I feel incredibly fortunate to have found such a kind, patient and passionate doctor. She goes…read moreabove and beyond. She really takes the time to listen and come up with the proper plan of care. Dr Laxalt feels like apart of the family. She is so intelligent, thoughtful and caring, truly the epitome of what a doctor should be!

Interacted via Plushcare. Bungled a simple referral to neurology. Once the referral got rejected,…read moreshe refused to interact with me and said to go to another PCP.

Very rude, & like a previous person reviewed no ounce of empathy. Had a video call with her she…read moredidn't even look at me once not sure if it's because I'm black but instantly had a an attitude with me as soon as our online call began. She explained she could prescribe me what I needed but wont with no explanation. Call was ended in under a minute. I reported her to the company that connected us / would definitely avoid

First time visiting the Women's Health Center and was greeted by friendly knowledgeable staff…read more Considerate and caring, I was able to get all of my needs met. Clean, nice decor. The doctor was awesome and understood those special "Women's health concerns". Very positive experience and hopefully in 3 mo will be able to report positive outcomes.

6/10/2024- Had a…read morefollow up with my nurse practitioner I've been seeing for over five plus years.. Follow up was to go ver the results of my thyroid biopsy and also my echocardiogram .. (over two weeks ago-5/23).. Both results were a relief and no fluid around or near the heart.. and biopsy was benign.. My downgrade of stars- as much as I enjoy my NP over the years, I'm really disappointed with lack of response .. I anxiously awaited the results and even though I read them before it being viewed, I never heard back .. This happened late last year as well.. I called and left messages and no response. I think it's time for me to move on and will be seeing a new MD.. Hopefully, one that will respond in a timely fashion..

Went Above and Beyond to Correct My Medical Certificate I…read morecame in for my FAA medical exam intending to get a Class 1 certificate (I had initially created my MedXpress under Class 3 but decided to upgrade). Dr. Highley completed my exam thoroughly and professionally. When we realized after the fact that the class hadn't been updated in the system, he took full responsibility and handled the FAA correction process himself. I received my corrected Class 1 medical certificate by mail without any hassle or additional cost. His integrity and commitment to making things right made all the difference. As a new pilot working toward my ratings, having a Class 1 medical from the start saves me time and money down the road. Highly recommend Dr. Highley to any aviator needing their FAA medical. Professional, thorough, and genuinely cares about getting it right.

Dr Highley is an exceptional physician and truly the best doctor I've ever had! He is incredibly…read moreeasy to talk to and always makes me feel comfortable and never judged. I'm so happy he started Preferred Family Medicine.

This is my first time using a concierge style medical practice and I love it! Dr. Smith and his…read morestaff are very professional and available whenever you need! You truly feel listened to and cared for during your appointments. Throughout the Covid 19 crisis, Dr. Smith has been great at communicating information regularly and it is so nice to know I can reach out to him with any questions I have. I highly recommend Dr. Smith and Sugar Pine Family Medicine.

Dr. Smith is part of the Reno Family Physicians, but is a separate practice through a program…read morecalled MDVIP. This is basically a concierge style medical practice that allows for a better option to see your physician when you need to. There is a cost associated to this level of service, but given the current healthcare climate, I think it is money well spent. This allows Dr. Smith to actually know what ailments you might have or how to maintain or improve your health. With the MDVIP program, Dr. Smith has an opportunity to know your name and your comprehensive health history, not just reading your chart. This is a very custom approach to medicine that you don't see in most doctors offices. The wait to see Dr. Smith is usually very short. If you call to set up an appointment, often times you can be seen the same day or the next day depending on his schedule. In most cases once you walk in, you will be directed to the separate waiting area for Dr. Smith's patients that includes bottled water, TV, and light healthy snacks. The longest I have had to wait is around five or 10 minutes. The nurse will come and get you, take you to an exam room, and talk about what the reason for your visit is and to take your vitals. Dr. Smith is generally prompt with his appointment times, and wastes little time getting to see you. I have been a patient of Dr. Paul Smith for several years and know he is a real person, and talks to you like a real person. He knows about you and your family, and how your health affects both. He enjoys athletic activities, and often shares stories of his recent adventures. He is passionate about the care he provides to his patients, and does everything he can to understand what ails them or how to improve their overall health. There are numerous opportunities throughout the year to interact with Dr. Smith with outdoor activities, cooking seminars, or trying new athletic activities to help provide alternatives to a sedentary lifestyle. Another component of the program includes an annual wellness check. This is similar to a baseline physical, that evaluates your comprehensive well-being and is way more thorough. There is a battery of tests and blood samples taken to identify areas of concern and or areas that you are doing well with. It is always nice to see improvement in your progress year after year.

Unobservant and uncaring Doctor. I lost my Disability insurance claim because they did not submit…read morethe paperwork or even answer the phone. Unbelievable to have to go through while fighting for your life. Absolutely abysmal.

Dr Angermann has been my dr for many years. I always know she will take care of any medical needs I…read morehave.

Always friendly and helpful. Dr. Klippenstein gave me about an hour's time discussing various…read moremedical problems. I never felt rushed. He is simply the best.

1/27/26 Annual appt…read more To go over lab work with my primary... He's really one of the best physicians I've had here in Reno. Intelligent- courteous and professional. Labs came back good- except my triglycerides were elevated..( my recent trip to Japan forced me to eat more rice and noodles ... lol).. Thank goodness I was the same weight as six months ago!.. My goal is to only see him once a year- but if I lower some of my numbers then he'll let me.. until the next visit in July.. He did give me some really good sources to help)..

Dr. Miyagawa is a FANTASTIC physician. He is well versed and up to date on medical knowledge and…read moreyet still very personable, thorough and caring. He has gone above and beyond to help us with recent medical concerns/issues. He always calls us back and is very patient with our questions. We highly recommend him as a PCP.

He was my doctor for about 5 years. Due to insurances changes, I had to change doctors for the year…read more2011. Very disappointed! I now have Dr. Miyagawa again. He is compassionate, excellent bedside manner, requests tests immediately, hunts you down when he gets the results. Even called me on a Sunday while I was vacationing! He is hands down the best and I am so happy to be back under his care!