We had a lantern and a set of sliding doors installed at our property in Henley in April this year…read more The job itself was quite good, all completed in a week, with good communication. However, upon completion of the work we realised the installers had damaged our natural oak floor during installation. We raised this with WindowWorx who sent their General Manager to take a look. He verbally accepted liability and followed this up with an email, again, accepting liability. WindowWorx went ahead and got a quote for the repair work which was £2,500. Following this, the owner of the business asked to come and have a look himself, so we welcomed him in. He immediately started talking about getting the insurance companies involved to figure out whose liability it was, which was odd, as we'd already established this. Needless to say their insurance company sided with their client. They fabricated a story about us damaging the floor ourselves, with no evidence whatsoever. They carried out zero due diligence, they didn't even visit the property, they just palmed us off. We have evidence by way of photographs that the floor was undamaged before they carried out the work, and damaged once completed. We took legal action against WindowWorx (this is their trading name, the limited company is actually First Direct (Kingston) Ltd) at significant cost to us, but again, we were palmed off with the same letter we'd received weeks prior from the insurance company. It was simply too expensive to continue perusing the matter in the courts, so we just had to walk away with a massive loss and a damaged floor. These people are not kind, they're not honest - they are deceitful and they lie. I would avoid them at all cost.

I am delighted with the windows provided and fitted by WindowWorx. There was no hard sell - rather…read morea team of people who listened to what I wanted, and gave clear and sensible advice. The cost was extremely reasonable compared to others, and there were no hidden extras. The finished product is excellent and I have received positive comments from neighbours and visitors alike.

we would really recommend Brackenwood windows from start to finish everything was perfect. We…read morecontacted them for a quote and the salesman came out , he was easy to talk to and not at all pushy , we said we didn't want and inflated quote , so that he could just call his manager to get it reduced, we wanted a good straight forward quote , which is what we got . Once we placed the order the surveyor came out , all well and the installation appointment was made . The two fitters arrived on time as arranged and were very professional clean and tidy , I'm a bit Ott and was worried about paintwork being damaged but to my surprise everything was as it was. Great service, I might add we had a minor issue which was rectified immediately

From design and selecting the right products for our needs, through to the installation of our…read moreGarden Room, all the team at Brackenwood were excellent. It was a real pleasure having the installers on site. We are really pleased with the two Bifold doors and the French Doors that were installed. Brackenwood took great care that the floor of the garden room was exactly the same level as the main house. Well pleased.

Have been in this shop once, it has a big betty boop in the window. Has some nice stuff in there…read morebut the shops quite small, and is only 1 of 2 shops on a very very busy main road. I dont think i've ever actually seen one person walking in to the shop. ever. also, quite exensive.

First time customer last week, and couldn't believe the only other review that came up. I looked…read morearound all the obvious places in Southampton for a decent quality custom-sized mirror and came up empty - nothing worth the money, or nothing at all. Stopped in here, about 5 mins off the M27, parked around the back (they've got a car park) and found what I needed in 5 minutes. Five made to order, collected the same day (they've got a workshop on premise, seem pretty busy), nice quality finish. I'm back for another 2 this weekend. There's still a large Betty Boop figure in the window, apart from that I don't recognise anything from the other review at all.

They recently fitted leaded lights into my bar in london. They were very professional and efficient…read morethroughout and offered a great price also! would use them again! First class service!

From the owner: ER Wright and Son are based in Southampton and offer professional glazing services and…read moreinstallations in Southampton and the surrounding areas. With our expert craftsmen we can meet your requirements.

Got five sash windows overhauled and a new bathroom window installed. Fantastic job, delighted with…read morethe result! They were easy to deal with from day one, gave great advice on work needed, and had very fair pricing. The work was done ahead of schedule, to a standard I'm thrilled with, by friendly efficient clean-working fitters. Happy to recommend.

From the owner: Hardwood sash windows and casement windows manufactured & repaired since 1994 We manufacture oak…read moredouble glazed sash windows, casement windows - Bespoke traditional Victorian style

I would just like to thank the guys for a great job - Well done !…read moreI had new insulation, boarding for the whole loft and a sturdy loft ladder fitted in three days and it looks great. I would certainly recommend the company - Thanks again.

From the first enquiry to the last clean up post job completion, the Loft Boys delivered a friendly…read moreand professional service. they made sure I was fully satisfied every step of the way. I would definitely recommend this company.