept in the bed with her and Renee as he is used to sleeping with me. She worked on methods to calm his barking and anxiety. She makes healthy dog biscuits which he loves. I could tell her attention and care was focused on Sparky's well-being. It was if he was away at a private camp. Sama Dog is any pet owner's dream and source of peace-of-mind. Sparky ended up staying 8 nights due to extenuating circumstances. When I picked him up he was clean, healthy and very happy. His barking and anxiety has noticeably lessened. I am so grateful for Amanda. I can 100%, unequivocally recommend Sama Dog to any pet owner!!

We went in first thing this morning to use the dog wash station but only made it in about 10 feet…read morebefore we left due to the smell of the store. I have encountered this same smell the last several times I have gone in to pick up treats and toys. It smells like dirty animal.

This branch is the cleanest one that I've been to. Their dog wash station is neat and tidy and the…read moredog sinks are next to each other and that helped our two dogs see each other easily to avoid them from getting anxiety. The staffs are also friendly and helped us whenever we need to.