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    Helping Hands Philly

    3.4 (139 reviews)
    Open 6:00 am - 10:00 pm

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    I booked them as an add-on from the uhual site when I booked my truck, as I was moving from one apartment to another both in philly, 10 mins apart. First off HelpingHandsPhilly (HHP), says to allow a 3hour window for their movers to show up, unless you pay an extra fee for them to be there on time. I didnt pay the fee and the 2 movers I booked only showed up about 15 minutes after my time. I was totally fine with that (but imagine waiting around for 2.5 hrs for your movers to show). Anyway, the guys were decent enough. At one point, one of them left to go to the store to get waters without mentioning it to me, I had waters for them if he asked. It was super early in the move so I hadnt offered the waters to them yet. They did move pretty swiftly besides that and were polite. My biggest gripe is the dents/scrapes at my destination location. Apparently they have it in their contract that if everything isnt completely wrapped up, then they will not be held liable for any damage to walls or the items being moved. So HHP didnt offer any discount or compensation for the damage they caused in the pictures (not even a discount if I use them again, which I wont). The rep on the phone basically told me that I shouldve had my stuff wrapped up and since I didnt, the damage wasnt their problem. Great customer service. So did my stuff get moved? Yes. Am I happy with the damage to the buildings hallway/staircase walls that I will have to pay my landlord to fix? Definitely not. Buyer beware, read the fine print.

    Emme C.

    DO NOT USE THIS COMPANY Helping Hands Movers has been the worst moving experience I have ever had. Our previous move from across the country was better than this. Daryl (the owner) was only professional when making the appointment and when requesting payment. I scheduled for a simple local move from the 4th floor in my building to the 2nd floor. The reason we wanted help moving was because our furniture is large and we needed additional assistance. 1. When first making the appointment, I scheduled it for a Friday. But due to some changes, I had to reschedule to a Saturday. This was done with no problem. It wasn't until I received a phone call from Helping Hands about a deposit and then they notified me they don't do moves on Saturdays. (This should have been stated to me when I first made the reschedule) 2. When the day of the move came, only one mover came when we had scheduled for two movers during a 2 hour time. After numerous phone calls with various people, they had two more movers arrive outside of the 3 hour waiting period time. (We were scheduled to move at 11 and they didn't arrive until after 2. 3. The movers arrived and appeared under the influence of some type of substance. They also broke the fire extinguisher holder in my building. When contacted about this, Daryl said it was not within my contract for the moving company to pay for this damage since my contract didn't protect damages. My stuff wasn't damaged, but my building's fire extinguisher was, and they didn't have the decency to cover that. (We will have to pay for it ourselves) *See picture of the damage* 4. The lack of professionalism is absolutely outrageous. I don't understand how they have so many good reviews on here. I did my research and I thought this was going to be a great company, I am incredibly disappointed. I will not be recommending them or using this company again.

    WOMAN BELONGINGS "HELPING HANDS MOVING" TRIED STEALING.

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    3 years ago

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    9 years ago

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    6 years ago

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    6 years ago

    These guys were, prompt, efficient and affordable. I will only use them for any future moving needs.

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    9 years ago

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    7 years ago

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    4 years ago

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    4 years ago

    Scam artists. Failed to show up at scheduled time. Also failed to show up at rescheduled time. Refuse to refund my deposit. Beware.

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    9 years ago

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    10 years ago

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    5 years ago

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    10 years ago

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    11 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    9 years ago

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    8 years ago

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    6 years ago

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    Page 2 of 4

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    Review Highlights - Helping Hands Philly

    Darryl was very professional from our initial phone conversation, providing detailed information and taking the time to answer all of my questions about my upcoming move.

    Mentioned in 54 reviews

    Read more highlights

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    Joe and his team rescued me from a pretty stressful situation, and I'm so grateful! I'm moving and…read morehad some new furniture delivered to my new place. The courier left my brand new sofa sitting out in the rain, leaving me very little time to find a way to get a large 100+ lb couch up four flights of stairs. I called around frantically trying to find a hauling service that offered same-day help, but most tried to make it unbearably expensive and complicated. Joe did the opposite -- he was incredibly kind and understanding and let me know that he could come right over. Within half an hour, he had come over and hauled my new sofa safely upstairs, making sure not to scratch the floors or damage anything in the new place, which was a level of care and precision I definitely haven't seen with other heavy lifting professionals. By the time he left, it started pouring heavily. He basically saved my new sofa from becoming a dirty rainwater mildew factory! The big junk companies I had contacted as I was dialing down the list all tried to make this job needlessly complex -- no same-day, $400 minimum, 2-hr minimum, etc. Joe, on the other hand, just asked what needed to be hauled and how he can help. You can tell that he's a really genuine person who sincerely cares about helping people. This was the kind of experience that makes you save the number in your phone because you know you'll be calling this team again and again. Without Joe's help, I would have lost my new sofa to rain damage and had to spend the first week in my new place with nowhere to sit. Thanks to him, that didn't happen and instead, I get to enjoy my new home. Thank you for everything, Joe!

    They tracked mud inside and marked up the walls with muddy hands. Would not recommended.read more

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    Bill and his team are absolutely the best. Very responsive, hard-working, and efficient. They…read morecleared out a massive mess of old power tools, wood scraps and other misc. junk from my garage/workshop that was moldy, mildewed, and falling apart. The space is completely clean now. And the price was incredibly reasonable. First rate service. Can't say enough good things about them.

    We are moving out of our home for 23 years, downsizing. We have collected a lot of stuff in every…read morepart of the house that we did not want to take to our next home. JDog came and walked the property with us to determine a good cost estimate. The pricing is simple and fair. On the agreed day and time, the crew arrived on time and we walked the property again and I asked them to start on our top floor and work their way down and then they could work in the garage and basement. They did a great job inside - very careful, even though it was a lot and many heavy and bulky items. They worked steadily and smartly and got the job done in about 4 hours. We had so much it required 1.75 loads, so they had to pack the truck carefully and then unload and come back and complete the job. It was great at how much they were able to get into the truck so that our price was the best. The team were polite and careful and hard working. The final amount was only a few dollars more than the estimate. Great work. We could never manage this process on our own. The JDog team was great, and we believe we got solid value for time and money. Thank you! We recommend them highly.

    Helping Hands Philly - movers - Updated May 2026

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