1. Helping Hands Business Consulting

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Fullerton, CA

Helping Hands Business Consulting

5.0 (1 review)
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3 years ago

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Ledger Technologies

Ledger Technologies

(3 reviews)

RUDE and ARROGANT. HORRIBLE communication. All was my experience…read more This could explain why they have a 3.7 rating on Yelp. 9/3/26 spoke with Lauren Brounley. She told me to upload two years of tax returns so they could give me a quote. Immediately did that. Lauren Brounley gave me the $525 quote. Then Lauren Brounley told me to do all this work BEFORE she would allow me to book an appointment for my 2025 tax returns! I had to complete and upload: -their form, -my tax organizer, and -all my tax forms This call happened at 10 AM. When I questioned Lauren Brounley why I would have to complete and upload all my tax return and tax forms BEFORE I could book an appointment, she could not explain. HUH???? I was gone all day. CAme home at 4 PM and immediately completed their forms and organizer. That was a LOT of work! At 5 PM I called their office to book the appt; Franc Balistrieri answered. Franc Balistrieri told me he is the "Head Dishwasher" and then announced he changed his mind about doing my tax return....after I had spent all day doing everything Lauren Brounley asked me to do!! Franc Balistrieri said, "GO TO HR & Block!". That felt RUDE and ARROGANT. The last thing Lauren Brounley told me to do when we spoke at 10 AM was complete all that work and then call to book my appt. I did as instructed. Talk about horrific, ineffective, and non-transparent communication!!

Very happy using 1040 Blues for our taxes. Franc and the staff are always extremely helpful, great…read morecustomer service!

Helping Hands Business Consulting - businessconsulting - Updated October 2026

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