1. Product Perfect

    0

    Brea, CA

    Product Perfect

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    Services - Product Perfect

    Software development

    Web design

    Website development

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    3 years ago

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    Shawn L.

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    RossTech Solutions

    RossTech Solutions

    (15 reviews)

    I'll be honest -- handing over my MacBook to a complete stranger at my front door had me nervous at…read morefirst. But the entire experience ended up being beyond smooth and professional. I put down a 50% deposit, they ordered the part, picked up my laptop when the part arrived, repaired it fast, and even delivered it back to me at work that same day. Super convenient, great communication, and my MacBook works perfectly again. Highly recommend!

    Let's start with the positives, which is how quick Earl is at responding to requests. But that's…read moreabout the only nice thing I can say here because I have very strong suspicions that I was almost taken advantage of when I saw the cost estimate. I was quoted an estimated $540.66 to upgrade my laptop's RAM and SSD. While I am fully aware that computer part prices have skyrocketed because of AI, charging $179 for a stick of 16GB DDR4 RAM and $176.66 for a 512GB SSD is pretty extreme. The only thing that is reasonable is the labor fees since a Micro Center store would charge about the same for a RAM upgrade and changing out an SSD. However, the cost estimate costing more than what my device costs seems predatory. I would have just bought a new computer for $540. I took my device to another shop called Wizfix Computers to get another quote, and the owner of WizFix said that $540 for the same upgrades is a gross overcharge. I was only charged $345 at WizFix ($225 for the same parts plus tax, $120 for labor). And as a bonus, the OS was upgraded to Windows 11. Device has been running well after the upgrades. I would have been overcharged nearly $200 if I chose Ross Tech. Trying to take advantage of someone like this to make extra money is very unethical and bad business.

    Product Perfect - softwaredevelopment - Updated October 2026

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