I needed help getting my blood pressure under control after a few readings came back higher than…read moreusual. We talked through some everyday changes first and went over what to watch for rather than jumping straight into anything major. The appointment itself was pretty straightforward, with very little waiting around.

I went to this doctor because I was developing gynecomastia that was getting noticeably worse. I…read morebrought my bloodwork showing high estrogen and testosterone levels, explained the cause, and asked for tamoxifen to help manage it quickly. He ordered a prolactin test (which cost $150) and said he'd call me on Monday with results and next steps. There was some delay over the weekend -- he didn't call personally but sent a letter referring me to a specialist. I was initially frustrated and even drafted a negative review. However, he ultimately sent in the prescription for tamoxifen I had requested. I'm now starting treatment and hopeful it will help prevent further progression while I address the root cause. He listened to my concerns, reviewed my labs, and provided the medication once the additional testing was complete. Grateful for the help and relieved to finally have relief in sight without jumping straight to surgery. Thank you!

Went Above and Beyond to Correct My Medical Certificate I…read morecame in for my FAA medical exam intending to get a Class 1 certificate (I had initially created my MedXpress under Class 3 but decided to upgrade). Dr. Highley completed my exam thoroughly and professionally. When we realized after the fact that the class hadn't been updated in the system, he took full responsibility and handled the FAA correction process himself. I received my corrected Class 1 medical certificate by mail without any hassle or additional cost. His integrity and commitment to making things right made all the difference. As a new pilot working toward my ratings, having a Class 1 medical from the start saves me time and money down the road. Highly recommend Dr. Highley to any aviator needing their FAA medical. Professional, thorough, and genuinely cares about getting it right.

Dr Highley is an exceptional physician and truly the best doctor I've ever had! He is incredibly…read moreeasy to talk to and always makes me feel comfortable and never judged. I'm so happy he started Preferred Family Medicine.

Dr Alm and his staff have been awesome since I joined their patient list. Dr Alm is very easy to…read moretalk to and even made me laugh a few times. But I think it's the behind the scene personnel that make this practice run very well. Shout out to John! He's always answered my calls and texts and helped me with whatever problem I've had. This staff ACTUALLY cares about its patients and will go the extra mile when needed. Thank you John and Dr. Alm for taking such good care of me and my girlfriend. You've earned patients for life!

Updating my review from the other day. Still haven't been able to fill my prescription because of…read morethe incompetence of this practice. I've confirmed with my pharmacy daily and the transmission logs from their fax says they faxed have gone through. It doesn't take a week to fill a prescription. I've been without my medication a week now. Very unethical. It's now Friday at 11:30 am and they will be closing soon. You know a full days worth of work for their practice. My god how can they be allowed a license.

For the first time in a long time I felt that the staff and the doctor respected me and genuinely…read morecared about my health. Dr. Gargya didn't just tell me what to do, he wanted to know what I wanted to do with my health and offered advice and tools with which to achieve my goals. My encounters with him, were not of a boss and an underling, but one of a team working together to try to achieve a positive outcome. I am already seeing positive improvements in my overall health, with a clearly defined path to further progress.

Been seeing Dr Gargya for over a year, dealing with general health issues we decided we wanted an…read moreindependent Dr to manage the team of doctors we were dealing with- to wit, someone who was overseeing the big picture. Dr Gargya is a very competent, personable, and knowledgeable physician for the job. He reviews the test results, discusses my input and then together we decide what to do. I feel fortunate to have him as my "quarterback". The office is run very efficiently, with very little wait time, and overall makes for a pleasant experience.

I saw Dr. Povolny 2-3 times many years ago when I was dealing with some unexplained medical…read moreproblems - which turned out to be due to multiple gastric ulcers and a B12 deficiency. Had I followed his advice, neither of these conditions would have been diagnosed and I would have ended up with substantial nerve damage. When I asked for an endoscopy to find out whether I had ulcers, Dr. Povolny angrily shook his finger in my face and called me a hypochondriac (before that year, I hadn't bothered to go to a doctor in years). His arrogance and disdain made a medically terrifying year even worse. I will always be thankful that I ultimately decided not to listen to him.

Very professional, direct, to-the-point but a pleasure to meet. Went for the first time, for my…read moreannual physical (relocated to Reno, had prior family doctor for over 25 years, so was concerned about a new doctor). Will definitely repeat next year.

This is my first time using a concierge style medical practice and I love it! Dr. Smith and his…read morestaff are very professional and available whenever you need! You truly feel listened to and cared for during your appointments. Throughout the Covid 19 crisis, Dr. Smith has been great at communicating information regularly and it is so nice to know I can reach out to him with any questions I have. I highly recommend Dr. Smith and Sugar Pine Family Medicine.

Dr. Smith is part of the Reno Family Physicians, but is a separate practice through a program…read morecalled MDVIP. This is basically a concierge style medical practice that allows for a better option to see your physician when you need to. There is a cost associated to this level of service, but given the current healthcare climate, I think it is money well spent. This allows Dr. Smith to actually know what ailments you might have or how to maintain or improve your health. With the MDVIP program, Dr. Smith has an opportunity to know your name and your comprehensive health history, not just reading your chart. This is a very custom approach to medicine that you don't see in most doctors offices. The wait to see Dr. Smith is usually very short. If you call to set up an appointment, often times you can be seen the same day or the next day depending on his schedule. In most cases once you walk in, you will be directed to the separate waiting area for Dr. Smith's patients that includes bottled water, TV, and light healthy snacks. The longest I have had to wait is around five or 10 minutes. The nurse will come and get you, take you to an exam room, and talk about what the reason for your visit is and to take your vitals. Dr. Smith is generally prompt with his appointment times, and wastes little time getting to see you. I have been a patient of Dr. Paul Smith for several years and know he is a real person, and talks to you like a real person. He knows about you and your family, and how your health affects both. He enjoys athletic activities, and often shares stories of his recent adventures. He is passionate about the care he provides to his patients, and does everything he can to understand what ails them or how to improve their overall health. There are numerous opportunities throughout the year to interact with Dr. Smith with outdoor activities, cooking seminars, or trying new athletic activities to help provide alternatives to a sedentary lifestyle. Another component of the program includes an annual wellness check. This is similar to a baseline physical, that evaluates your comprehensive well-being and is way more thorough. There is a battery of tests and blood samples taken to identify areas of concern and or areas that you are doing well with. It is always nice to see improvement in your progress year after year.

Dr. Miyagawa is a FANTASTIC physician. He is well versed and up to date on medical knowledge and…read moreyet still very personable, thorough and caring. He has gone above and beyond to help us with recent medical concerns/issues. He always calls us back and is very patient with our questions. We highly recommend him as a PCP.

He was my doctor for about 5 years. Due to insurances changes, I had to change doctors for the year…read more2011. Very disappointed! I now have Dr. Miyagawa again. He is compassionate, excellent bedside manner, requests tests immediately, hunts you down when he gets the results. Even called me on a Sunday while I was vacationing! He is hands down the best and I am so happy to be back under his care!

I've been seeing Dr. Konakis for 12 years. She is a kind, caring, and intelligent doctor. One of…read morethe things I value most in doctor-patient relationships is my autonomy. With Dr. Konakis, I had just that. She didn't tell me what to do, she worked with me to find a solution we were both comfortable with. I recently moved to Vegas and, as such, had to change doctors. The doctor I have here is okay, but he's nothing like she is. I miss her terribly. Two things I didn't like: the wait to see her could be weeks, unless something was really wrong (I.e. not just a check up). Not her fault, she's popular. Second, some of her office staff were frustrating. One of the receptionists is kind of mean, and it was difficult to get message to the doctor if you spoke with certain people. But those are really minor things, and completely worth dealing with.

Dr. Konakis has been my primary physician since high school. She is very knowledgeable and…read moreactually listens to you. You will never feel rushed when you see her during your appointment. She is one of the few female M.D.'s in town. You should be warned that she is quite popular so an appointment with her might be hard to attain last minute.