I brought my 20 year old rescued desert tortoise In to meet Dr. Plateman. Just to establish routine…read morecare and checkups for him. Dr. Plateman is one of two exotic animal veterinarians here located at kings Row Pet Hospital. In truth there are not that many exotic pet vets in our area. I am thankful to have them. She was so knowledgeable about my specific tortoise. Very warm and talked me through the whole exam with ease. She scanned his chip and put it in their system for me. I was Happy to hear Tortellini got a clean bill of health after waking up from a 6 month brumation. I feel confident I found the right Vet for me:)

Dr. Plateman and her assistant were both kind, upbeat, and knowledgeable. They were not pushy, and…read morelet us take our time to think about what route we wanted to take for our dog. They provided lots of articles about what we were in for, and gave us lots of quotes for whatever we asked. The front desk woman was friendly and could help me quickly. I am happy to have this place nearby. Thanks for making this a good vet visit, and looking forward to checking in with my other dog soon... and maybe the bunny and bearded dragon. Ha!

It's taken me some time to write this.. Dr Chris came to my house to help me ease my Bowie to the…read morerainbow bridge. He was very patient with both Bowie & myself. It was not planned- but the dr put my mind at ease that I made the right decision. The dr gave me time alone with Bow after he took his last breath- he also did a footprint on the spot for me. Dr Chris was kind and I needed that in the situation. He treated Bowie just as I would wish- like a friend/family. If you must make this hard decision- I would highly recommend River Vet care.

Our cat Quark got sick with cancer very abruptly and, unfortunately, we had to make the decision to…read moreput him down. Chris from Rover was available to come the next day. He was the proper balance of compassionate and level-headed that you want from a vet. He validated our decision and everything went smoothly. We miss our Quark but are grateful for Ri services that allowed us to send him off at home in our backyard with dignity.

I was referred to Dose's Vet Pets by a friend, and I'm so thankful I listened. This…read morehusband‑and‑wife team, Dr. Sharon Dose and Dr. Tom Dose, is truly exceptional: pragmatic, efficient, well‑organized, honest, and incredibly thorough. After visiting many veterinarians over the years, this is hands‑down one of the best places I will ever take my small dog. Our Bichon Frise, Aspen, came to us almost a year ago from a horrific puppy mill, and today was his very first anesthesia dental cleaning. I'm a huge fan of Dr. Karen Shaw Becker and her book The Forever Dog, and after reading her sobering statistic--"By age 3, 80% of dogs have periodontal disease, most of it below the gumline where bone loss, abscesses, and tumors go undetected"--I knew I had to get his teeth taken care of right away. From the very first visit, I was impressed. Parking is easy, the location is simple to find, and Dr. Sharon Dose personally handles everything from answering phones and booking appointments to performing thorough exams. She provided clear estimates without me having to ask (unlike many other vets in town), and she even took the time to show me exactly how to brush Aspen's teeth properly at home. No other vet has ever done that. The day of the procedure (early Sunday morning), their thoughtfulness truly shone. We received clear pre‑op instructions, a straightforward bill breakdown, detailed emails before pickup, a phone call with updates, and even a look at the decaying tooth they removed. Everything was handled with skill, excellent time management, professionalism, and genuine care. Their passion for keeping pets' teeth healthy is obvious. We're deeply grateful for the tooth extraction and the thorough cleaning. Aspen's teeth are now sparkly white, his breath smells so much better, and--most importantly--we know he was in the best hands possible. Their honesty, knowledge, and non‑predatory pricing make them absolute gems in the Reno/Tahoe community. I truly wish more people operated with their level of integrity and heart. If you have a small dog, do yourself a favor and go see them. You won't find a more hardworking, caring, or trustworthy team. Highly recommend for your fur babies!

They are very thorough and caring. The dr's answer their…read moreown phones. They keep their overhead low so their rates are very reasonable.

We had such a great experience here. I am so glad I found this place. I have a small dog who came…read morein shaking and nervous as we have not had a good previous vet experience from another place. She usually requires a muzzle due to her prior bad vet experience, but to my surprise, she came out wagging her tail and not muzzled. This has never happened before so I'm very thankful for the staff she got to leave with a goodie bag and a good experience. She loves her new chewy! Thank you guys!

We had to put our two senior kitties to sleep within 9 days of each other. The compassion that we…read morereceived was appreciated. We didn't have the best experiences during covid with our other 2 pets at another pet hospital in town from staff or level of service received. Thank you VCA Lakeside for being there when it mattered most.

Dr. Judy and Henry were amazing! My cat felt very comfortable around them and they showed great…read morecare in assisting us. Worth paying the extra money for them to come to my home!

This is a very difficult review to write because Henry and Judy have been three for me for multiple…read morepets, including my mom's beloved cat. I have told so many people about them with rave reviews but recently I lost the love of my life a saint of a German Shepperd. He was a big guy and I knew things were changing when he turned ten. I brought them back in the fold paid for house calls so they could be there when I needed them. I knew he was having issues and was assured they would come when I called but that didn't happen. Rather they were too busy to even call back and suggested that my giving him cat food just to see if he would eat anything at all was the cause of his issues. I told them I thought it was his time as a pet owner/ pet lover I knew what was happening was the end but they told me to rush him to Peak Urgent Care possible stomach issue where he spent the last 7 hours of his life. Although Peak was amazing and kind it was not how I wanted my beautiful boy to end his story. They said they could not have diagnosed cancer but they put multiple of my animals down with no diagnosis only a few visit was all then needed to know what I knew it was time to say goodbye. but they were too busy to call back too busy to fit us in . It is with a heavy heart I write this review, I know another rescue is in my future but Henry and Judy are not.

Wow what a disorganized, unprofessional place. I was looking forward to taking my beloved dog…read moreSawyer to a new team of veterinarians that have their office like 3 minutes from my home. The original Vet Dr. Hatch used to occupy and own this property before he retired. Anyway since our last Vet retired from seeing patients to work solely in emergency care we needed to find someone new. I give a 2 star rating since the gal at the front desk and the assistant were both lovely girls and know how to treat customers. Sawyers ears were very dirty so the doctor wanted to take a look but alas the other doctor was gone and took the tool with her and asked if I would consider leaving my dog there for 2 hours to waits for the other doctor to reappear. Ummm that would be a hard No. I was surprised that they even asked me that. I don't know any of you! Seriously?!? The reason for todays visit was my dog had a red rash in his nether regions and I was beginning to worry since I first noticed it 2 days ago. My appointment was at 2:30 and that is when I arrived. Like I mentioned the first assistant asked a bunch of questions about Sawyer most of which would have been on the sheet I brought with me all about his last treatment, shots, ect. She mentioned she might want to do $250.00 worth of blood work, um that's a hard no. The initial visit was $75 and then another $50 for I don't know why... The doctor said she had no idea what the rash was and thought maybe it was a bacterial infection....Really?

Nope. I'm a foster for a local rescue, and we consistently had difficulties with kittens that were…read morefixed. We have a new location for our kittens and are very happy. I do believe this business has shuttered their doors at this time

So we needed to find a new vet cause our last vet no longer has doctors and our last visit with…read morethem was not a good experience. Our dog was misdiagnosed, but we're not gonna talk about them. I want to say we were referred to Desert Hills by several people, including some of our friends I checked out the reviews and they normally average a five star review. They did not disappoint. We had an appointment today for our sick puppy. Who's been sick now about 15 days. We were greeted by Trinity the doctors, assistant, amazing and caring, compassionate. Then the doctor came in they worked with dodger took her temperature. Did some other test. Dr. Murray was so thorough so caring and compassionate as well. She gave us some options. They did a panel which we should get back in a few days she most likely has pneumonia. She's now on meds everything about Desert Hills was above and beyond the care from everyone the cleanliness the friendliness we are so happy we have found them and we are so thankful that we now have a new veterinarian. We highly recommend them thank you so much. We feel so much better because of you.

I have taken my dogs to Desert Hills Animal Hospital for many years. My older golden retriever…read morelived to 16 and my current dog, now 8, has also been a patient there since she was a puppy. For a long time I truly loved this clinic. The staff used to feel very welcoming, attentive, and personal, and you genuinely felt cared for when you walked in. I'm really sad to write this review because I normally don't leave negative reviews, but after giving the clinic several chances I felt it was important to share my experience. The clinic seems much busier now, and while I understand that is a sign of a successful business and I support that, it has started to feel like they may be taking on more than they can handle, and that change is noticeable in the overall clinic experience. Most recently I called because my dog's paw was swollen. Since there were no appointments available, I was told I could drop her off in the morning and they would try to fit her in. I waited about 2.5 hours for a call back and received very little guidance beyond confirming that her paw was swollen. The conversation quickly shifted to recommending x rays on both paws along with other items like vaccines and tests that didn't seem directly related to the reason I brought her in. I also asked about switching her dog food due to past urinary issues and never received clear guidance on that. It left me feeling like the focus was more on adding charges rather than helping me understand what was best for my dog, and this has been my experience the past 3-4 visits. This clinic used to be a place I trusted deeply, which is why this is so disappointing. I'm only sharing this in hopes that the team might bring back some of the personal care and attention that once made this place feel so special.

I have an older pit and couldn't find anyone willing to groomers but In and Out pet!…read moreVery reasonable prices and did a great job! Already booked another

Great communication, professional and our dog Casper always seems so happy, beautiful shiny coat…read more Highly recommend