Overall, great visit and professional staff. The appointment was thoroughly performed and questions…read moreand concernes answered in details. My glasses are lovely and I'm very pleased with everything.

This place is awesome! The facility is clean and staff was very professional! During Covid I really…read moreappreciate Southern Optometry for the policies and procedures put in place to keep everyone safe! Screening was done by security guard who was very friendly, thorough, and knowledgeable! My daughter enjoyed the new tween and teen frames selection section. Highly recommend this place!

This place is Very unprofessional when it comes to service done at this place. I came in to have my…read moredaughter's glasses looked at and the service was very poor. I didn't get a phone call nor was I notified that her glasses was ready. The women at the front desk are lazy and very rude. This place needs better staff when someone is spending their money. I highly suggest getting better service elsewhere.

Toyos did my cataracts surgery, everyone was wonderful, quick to schedule surgery and follow up…read moreappointments. I can't say enough great things about their level of care! I shopped other surgery/eye clinics in Memphis area, at one point thought I'd put off procedure, I didn't feel comfort with the other options, they were awful and impersonal.

Very thorough and caring service, genuine care and concern for your vision and overall health!read more

Our family has gone here for the last 10 years. Wonderful people & a caring staff that is…read moreknowledgeable. They will take time to be sure you understand what's going on and give you time to ask any questions. (I saw the 11 year old post below about wait time. In all these years, that has only happened once. It was when she accepted an emergency appointment & the other eye dr was out. That is part of what makes this office exceptional, they work you in if you have an issue.)

Only go here if you want overpriced glasses pushed on you. Saw Andrew Shum (son). He was ok, kinda…read moreabrupt. Real issue came when I thought I had congunctivitous-pink eye. Had broken my knee cap and couldn't walk or drive. Called for recommendation. Front desk basically said can't help if u can't come to office. Not a caring office! Looking for another eye care doctor going forward!

Check your insurance before you go!…read more I went for my yearly exam and I must say this is the most thorough exam I have ever had! All the newest equipment and Dr. Shum educates you as he reviews the images. I feel very confident about my ocular health in the hands of this doctor.

So nice! They were so accommodating when I needed contacts last minute and I 100% recommend.read more

Was traveling from out of state and my glasses broke. Stopped in at Eyecare East and they…read moregraciously fixed my glasses within minutes. Entire staff I came in contact with was very friendly and helpful.

First time I'm today and I think I finally found my optometry home here downtown. Excellent staff,…read moregreat space, and it's just off of Front near Blue Monkey. Super happy this team is here. Also I believe they have another office in Arlington, just in case you don't want to come in to the big bad city.

I cannot express my experience with this eye care family with except giving them the best rating…read moreever. In one word, it would be "precision." Ginger welcomes you and from there, the experience is seamless. Dr Nangi is beyond exceptional. She is not only extremely qualified, but she cares. My eyes may not be the best, but she's doing everything thing she can to make my world brighter.

Good luck getting past the person answering the phone. The equipment seems dated. I was sent home 3…read moreseparate occasions after showing up for ultra violet light treatments only to find the equipment was not operational. Not very inspiring for something locking in you eyesight correctly. Other than the switchboard operator/gatekeeper,the nurses and doctors were professional, but as stated, the machines there have seem better days.

I had a small eye emergency and called and was given an appointment to see Dr. Michael Wertheimer…read more He was very busy, but took his time with my eyes, and comforted me and made me realize it wasn't that bad and to use drops daily. I highly recommend Dr. Wertheimer if you want bedside manner along with great doctoring. He was GREAT!!! Vivian Smithey, Patient 9-12-2025

Broke my glasses last night and went in this morning first thing to order a new pair. Tess was so…read morefriendly and suggested that I try a frame that was in stock. The lens fit perfectly! Done deal!!! Have been with Optometry Group for many years and will continue to recommend them for quality service!

Just found out I have been wearing a prescription for my sunglasses & reg glasses. They are…read moreEXTREMELY far off what I am suppose to be wearing. I have to take them off whenever I look at something close up. I have 20/20 vision when I read. The distance is so much higher beyond what I need I was getting headaches. I moved to middle TN & went to a new Opt. She was shocked. I then went to Costco & they checked both of them to make sure they were correctly done per my Prescription from Dr Duncan. They were. Glasses cost a lot of money & so did the visit. The headaches weren't fun either. I don't know if he totally screwed up or whomever put the order in did. Make sure to compare what Duncan wrote down & the actual order put in the system. I just purchased another pair of regular & sunglasses that are perfect from my new optometrist.