This is the carpet cleaning place that my old apartment complexed used. They completed a walk…read morethrough and said everything looked great would most likely only owe them 200 bucks no major issues. We than get a bill saying the carpet needed to be replaced. I called immediately asking why because the pets were not allowed in the carpet and there was not one accident on either carpet. I was told that yea the carpets looked great but the carpet guy said he would not be able to get the smell out that was in one room and we had to replace the other because they had to match. I called three different carpet companies and explained the situation. They all said a smell can easily be cleaned out.

NW Pacific Green Carpet Cleaning did an excellent job on our extensive wall to wall carpeting and a…read morelarge microfiber sectional and arm chair/ottoman. The owner, Jeff, is a pleasure to deal with: prompt response to our initial phone inquiry; showed up on time and finished within the time estimate he gave us; and kept to the cost estimate given. The total cost of the cleaning was very reasonable given the size of the job and compared to a couple of other companies that also use green cleaning. Definitely recommend this company and their services.

Excellent service! There's a young man who works with ya all, very polite, respectful, efficient…read moreand his name is Junior.

On a Saturday afternoon, I noticed my carpet was wet and my ceiling was dripping water. Not…read moreknowing I had a furnace leak and flooded mechanical room, Eric assisted with locating the issue. In this emergency, Andrew and Dayton immediately came out to start the drying process. They walked around with their moisture meter, explained everything and was extremely professional. They answered all my questions and had so much knowledge, I immediately felt confident with their work. During the drying process, Eric either came by or called with an update and this helped tremendously. What was supposed to be a somewhat simple fix ended up being a nightmare..... another heating and ac company was moving my furnace and water heater ended up spilling more water and left my water pipe uncapped causing a new leak in my ceiling!!! I called Eric immediately and he helped triage the issue. Having Eric walk us through the dilemma was really comforting during all of this. Back to square one Dayton and Trevor came to the rescue! They squeezed me in again to re-setup their containment and re-start the drying process. Fingers crossed the ac company doesn't cause anymore damage! Everyone from Divison 2 are very nice, personable, and they know what they're doing and they get the job done well.

I recently hired Pacific America Cleaning for a deep clean before moving into my new place and I…read morecouldn't be happier with the results. From the first phone call to the moment they finished, the team was professional, punctual, and truly attentive to detail. They tackled everything on my list -- floors, countertops, bathrooms -- and left the entire space sparkling clean. I especially appreciated how respectful they were of my home and schedule. If you're looking for a reliable and thorough cleaning service, this team is worth every penny!

Highly recommend this local cleaning service! They were professional, punctual, and did an amazing…read morejob - everything was spotless and exceeded my expectations. It's clear they take pride in their work, and I'll definitely be using them again.

I called Genesis Carpet Cleaning to request a deep clean in my brother's carpet that has pet…read moredestruction. Jeff is very pleasant. He's honest and transparent and didn't try to sell me anything I didn't need. I am happy with the quality of work he did and basically just needed to be able to suffer this carpet long enough until we renovate this house.

Two new technicians showed up to clean this year. They were not as professional as Jeff, and they…read morewere definitely not as punctual. I was quoted a price of $189 on the phone for a 10X20 room and stairs. To their credit, the men called to say that they were running late, and they wouldn't make it until the end of the 11am-1pm window I had been given. Unfortunately I had an appointment in Tacoma at noon and it was too late to reschedule. Fortunately I zipped back to the house and arrived shortly after the technicians. One walked the area and then quoted me $239 + extras which I declined. He said that the area was more like two 15X15 rooms plus a short hallway measuring about 6 feet, thus the price increase. And he said that I'd have to move the furniture, but later told me they moved it for me. There was a couch, a TV on a stand and an end table with a lamp. When they were finished I wrote a check and asked for a receipt. The technician told me the duplicate for my check was my receipt. And then he decided he could give me the paper with the work order on it. My husband called the company to voice his concern over the price discrepancy. He left a message and then the owner or manager called me back. I was told on the phone that the one who made the reservations should be the one at the house. I replied that I was. Since it became evident that I wasn't going to be permitted to state my case that I was quoted $189 and charged $239, I thanked him and ended the call. So although the service was completed, the price was not the same and the person on the phone did not seem to want to listen.

Great service from Matthew! Super friendly and speedy! Highly recommend! Had multiple pet stains &…read moreMatthew was able to get them out for good!

This one is for the Rainier Chem-Dry in Puyallup location!…read more I had some yellow stains on my mattress but it had absolutely zero smell. I told them that I had some yellow spots(2 of them were possibly from a puppy) but I wasn't sure because how I said it had zero smell! Also I double checked to make sure all the products are organic and odorless because I'm pregnant! So we get our mattress cleaned.. ones he starts it started to smell like strong chemicals. I asked him why it smells he said the second it's dry it will go away(to keep in mind they said All their products were 100% odorless). He finished at 12pm, we went to bed at 11pm and the smell was so strong that our whole house stunk up. We had all the windows open btw. It was impossible to be in a room or sleep on it. It was Saturday night their office was closed for the weekend, so we ended up covering it with blankets and then putting bed sheets to sleep on it. The smell was so strong we barely got any sleep in two days. On Monday I called about the issue. Their manager came by and said that it was my fault I didn't order the right treatment for yellows spots and puppy urine for extra charge. But they still wouldn't guarantee that the spots would go away. So he said the spray to protect the white color has super strong chemical smell(that's what they sprayed) and plus to that with steam they brought up some urine odor from the inside. Conclusion: we had 3 years old mattress with zero smell and some visible yellow stains Now we have mattress that smells super strong like chemicals and urine and the yellow stains are still visible(just not as much as before) There's nothing they can do to get rid of the smell They made themselves! My husband said we'll be buying a new mattress because it's impossible to sleep on it! We paid $250 for company to ruin our $1,500 mattress so we can buy a new one!!

The best carpet cleaning service ever!! I would use their service every time I need clean carpets!…read more We bought our house 12 years ago and from used to having a small dog, 3 small children... our carpet was diirrrttty!! Three hours before the appointment I got a text to confirm the appointment, which was great since there are so many things and events to keep track of. Hong texts me to heads up that he is on his way. Hong arrived on time and did a walk through of the carpeted area. He explained the process and how long it would take for him to clean the carpet. He also made sure children was not anywhere near his equipment as it is really hot. Hong and his tech did a fantastic job of getting all of the stains out. Later in the day, Hong followed up with a text to check up if the carpets were dry or not. This follow through from pre-appointment to day of appointment and post cleaning check up is something that is truly a rare thing and this wins clients and makes them keep using their service. Thank you so much Carpet Care HP!!

Hong did an amazing job. I am so impressed with how beautiful my carpets came out. He was super…read moreprofessional and very kind. I will definitely use his service the next time i need my carpets cleaned and will share his business card with all my friends. Thanks Hong!

Our basement flooded when common drain line clogged. Got in touch with plumbers, insurance. Got…read moreconnected to WAP and met Kanan a real pro who knows everything he needs to know to get our basement back in shape. The work is meticulous. Efficient, and Kanan kept us informed at every step of the restoration. He answered all questions and explained why the tiles had to come out. The results are not just great but beautiful. We recommend WAP and Kanan's crew with the highest praise. Photo of the finished room--many thanks and kudos to WAP. Signed, Jack Remick, Seattle.

Washington Abatement Pros is the best! After our rug was torn out, aspestos tiles were found…read more Based on WAP reviews, this company was selected. I am so happy with their work. They were on time, informative with process and what to expect, and had me do a walk through when they completed the job. I was so impressed with Kanan and his crew. I highly recommend this company if you need to hire an abatement company. They ARE the Best!

Phil removed stain spots that other carpet cleaners said would not (and they weren't able to) come…read moreout. Very pleased with the service and value.

Paul made our home livable!…read more I cannot recommend this carpet cleaning service highly enough. Paul came to our new rental on very short notice (same week), he arrived early, and he was very efficient in his work. In under an hour, Paul pulled a pound of cat hair from our carpets and lightened the color of the carpets by at least three shades from dark brown to tan by pulling up years with of dirt. The carpets made the entire house smell bad, and he eliminated the odor. The carpets are 10 years old, and now they feel fresh and clean. He pretreated there carpets and made sure to get in the corners where there was cat hair. I am so grateful to him for his efforts and the time he took to help us. I wish I had taken a before and after photo because we were shocked by the results.