Great selection: literally thousands of vapes! Extremely friendly staff, helpful and not pushy…read more Good prices too, and sales/promotions.

I would like to give a shout out to the two representatives for assisting me today when I went into…read morethe shop I saw something that I wanted they were able to assist me. They have a great customer service so I just want to give them a quick shout out. Barbie and Cynthia they are the two reps that helped me out.

Dude these guys are the best and have the BEST eat-ables in town and they are so knowledgable…read more This is a SMOKE SHOP don't expect anything more I mean they're cool but they're regular people and they have happy hour which is crazy! It's great recommend 10/10 URB is a great brand and they have so many options

The lady was polite but I found it weird that you have to show ID for non related tobacco…read moreproducts...apparently they've experienced tons of fraud before which is red flag. Policy change or update your POS system. Either way I'd be cautious of your credentials.

Marvelous staff and wide selection for all types of smoking needs. Driving from downtown is well…read moreworth the trip. They have been in business 10 plus years and will continue success for decades to come with thier "old fashion" suberb customer service.

Cool people here but horrible grinders, don't waste money on the grinders here. And if you do, and…read moreyou want to return it, you will get store credit to buy the same thing.. doesn't make sense if the grinders are defective..but ok.

The best location of puff love! Tim always takes care of me…read moregreat customer service very friendly and awesome

Lilly was very helpful and had amazing vibes. been coming here for years. love this locationread more

Paul, JORDAN, and Jason really know their cigars! And they are willing to take the time to share…read moretheir knowledge about each and every brand and help you make the right selection. The humidor is amazing and so well laid out with such an amazing selection. And, it's pretty amazing to stand out on the patio and watch $20 million jets takeoff, too!

After 20 years as a loyal, dues paying member of Addison Cigar, I have canceled my membership. For…read moremany years the former manager of the club, Mark Bartlett, created a welcoming atmosphere, a fun environment, and truly build a sense of community. Mark wasn't the greatest businessman in the world, and we members put up with the lacking ventilation, dirty bathrooms, old furniture, and other shortcomings because of Mark......we knew how much he loved us and that shop. Since his unfortunate passing the owner has brought in a new manager and the words "customer service" or "member" are not part of his vocabulary. Numerous changes have been implemented that make us all feel more like a number than a member, but the most egregious came last Thursday when I walked in the shop and the poker table where I and a number of other members gathered a few days a week to play some cards had been taken out. No warning, no conversation, no explanation. When I initiated a discussion with the manager, he basically told me that my and our opinions did not matter, as we are "just members". After 20 years, we were cast aside like some dirt off the bottom of your shoe. I hate to say it but I, as well as about another 15+ members have quit our memberships. It has been a sad week and this has been very difficult to write.

Great selection of cigar and decent prices. Small little area to sit and enjoy and it's quiet. You…read morecan bring a beverage in with you.

Smaller tobacco/cigar stores commonly engage in pricing shenanigans, but Montfort Cigars is a…read morenotable exception. The prices are fair, and actually superior to big box outlets like Total Wine & More. Their selection is also quite formidable relative to their size. Since I usually know what I'm looking for, or at least the style, I don't typically require help from a Catador. This might be the one drawback here, though it doesn't personally impact my shopping experience. The surrounding area is rather spartan, and isn't the nicest, but I wouldn't let that stop you from trying Monfort Cigars out. The adjacent Super Target is quite large so you can maybe combine trips or use that as a good pretense for grabbing a few choice stogies. I also like the fact that they don't carry vapes, as the contagion as it were dampens the entire atmosphere usually. If you happen to be looking for a place to sit down and smoke one of your purchases, this probably isn't it. It's not that you couldn't, it just doesn't seem adequately appointed for that.

Great customer service! Sammie was so awesome, she was so helpful with our initial purchase of a…read morePuffco, and when we had an issue she was quick to help us fix it. Such a nice person and definitely a great employee to be the face of your store! She'll keep people coming back :-)

My favorite smoke shop ever! The staff is so cool and chill. They have great prices !read more

Esteban is very knowledgeable and really helped me! I recommend to buy your vapes! Also they have…read moresome really cool bongs.

Love the customer service And selection. Esteban was great!…read moreHave been coming here for years

As someone who enjoys the leaf, upon moving to Dallas 7+ years ago, finding an awesome cigar shop…read morewas a priority for me and Cigar Warehouse quickly became that place. During this time, they relocated from a much smaller location to where they currently reside which has a lot more space. They took advantage of this space and created a huge walk-in humidor along with establishing a couple of lounge areas which included TVs. As with everything else, due to the arrival of covid, they have made a few adjustments to ensure safety. For openers, as per local ordinance and mask is required to enter the store. Both entrances to the walk-in humidor have hand-sanitizer stations with signs requiring the use of the hand-sanitizer before entering the humidor. They are restricting the lounge capacity to allow for physical distancing. The staff here continues to be very knowledgeable when it comes to cigars and the necessary accessories. They are very aware of their inventory and whether a specific item is available. In the event it is unavailable, they will recommend something similar to try. On my most recent visit, I called ahead of time to check on two different cigar labels, one which they had and unfortunately, the other they do not stock (it is a boutique/small batch cigar label which can be difficult to locate). These are interesting time we are currently experiencing and places like this are adjusting as best they can to safely accommodate customers. To assist with this, you can call ahead and place your order which they will have at the counter upon your arrival. Cigar Warehouse continues to be my cigar shop of choice. If you are a #BOTL or #SOTL, I highly recommend checking them out.

These guys know about cigars for real. I came in there with no experience at all and after two…read morevisits I feel confident enough to browse and try new kinds but I will forever remember the first cigar they recommended to me. This place is definitely beginner friendly. Also service member/ vet friendly!

Great service, really great cigars! Call and ordered from…read morehome and Nicole was just awesome!!! 5Stars

Great shop. All there cigars in the humidor are house hand rolled in house. Really impressive I…read moreenjoyed many but the "Butterman" was a good stick.