I agreed to take on a foster puppy that was coming in from out of town and I would be meeting for…read morethe first time at Blue Pearl. We had very limited information to give Dr. Marin but she listened to what we knew and started right away with a very thorough exam. She was extremely kind, compassionate, and very communicative throughout the process. Dr. Marin worked on the puppy throughout the night, called with an update, and met with me after already working for 12 hours to discuss the plan of care moving forward. Because of Dr. Marin, this little girl's future is very bright. I hope that if I have another pet emergency, Dr. Marin will be on staff! Also, to honor Dr. Marin, we've decided to name the puppy Maren.

I took my cat here after a not so great experience at another emergency clinic. It is a fantastic…read morepet hospital and I can't say enough about how great the staff are here. If you find yourself with the need to take your pet to an Emergency Vet, you will be making the best choice for your animal to bring them here.

Greeted when I walked in. The lady at the counter took the details why I was came in. She had me…read morefill out some paper work, and took our pet back to start the process. After a short wait (there was only a couple people there when I arrived) I met with the Vet. She explained what was going on and the plan to move forward. She told me about an hour. Shortly have meeting with the vet, the place was packed, with multiple emergencies coming in. Soon after the hour passed, the lady at the county called me up apologized for the wait, and explained what was going on that was causing the delay. About an hour or so later, I met with the vet again. She was able to determine the issue and presented me with a couple of options. I was told that one of the options would be done that day if we went that route, but she couldn't give a time due to the number of other higher priority issues. A couple hours after I arrived back home, I received a call that our pet was ready for pick up. When I arrived, the place was virtually empty, and I was greeted when I walked in. The gentleman at the desk explained what was going on, treatment, asked if I had any concerns, explained the cost, took my payment and returned with our pet. Everyone was very professional, and very kind. Everyone I met had a genuine empathy for all of the animals that came in. I hope that I never have to step foot in here again, but if I do, I know that our pets are in good hands!

On Saturday, my Yorkie was seen for right eye discomfort, including squinting and tearing, and was…read morediagnosed with a corneal ulcer. We were given medication and an Elizabethan collar and discharged. At a follow-up appointment with our primary veterinarian on Wednesday, it was discovered that a sizeable piece of debris had been left in her eye. The cornea had actually begun healing over the foreign body because it was not removed during the initial visit. As a result, our veterinarian had to re-open the wound in order to remove the debris, essentially restarting the healing process. This oversight is extremely concerning, as it delayed proper healing and could have led to much more serious complications, including potential vision loss. When we called to address the situation, the receptionist was very apologetic and assured us a message would be passed along for the veterinarian to return our call. Unfortunately, we never received a follow-up. While we understand and expect higher fees for emergency care, we do not expect critical aspects of treatment to be missed. We are grateful our primary veterinarian caught and corrected the issue, but we are very disappointed in the level of care provided during the initial visit.

My dog was experiencing progressing seizures this week. I called my regular vet on Tuesday, and…read morewas told since the seizures were initially not frequent, I had to wait a week for an appointment. They also said to bring Curly to Peak if they the seizures got worse. On Friday, Curly started having frequent seizures. I called my vet to see if they had an opening - no. I called Peak and was told to bring him right in. Curly was taken back immediately, as he was having a seizure as I brought him in. Dr. Pruyn explained all the possible causes of his seizures in ways I could understand. After several tests, Dr. Pruyn and I decided the most humane course was to put Curly to sleep. Dr. Pruyn, Montana, and all of the staff were all incredibly compassionate, giving hugs, and totally understanding of my tears and sobs. They asked about cremation, and didn't press me when I said I wanted to arrange it myself. I got to take Curly home and say some private goodbyes. Between the sense of urgency they showed in prioritizing Curly's emergency ( despite other patients waiting), their compassion, and their gentle guidance in making my decision, I can say Peak is the best veterinary experience I've ever had, in Reno or elsewhere.

9/16/2025- Last…read morenight the furrbabies had two treats as they were roughhousing while we were watching tv.. Unfortunately, the princess had the treat go down the wrong way.. She ended up coughing all night- Our boy dog was getting so stressed out ... Needless to say no one in the house had very much sleep. Glad we found an urgent care nearby.. and was still open.. Estimate would be expected for an urgent care facility-.. but decided to just get the medication of a steroid and doxycycline -.. No extensive testing- Vitals were normal and not kennel cough-.. Hoping for a peaceful night and peace of mind..

Best daycare for my doggies. They always want to return back. Staff are so nice and helpful!read more

The best. The caregivers are amazing, they love our girl and every pup that comes through and by…read morethe way, you can have your pup groomed while she's there and they do such a great job check out this sweet beautiful girl she got groomed today and they did such a good job.

We had to put our two senior kitties to sleep within 9 days of each other. The compassion that we…read morereceived was appreciated. We didn't have the best experiences during covid with our other 2 pets at another pet hospital in town from staff or level of service received. Thank you VCA Lakeside for being there when it mattered most.

I had a tooth issue with my cat and this place was amazing. First time pets got a free exam. They…read morewere so sweet and caring. Handled my boy very well. Recently have had some issues with his stool so I was able to drop off a sample and waiting results. Every time I go in the staff is extremely friendly and very welcoming.

I have been going to banfield with my pups for 11 years…read more They have taken care of buddy my rescue senior who had cancer towards the end and all the people working there were so kind and compassionate and supportive at the end of his life They have helped Charlie stay heathy and grow into an Amazing manly chihuahua Mia my newest addition they remember her and give her the best experience! She loves going to the vet now! I recommend everyone to Dr. Bohn He is amazing with all my kids and does know them personally by now :)

If I could do zero stars, that's what I would give them!…read moreLisa in my first post said to contract her, back in June. She is impossible to contact. I've tried several times to call and sent emails! I got a bill from them yesterday for payment on a plan I canceled, due to poor performance. No address to send a check, will not give them a credit card ever again. Got through to a live person after playing the phone game, was put on hold for a transfer, the recording said it's a 63 minute wait, option to leave my phone to call back...today is 24 hours later and no call back! Don't waste your time or money with Banfield!

I brought my elderly dog Billy to Fairgrounds for the last 4 years of his life. Overall my…read moreexperience was amazing: the doctors, techs and staff were always very kind, helpful and patient and handled my dog with immense care. There were times it was hard to get a hold of the desk to make an appointment or ask a question, but I started to have better luck with emailing in vs calling...almost always a prompt response. Wait times during appointments could also get long, but it's understandable with a smaller hospital like theirs. I knew they always had my baby's best interest at heart and provided the best care for him they could, which makes up for any delays we experienced. They gave me a lovely card and nose and paw prints after we had to say goodbye to my little boy. I will always remember their kindness during that time and recommend bringing your babies here, too.

The experience was frustrating in so many ways. There are so many other Vets in Reno to go to…read morewithout the feeling of being unprofessional and more costly.

I switched my dogs to here after some poor experiences at Damonte Ranch Animal Hospital. Others…read moreonline suggested this place. It's been about a year since the switch and I am very happy I made that decision. Their staff are caring, compassionate, helpful and understanding. I see two different docs and love them both. I love that this place is open early and a bit later than most into the evening. Their doctors also spend more time with me and my questions than most. They are also great about providing resources as well. Def give them a chance if you're looking for a new place!

They took an X-ray of our dog and said it was negative however she had multiple tumors that went…read moreundiagnosed until it was too late. I would not recommend them.

Dr. Kalivoda, Mr. Roesch and team are top notch! It was an absolute honor to have our Birdie Girl…read moretaken care of in their gorgeous, cutting edge, facilities. They took in Birdie right away for testing and gave us all the information, suggestions, and advice that we needed to move forward with ongoing care. They're also very quick to respond to any lingering questions we come up with. We are truly grateful for your attention, specialization, talent, and care for our fur-babies. Thank you.

I recently took my dog to Mountain View Animal Hospital and had a mixed experience. The facility is…read moretucked away and it is beautiful, with lush landscaping and a peaceful outdoor setting. The calming environment helps reduce the stress of vet visits, and the breathtaking mountain views add to the serene atmosphere. Parking is easy and convenient. The first-time appointment costs $160 total, which felt a bit steep for the Reno area. It requires a $50 deposit to book the appointment, with the remaining $110 due on the day of the visit. New clients should also expect to wait a couple of months for a first-time appointment, depending on the veterinarian. The staff and nurses are incredibly sweet, welcoming, and professional. I enjoyed meeting Dr. Brown she seemed knowledgeable and caring, and she took plenty of time to address my concerns and answer my questions. During our first appointment, I was hoping for a more holistic approach to my dog's care, similar to the philosophy of Dr. Karen Becker (author of The Forever Dog). I was looking for guidance based on peer-reviewed studies around raw diets, nutrition, natural lifestyle choices, and all-natural prevention for longevity. Instead, after some initial discussion, the conversation quickly shifted to the standard recommendations for vaccines and flea/tick medications. I was a bit disappointed by that. After the appointment, I was referred to a local nutritionist and recommended for a dental cleaning. However, the estimate for dental cleaning, bloodwork, titer tests, and vaccines came to nearly $4,093.85, which shocked me. Because of the high cost, I decided to seek more budget-friendly and pragmatic options at another local veterinarian for vaccines and dental work, and I'll likely continue there to keep expenses manageable. The communication process also felt confusing and unnecessarily complicated at first. Everything is handled through text messages that link to the patient portal on their website. While the team usually responds the same day or within 24 hours for non-urgent messages, the back-and-forth and need to navigate the portal made simple tasks like scheduling the dental cleaning and receiving the diet recommendation -- feel frustrating. As someone who prefers more traditional, direct communication (such as a quick phone call), this system was challenging for me. Overall, it's a solid practice with great people and a lovely facility. It's luxury with a premium price for pet care. I especially appreciated the thoughtful welcome card they mailed to me with everyone's signature -- that was a nice personal touch. They could improve by streamlining their communication, offering more competitive pricing, and reducing wait times for new patients. I'd consider returning in the future with some hesitation, particularly if they can provide more reasonable rates and a stronger focus on holistic care in line with Dr. Karen Becker's philosophy in The Forever Dog. With an unlimited budget, I would happily go back.

Amazing doggie daycare. The staff and owner here are so sweet and they really take care of all the…read morepets as if they are their own. They go out of their way to customize care. I had to extend my hours and they were willing to accommodate my asks. When I had a puppy and really wanted to board them, Dhonna created a specialized care plan so my dog would be safe and separate from the other pets. Can't say enough about this place!!! They are awesome!!!

I highly recommend Dhonna's grooming and pet sitting services. My family and I have used Dhonna at…read moreUncle Fredie's House of Pets for years. My dogs love to go there to get clipped, groomed, and cleaned up. Dhonna is a very hard-working and honest person. House sitting for a few days went very well, and my pets love her. Dhonna is a professional pet sitter and groomer. She has extensive and vast knowledge of veterinary care. I trust Dhonna with all of my heart. I give her a ten-star review. She goes above and beyond to care for our pets. I am a Toy Poodle Breeder, A dog Mom, just like Dhonna. She is compassionate and caring. Thank you, Ms. Dhonna. Sureyya Scott Reno, NV