No attendant on duty. Coin change machine took my $10 bill and gave 3 quarters then said "out of…read moreservice." So it ate $9.25 with no recourse. Called the phone number on the handwritten note that was taped to the window, and no one answered. This place is awful. You're basically on your own with no recourse if a machine breaks or the change machine eats your money. Will never be back here again.

The food and service was excellent! There is a nice variety of food choices. I will be back.read more

I am thankful for this business in our community. I received excellent service from the woman on…read morestaff-- she helped guide me to the solution that was in my best interest for my laundering needs. I am very pleased with her helpful customer service, the results I received, and her advice that saved me a bunch of money in the end. Thank you!!

I've used Norman's three times within the last year:…read more First time: easy drop off /easy pickup. Around January 2024. Yay! Second time: easy drop off/not so easy pickup (slow-moving trainee who couldn't find one of my items so I had to go back. But we've all been new so understandable ). Approximately April 2024. Third time (today, 1/17/25): painful drop off with the woman who was a trainee in April. Still moving at snail speed and had to ask a colleague for help with a basic question posed by the person in front of me. When it was finally my turn to drop off some wool and cashmere sweaters, this happened: She looked at one sweater and said "is that dog hair?" I looked at the sweater, which maybe had a dozen dog hairs on it, and said yes. She then said dog hair makes her gag and someone else would need to take over, but that she was the only one there today. I told her that was an unfortunate condition to have in a job like hers. She then took it but tried to charge me extra for deep-cleaning it. I looked at her strangely and asked her to help me understand why that sweater, which had no more hair on it than any other (none of which had hardly anything) would require deep cleaning. This request defeated her, and she changed her mind about the extra charge. Conclusion - provided my sweaters are cleaned adequately this time I'll give Norman's another chance. But I'll be looking for another dry cleaner if the customer service continues trending downward

I eat in my car for 15 minutes while my clothes were dying and Iwhen I went back inside, all of my…read moreclothes were gone. Stolen. There are 7 cameras and they refused to help me at all... so I have to assume the cameras are fake or the employee was in on it. Plus over half of their machines are always broken (4 years).

So-so. Staff are sociable and were helpful my first time there. They had cards that you load with…read morecredits. You can do that with a credit card which is a plus to me. I didn't pay attention to whether or not quarters were an option, as I don't like having to get cash, which I rarely carry, and change it to coins. There were a lot of machines, but the size of the place is deceptive because about 1/3 of the washers and 1/2 of the dryers are broken. This meant that even on a day when the place wasn't packed, I still had to watch like a hawk for a dryer because there just aren't enough for everyone. Either way, it's decent for what it is.

Excellent. Clean. Friendly. Helpful I'm an out of tower so I won't be back. But would recommendread more

Emily was so friendly and gave super insightful info. Really appreciate good customer service and…read moregreat communication.

We stopped here to wash our clothes after a week of camping. The machines are quarter operated and…read morethere is a cash to coin machine. No ATM. I didn't catch the lady's name that worked there but she was super sweet. Everything seemed maintained and the bathrooms were modern and clean. There is an arcade and ice cream shop next door to help keep the kiddos entertained.

I just moved to the area from Eureka and I walked in at 6:55 PM and was immediately told she she…read morecloses exactly at 8 PM. I said I apologize. Do I not need to start washing? The young lady replied oh no I'm just letting you know I close exactly at 8 o'clock. So it'd be best to start washing I said I am sorry I'm new to the area, I didn't know, can I get change? She replied cheerfully, yes but it was just seemed..... condescending. I will be going to the other laundromat. The place was clean. Washers were decent but dryers don't completely dry after 20 minutes, FYI. I would've put more quarters in but she closes exactly at 8 o'clock so the time I had to dry was five minutes till eight.

I've been holding off on writing this review until I got wedding photos back to show the amazing…read morework Carole put into my gown! I seriously cannot recommend Carole enough! I initially chose a less expensive seamstress for my wedding dress alterations, and unfortunately, the neckline was completely botched and uneven. With my wedding only being 1 month away, this was a huge disappointment and caused an unnecessary additional amount of stress. I brought my dress to Carole, who was recommended by the bridal shop, and she was an absolute pleasure. She fixed the neckline beautifully and, while working on the dress, also noticed that the original bustle had been poorly done and was likely to break. Only 1 button for all that fabric (right where my bottom hits the chair), I mean come on! Carole fixed it beautifully with a French bustle. Before and after photo below. What I appreciate most is that she was willing to take on someone else's work and fix it, even though I had originally passed on her because her quote was higher. After seeing the love and quality she put into my dress, I truly wish I had just gone with her from the beginning! She was professional, knowledgeable, and so so kind. I'm forever grateful she was able to save my wedding dress so I could wear it with no regrets on my special day! I am truly so appreciative of Carole and the work she put into my gown. I will be recommending Carole to all my besties for their gown alterations and I definitely recommend her for yours too!

Carole did an amazing job at putting a lot of love and care into fitting my mother's dress to my…read morewedding day. She worked with my budget and listened to what I wanted and made something I didn't even know what was possible happen. Her studio is very clean and gorgeous. She guided me on how to travel to Mexico with my dress and gave me the confidence to do so. I am so over the moon that I was able to wear my mom's dress for my mom and the rest of my family in Mexico. My mother could not be in the states for my civil ceremony, but with her dress she was as close to my heart as possible. Thank you again Carole.

Clean and safe place to do your laundry very friendly staff don't allow loitering also has new lookread more

this place was wonderful when it first opened , now only half of the dyers work (10 out of 20)…read moreand the ones that do work hardly do so. i wiped down the counter for folding clothes 3 times and each swipe was just as dirty , could not get it clean. people constantly bring in dogs and as a dog lover i don't mind but i watched some gentlemen's dog pee on a the floor and he just left there. I have to inspect each washer before i use it because half of them are filled with literal dirt or have roaches inside. A business that offers a place to clean your clothes should be clean itself. I want to continue to use your facilities but it has gone downhill fast.

Floors were dirty, however the washing machines and dryers were newer and worked well. $7.50 for a…read moredouble load washer and drying was FREE. Attendant was friendly and helpful. A few homeless people in the vicinity, but I guess this is typical downtown Eureka. This laundermat is recommended, but don't drop any of your clothes on the floor, LOL

worst experience ever - besides infrastructure a number of machines do not work but suck in your…read morecoins without offering a re-do function. They keep the mone! There is no one at the place and no one responds to the number provided in the internet! Even one star is too much

This place is a dump and smells of urine. Many machines are out of service and the prices are some…read moreof the highest I have seen for a coin operated laundromat. Don't waste your time or your health going to this pigsty.

This was the cheapest place to wash my load of laundry and drying was cheaper than I thought it…read morewould be. Thank goodness! I didn't get bothered by broken down machines because I wa able to use 1 so regardless if they're not working there's plenty of machines that Do work. I don't invest a ton of time on these kinds of places so anything negative didn't bother me at all, I didn't even know if there was anything negative I thought it was fine

This laundromat has few washers and most are small. Though the drying is free, the small washers…read moreare still $6.00 a load. As expensive as it is, I would expect a much cleaner environment, not unfinished and chipped concrete and no chairs to sit.