I've been going here for years and they told me that "they're not taking new patients" (even though…read moreI'm not new) and I just need to find a new doctor...

In response to the revious review its not a fair statement. sometimes its busy and doctors are…read morerushed or you may not feel good so nothing that is done seems right! Sorry for T.C. that the appointment went wrong, give the doc another chance. We have been patients of Dr. Tierney for over 20 years and he is a kind man he knows his stuff and he will be sure to direct you if need be, to the right practice if he cant respond to your ills. this practice treats most everything that needs attention right away. He has another good man with him, DOC Tom, his medcial practitioner. also a on spot guy, he took care of us different times and we are always happy we leave the office knowing we have been cared for. If your searching for a practice to attend to you in good times and bad, try it out. You have to meet and greet to make an informed opinion. I said it---and I truly mean it!!! thanks for reading my review I know what I am talking about.............................. :)

The Danvers Family Dr's is a caring and efficient Practice. They always take time and make you…read morefeel like you are their only patient. After being a patient for over a decade, I can say they have never let me down.

I have been with Danvers Family Doctors for over 25 years and absolutely love all of the staff…read more They are always super helpful, knowledgeable, and caring. Dr. B runs a great practice suited to care for all family members!

I would have given a five star review until Dr. Mancini terminated me (a 69 year old woman with…read moreunderlying conditions) as a patient during the pandemic without even the courtesy of a phone call. I was a long time patient of Dr. Mancini. It is a concierge practice and I paid for the care of a doctor. When she went on maternity leave I wished all the best for her. I was not happy to find that she hired a nurse practitioner to cover for her rather than a doctor. I had excruciating pain on my left side near my rib. I did get an in person appointment and she said I had a bruised rib. She said I could get an x-ray. She called to say the x-ray showed an enlarged spleen. I was concerned and saw the nurse practitioner who sent me to the emergency room "in case my spleen exploded or something." Luckily I went to the emergency room where I was diagnosed with Costochondritis - a muscle problem that causes extreme pain. This should have been obvious since I have chronic muscle pain. My chiropractor in NYC, bless him, knew exactly what it was and how I got it and has made the pain lessen considerable. I went back because the nurse practitioner wanted more blood tests. She called to tell me that something was high. I asked if I could call to discuss the blood tests. She said no. I decided to get a complete exam in NYC (I live in NYC and in MA). Turns out is normal for the spleen to enlarge slightly when the body is under stress as it is sending out more white cells. My bone density is good and all my pain is muscular. My heart is good. I have lost 40 lbs and gotten my sugar down from 11 to 7.5. Still have to get it to 6 - but you would think these would be things a medical practitioner would know and want to share with me. When I asked when Dr. Mancini was returning I was told August 17th. I got this e-mail from her. "Jan, It has been brought to my attention that you have been unsatisfied with the care you have received since my going on maternity leave and were upset by my taking maternity leave in general. I was also made aware that you were verbally abusive, using profanity, towards our office manager. For these reasons I feel it best you find an alternative primary care physician. I am sorry it has come to this, but I feel the doctor-patient relationship has been irreparably damaged. The date of termination is August 1, 2020. - Dr. Mancini No phone call. No response to my e-mail replies. I was unsatisfied with the care I was given because I was misdiagnosed and not given appropriate information. I never was upset by Dr. Mancini taking maternity leave - I wished her all the best. All women need maternity leave. I did use profanity. Walking - in excruciating pain - to the office - I was made to stand outside in the pouring rain when they knew I was there for over 10 minutes. When I came in I said, "No patient deserves to be treated like s**t. I am a human being." I have a Masters in Counseling degree and if a patient of mine who had always been friendly and responsible reacted that way I would view it clinically as a sign of extreme stress (which it was) and would have checked in to see if they were okay. I have been in other medical places during COVID-19 and strict protocols never involve patients being locked out in the rain. I would have lived with all of this because of COVID-19 but the fact that a doctor would terminate a 69 year old patient with medical problems during a pandemic without even the courtesy of a phone call is inexcusable. When I found Elitra Health in NYC I actually cried during my exam because it felt so good to finally have an intelligent, competent team of people caring for my health. Dr. Mancini also prescribed inappropriate medication but that is another story.

As I started moving into my 40's I realized I needed to take my health a lot more seriously than I…read morehave been when I was younger. I signed up with Gold Direct Care after I heard about what Dr Gold was doing. I was drawn towards the idea of having a doctor who will spend as much time addressing my concerns as necessary. I have been pretty disappointed with 10 minute consultations with previous doctors who don't have time to listen and never really get down to the root of the problem. I got the feeling that they have to make a very quick decision and hope for the best. Try this, take that, come see me again in 6 months. I realized that I have to take my health seriously. Good health is one of the most precious things we have. I made a clear and conscious decision that I do not want to be part of the herd anymore. I wanted a doctor who I have access to. I wanted a doctor who truly cares and who knows me, and I wanted a doctor who had the time to do his job properly with my best interests at heart. I have been with Dr Gold since he started his Direct Primary Care practice, and I am completely satisfied. My first consultation was over an hour. I send him emails which he responds to right away. I have his cell number and I have 24 hour access if I should need it. (Not that I think I will, but it is a comforting thought.) I had a chronic health issue for quite some time, and nobody has been able to get it under control. With Dr Gold's care he had it taken care of within the first month. We spoke often and tried different prescriptions. He consulted with other specialists and before long had the whole situation under control and everything back to normal. I did not get kicked around from one specialist to another, from one test to the next. In the end it was his direct pragmatic approach that solved a complicated situation without having to send me in for a complete "refit". It is also a pleasure to work with him. He has a great sense of humor and a nice personality. It feels like you are talking to an old friend, which takes the anxiety out of visiting the doctor. If anyone is on the fence on whether this is a good fit for them, take it from me, you will definitely not be disappointed. If you take your health seriously, this is a smart investment. Investing in your health is investing in yourself and your future. Dr Gold practices modern medicine with a traditional approach. Everybody wins! I can't recommend it highly enough.

From the NP to the doctors, I have always been treated well. They listen when I describe the…read moreissue/problem, and make appropriate recommendations. Been going here over 10 years, and my wife goes as well. There is a reason they keep expanding, and it is because they do a good job. I've never waited as long as others have said, and I always get an appointment rather than just walk in. They also have recommended me to outside experts when needed who have been very helpful.

They are great! Until you actually have a medical crisis. They claim to have an urgent care center,…read morebut if you try to go there, they tell you to go to the hospital ER. They would rather you go to the ER during the rising pandemic... I digress. Do the other things they want me to do. Nope, not good enough. Treated like a malingerer, no sympathy or offer to help. Just - "You faker! You took ONE WHOLE MG instead the .5 you were prescribed! You disobeyed my instructions! Of course you ran out early! No, you can't refill your prescription four days early, and no, we will not discuss why .5 once a day seems to not be sufficient (even though the general dosage is 1mg twice a day, or .5mg twice a day) or why a nurse practitioner said this prescription wasn't even therapeutic, you can't have any more, just go suffer. "And let's sign a contract that I will prescribe and you will take it as prescribed." Like I am a teenager signing a drinking contract with my mom. Get out here. That's what the instructions on the bottle are. So, if the lowest dose of .5mg doesn't help I just have to suffer until...I can reach you and get an appointment so you can say - no, you can't take a whole mg? Even though everywhere says 1 mg is appropriate. Do they like to see people suffer, or is Ritvo on some power trip that she would deny medication to someone suffering as punishment because they disobeyed her orders? Under the guise of "safety." When you are prescribing under the recommended dose and your patient is suffering AND running out early, you just...do nothing. What is this some sort of test: Will patient suffer at the alter of my instructions, rather than defy them? Reach out for help. But not here! They just make up whatever they want and don't care about helping patients.

Genius concept CVS! What a great experience! This is the…read morehighest level of "Walk In Clinic" or "Urgent Care" facility that I have ever seen. Greeted with compassion by Natalia at reception, thorough intake and vitals taken by the very kind Hafsa, and a legit full doctors appointment with Dr. Gutmanovich (Dr. G.) this past Saturday. Had a horrible cough and really did not want to go anywhere, especially to the always long wait at the local ER, so gave this new office, WITHIN the CVS in Swampscott a shot. At 3:30 I found them online and put my name in for an appointment at 3:45. Could not believe it. Got right in, and, I needed scripts. Dr G. ordered the scripts as we talked. I walked out of the office, walked over to the Pharmacy, and scripts were waiting for me!!! No traveling to a pharmacy elsewhere, or being sent to another office...this was fantastic. And the staff here, I found out, are THE staff here. So my chances of seeing Natalia, Hansa, and Dr. G. for my next ailment, knock on wood, are pretty great. They have a full facility here. They do x-rays, stitches, pretty much anything that doesn't call for extreme care. Highly recommend!!!

Service and just about everything is bad about this CVS since it changed. Pharmacy is overwhelmed…read moreand staff are rude. I used this Pharmacy for 40 years. Worst it's ever been!

In the most polite and professional way I can put it my experience being a patient here was…read morecompletely horrendous. I live two hours away and I've chosen here despite the commute because there is no medical center near me that gives the treatment I need so I am, for lack of a better term, downright desperate. After having a prescription given to me almost a year ago, I have been calling for MONTHS to get it authorized by the doctor I saw and nothing productive has happened. Nothing. I've been hung up on twice before, I've been bounced between two offices multiple times to try and reschedule an appointment, I have stated the urgency of how I need what I am there for and still nothing has been done. My experience here has been disgustingly bad and I would urge anyone who is looking for this as a possibility to try other options because it is abhorrent how hard it is to get anything accomplished here. And this isn't even coming from just a solely outside view, I am in the medical field myself. I am extremely disappointed.

My doctor was great. No complaints there…read more My co-payment was $30. I paid it with a credit card (I tried to give them cash, but they don't accept it). Days later I had remembered I had a Health Savings Account debit card. I decided to call Billing, have them refund the $30 on my credit card and charge the HSA debit instead. The transaction seemed easy. Come to find out, they never refunded the $30 on my credit card, and instead of withdrawing $30 on my debit card, they withdrew $200. I've been calling and using the portal for two weeks - simply requesting Billing to call me. The folks on the portal said Billing would call, but they haven't. Two weeks of silence. My only recourse was to file a report with the Beverly Police Dept. They'll follow up with the NSPG or the Salem Court will. An abysmal experience. If anyone has Scott Sperling (Mass General Brigham, Chair) and/or Anne Klibanski (Mass General Brigham, CEO) contact info....please share it. I want them to know my experience.

Office staff is nice and friendly. Doctors are knowledgeable and caring. My experiences here have…read morebeen great. Thanks!

Worst group of drs, np's utterly the most unhelpful group I could ever imagine! They just want to…read morebill for unnecessary tests, & will let you leave in pain with no resolution! Just pawn you off to a specialist that takes months to get an appointment. So just rot, be uncomfortable & in pain... guess it's not their problem!!!