Great company to deal with. They stand by their products and craftsmanship. Kevin was honest and straightforward. I very much appreciate the customer service and quickness. read more

this company is not only late with everything they ship they are also horrible people to their employee. With multiple lawsuits from wrongful termination, Harassment, to medical I would stay far away from Hellwig products. Not to mention all the parts they sell aren't even made in house that bars might but not the hardware you need to install. read more

Excellent prodcuts, stellar service! Their tech, Kevin, is the man! Super chill, knowledgeable, and helpful dude. He's walked me thru the install of multiple Helwig parts over the phone in the past, and has always gone above and beyond to provide the best customer service possible. With care and attention to detail lile that, how can one "not" be a lifetime customer of Helwig? Wish more companies had their standards, they're a dying breed! read more

I ordered a Hellwig Sway Bar from an Auto parts dealer on Amazon. It was sold as "used" for a great price. Once it arrived I found it was missing some parts! I called Hellwig and spoke to Kevin and explained my Amazon purchase. I totally expected to pay for the missing parts, but Kevin covered me and two days later I received the parts I needed. Customer service doesn't get any better than at Hellwig Products. This is the second time I've phoned Hellwig and Megan always gets me the assistance I need. If my Dodge Ram 3500 needs something else that Hellwig makes I won't hesitate to purchase a fifth Hellwig product. read more

I requested replacement parts for a rear anti-sway bar kit. I was impressed. We all know that Hellwig Products are top notch, but now I can say with certainty that their customer service is as well. Especially if you're fortunate enough to work with Maria. She listened to my situation, provided professional feedback and provided me with my replacement parts promptly. She also made some pretty good recommendations on suspension issues I was currently experiencing and currently, still evaluating. It's nice to get quality products; but quality customer service is a very important fringe. Randy. read more

Had to buy a small part to replace on that fell off my sway bar. The total was $15 for the parts. Got charged $45. $30 for shipping. I sent email to complain and they said that where they were located shipping was higher. Total BS, package was under 1 lb. They are a rip off company. read more

I had purchased helper springs on may 6th after numerous calls and snotty responses they finally shipped my springs and should be here on July 27th. All the phone calls the only answer I got was they make to order.... so my question is does it take two months to make helper springs???? If I knew they would have taken this long I would have easily picked another company that takes pride in their work. read more

Let me just start by saying I continue to be impressed by Hellwig. Let's start in the beginning. I had purchased some overload springs and had them delivered to my house. For whatever reason....and not because those overload springs weren't of the highest quality...I decided that airbags would work better for me. I came down to Hellwig...I am fortunate to have them in my home town....and they switched out those overload springs for airbags no questions asked. I actually think that the airbags were a few dollars more. Well that was over four years ago. Today I noticed that someone had removed the nut from the bracket holding the airbags in place. I was real close so I stopped by to have them take a look. Next thing I know, one of their guys from the office was under my truck and 10 min after that I have all new bolts and everything was checked. They would not take a payment for their service. I want to thank Hellwig for again exceeding my expectations and would certainly look to them first for any of my truck needs. read more

Hellwig Products Co - Auto Parts & Supplies Near Me - Visalia, California

Amazing customer service!!! I have to say it's the best customer service I've received (regardless of the industry) in quite some time. Thanks again, Ben!!! I really appreciate all your help!! read more

Why in the world is Hellwig Products in the bar/restaurant section? Great products for vehicles but unless you eat metal I would avoid this.

I am VERY impressed with this company. We purchased airbags through this company and we have had a few issues with the bags not staying filled. I contacted customer service to see what we could do, and they sent me new airbags without any hesitation. We did receive the new airbags and installed them, but unfortunately, we had issues with the new airbags received as well. I emailed Kevin Parriera who helped us before and again without any hesitation, they sent new airbags and now, they are finally working as designed. Thank you for truly showing what customer service is all about. read more

I am truly disappointed in the quality control of the rear sway bar purchased for a Ford Excursion particularly after reading favorable reviews of this manufacturers products. Obviously, the reviewers product was carefully vetted by Hellwig Products before being provided for the review which was not the case in this first and last purchase of mine. Apparently, sales volumes is paramount over maintaining strict quality standards. The hardware received not only lacked needed components, but contained defectively machined components, and the wrong components, specifically, carriage bolts. Both female end link threads were defective and thus resulting in the male end links not being able to thread into the female end link. It was obvious that the machining was incomplete and poorly done. There were no nuts to attach the frame bolts to the end links. However, that was not much of an issue as the frame bolts provided were a 5/16" diameter 5" carriage bolt. Yes a carriage bolt. Hellwig Products never answered the question asked as to how this seemingly undersized carriage bolt could be utilized, specifically tightened to torque specifications. These carriage bolts would have worked fine if I the installation involved attaching a piece of dimensional lumber to the vehicle frame. I am still waiting for the new parts to arrive which took a second email to remind Hellwig Products that I had a defective product sitting on my shop floor. Do your research on other manufacturers before considering this product. read more