Here again for my yearly eye exam for diabetes. My appointment was for 2 o'clock. I arrived at…read more1:33. It is now 254 and I have yet to be seen. The office is empty and I'm assuming I'll be here for another two hours this is horrible. This is the normal experience that we have and nowhere else to go

From my eye doctor, Dr. Rahmon, eye surgeon Dr. Fernandez, his scheduling assistant Jessica, and…read morethe entire staff, this practice sets the bar for outstanding eye care, They have been my trusted providers since 2006, they are very knowledgeable, kind and compassionate. You couldn't be in better hands. The optical shop on premises is also outstanding with associates having decades of experience.

Appointment was on time at middle of the day. Staff was great. Cost was reasonable and I was out in…read moreunder an hour.

My experience is always awesome whenever I have appointment. Dr Fellner and is staff is awesome…read more I love seeing them. Michelle Simpson

Dr Kapoor saved my eyesight. He diagnosed and surgically treated a torn retina. Dr Wagner also did…read morefollow up. Both doctors were competent, kind, efficient and highly skilled. I could not have had a better experience! Caroline Cox

I was referred by my optometrist to get the holes looked at in my eyes. She gave me 3 places to…read morelook at and I decided to go with Wagner Macula & Retina Center. I just gave me positive vibes when researching. They are doing what the can in regards to covid. I do wish they mailed or emailed the paper work to me. I love that option. That way I do not have to fumble in a chair filling out all the paperwork. I went for my first appointment. They took photos of my eyes and did a whole bunch of other things including dilating my eyes. I have not had that done in a while. I was totally not prepared for it. My eyes were so sensitive afterwards that I could barely keep my eyes open. I walked through the office without my contacts in so so could not see where I was going. After all was said and done and it was time for me to go home so sat in the car trying to figure out if so could even drive. I doubled up on my sunglasses and was able to see better. I was laughing to hard at this with a friend on the phone. I told her so feel like so was drunk... which it's been years since I was. But, I was just all over the place in my head that I came home to nap. While in the office Dr. Wagner introduced himself. He was so patient and kind and a jokester. I could hear him in the other room with a child and he was doing amazing in there!!!!! I go back early May for a procedure. I'll update more shortly. MAY PROCEDURE 5/5: I walked in for a late afternoon appointment. I was taking within 5-7 minutes, not long at all. The staff was friendly this time as well. They are so good at explaining what they were doing and if I had questions they were helpful. I was really enjoying the waiting room music. Very old time, made me think I was at Disney in one of their parks. One song was One O'Clock Jump by Benny Goodman. It was a nice distraction since my eyes were dilated. The procedure was great. I was nervous but, Dr. Wagner did well explaining everything's long with his staff. I love Dr. Wagner's style.. bow ties!

I love Dr. Salib, retina specialist, and his team. The care that I receive here saved my eyesight…read more The facility is top-notch and I love all the amenities. I drink cafe style coffee drinks and relax in comfortable chairs while I wait. I think I get enough free coffee to make up for my co-pay. Haha!

Surgery was not very successful and they don't seem to care or have a plan. I feel I am "just…read moreanother patient". This is my third visit and they have done nothing except the same eye tests with eye chart and tell me how it takes time. My eyes hurt, are terribly irritated and my vision is slipping by the day. Follow up doc told me I need to meet with surgeon on next visit yet today's visit was not with surgeon. In addition, they were running "a minimum" of one hour behind but you can't leave once you check in to run a get a to-go bite. My appt was for 12:40 and I wasn't seen until after 3:10. And lastly, every visit I feel like I'm just a part on an assembly line. Rote verbiage over and over again.

Cataract surgery performed 9/24. Eyes still hurt, headaches and dr kurz told me to get glasses . I…read moredid and still can't see as good as before surgery,headaches still and eyes hurt. No help. Rate a zero if possible.

100 stars My life has changed with one cataracts removed. I…read morecannot say enough wonderful things about Dr. Kruz and his staff. From start to finish, my experience has been absolutely amazing. Dr. Kruz's bedside manner is outstanding--he truly cares, takes the time to listen, and explains everything in detail so you feel comfortable and confident. He walked me through my cataract surgery step by step, and the results are unbelievable--going from being nearly blind to being able to see clearly again feels like a miracle. The follow-up care has been just as impressive. I received a call the very next day from Thomas Cheezun, who was so kind and thoughtful in checking on my wellbeing. It really meant a lot to know the team cares even after the procedure. The office staff is also wonderful--friendly, professional, and very accommodating. I even called to see if I could come in earlier if there were cancellations, and they were so helpful in working with me. If you are looking for a caring, knowledgeable, and skilled eye doctor, I highly recommend Dr. Kruz and his entire team. They gave me back my vision, and I will forever be grateful. Appreciate you all. Patricia Goff-

Dr. Shenouda is without a doubt one of the finest ophthalmologists I have had the pleasure to meet…read more She was recommended by another respected ophthalmologist to repair damages to my tear duct caused by an infection. The surgery went off without a hitch and my eye looks great! She is genuinely concerned with the well being of her patients and it shows. The staff there is also outstanding. If you are looking for a great ophthalmologist, then look no further than Dr. Shenouda!

I found Dr. Shenouda by doing a simple google search and boy am I glad I did. I woke up last…read moreMonday with itchy and burning eyes and turns out I had a corneal ulcer. Called Dr. Shenouda's office and they were able to squeeze me in same day. The doctor was so caring and concerned about my eye health. She even came in on Christmas Eve and the day after Christmas to check my eye health. She is a passionate and caring doctor. Would definitely recommend her.....

Very disappointing; I was told my vision had changed from 20/20 to 20/30. No further explanation…read morewas given, leaving me wondering what to do with my recently purchased prescription sunglasses. I filed their prescription away & went to Eye Specialists in Virginia Beach for a re-exam. Their prescription was different; the whole experience was much better. It's important to have confidence in a caregiver.

The doctor took amazing care of me and listened to my concerns . The eye glass place was even…read morebetter. She suggested awesome frames to complement my face and better prices knowing I was on a budget would always recommend 100%.

I was referred to him by my Doctor Who did my eye surgeries who is I was very pleased. They did…read moresurgery on my eye so far to be OK I back postop. He said everything good. I in a couple more days and see what he says but the pressure in my eye from glaucoma was down which was at 30 before I'm happy with them. Reviews that I am reading a good some that's so good but depends on the person. Everybody has their opinion so far mine is pretty damn good.

My daughter was referred to the Elizabeth City office for retinal issues. First she was taken back…read more5 minutes before her appointment time. This was after being scheduled the day before. Dr Wagner was amazing, took his time with her and alleviated all of her fears, very kind and informative. Alex at the front desk was amazing. Also went above and beyond to help my daughter.

I was given a new prescription. When I had it filled, my optician commented on what a drastic…read morechange from last time. The minute I put the new glasses on, my eyes felt funny and vision slightly blurred. When I asked for a re-check, it was confirmed that I had been given the wrong prescription and they gave me another one. This time the optician's comment was "This has somebody else's name on it!" I hadn't even noticed that my name was not on the top line! He called the office and they faxed the CORRECT prescription. No one ever reached out to me or offered apologies. The medical staff are fine, but the factory-like atmosphere and indifference to patients has me searching for a new ophthalmologist.

First off, I do like all of the Doctor's I've seen at Cullom & Farah. I had laser cataract surgery…read moreperformed by Dr. Farah and it was good. The reason for the poor review goes against the Riverside Hospital where the surgery was performed. During preparation for the surgery, the nurses and aides at the Riverside Hospital push you to get a "little" anesthesia for the surgery to ensure that you're comfortable during the procedure. Now, NO ONE from Cullom & Farah's office talked about anesthesia during the surgery and the need for it, but I thought - hey this is the same stuff you get at a Dentist's office so what's the big deal! Months later, after all the bills were paid by my insurance, I was hit by an additional $1,500 bill by Riverside Hospital! Surely, the staff at Collum and Farah should have been aware of what Riverside Hospital was doing and discussed the need or lack of anesthesia before I had the surgeries!

My 12 daughter is very hesitant about going to see the eye doctor. Dilation drops make her nauseas…read moreand therefore she's terrified of them. Here they don't use dilation drops and do a thorough assessment! She has a wonderful experience and everyone was very nice and attentive. Definitely worth the super long drive from southern Chesapeake! We found our daughter optometrist!

Previously, I went to another eye doctor and felt like I was nickel and dimed, but I didn't feel…read morethat way here. As soon as I walked in, I got chatting with the front desk woman and she was the sweetest! I loved that they had an option to dilate/take a picture. That was important to me. I really like Dr. K too! He felt like he really cared to take his time with me and my specific needs. He gave me a couple trial contacts to try some new options and didn't make me feel rushed to make a decision right away.