DO NOT DO BUSINESS WITH…read more Tldr: They charged me 150 dollars to trash my property and make it worse. I am a disabled veteran who brought in simple head cleaning job on a vcr tv combo. After not hearing back from them for a week, I called them asking when they would get around to it (was told it was assigned to a tech but not gotten to yet) I could tell by their response they had to get onto tech to get to it. Then they called me the following Monday saying it was done. When I brought it home it was trashed, filled with dirt and the head was super dirty. Picture and audio were x10 worse. Came back in asking what they were willing to do to make it right, and they just kept saying bring it back. I dont trust them with my property again. They charged me 150 dollars to trash my property and make it worse. Take your business elsewhere.

To start off my review, I want to say this was my first time in the store and at first I was…read moreimpressed. As an Audio video guy myself, the store was large and had a good selection. But as for my experience trying to get my speaker repaired here, I definitely can NOT recommend anything gets repaired here. I dropped off my speaker on 9/30 and was told it would be 3-5 days to get a diagnosis and quote. This was the only time I received communication from them. After this, I waited until 10/8 (8 days) to call the store and was told the quoted repair and diagnosis. I was not given an estimated date of completion. I waited until 10/20 to call again and was not given any other update other than it would be done "soon" On 10/30 (a month after I dropped off) I went to the store to ask for an update in person. I was told a part was being ordered and to wait another week. After a week, I called the store again just to be told again they were still waiting on the part... On 11/7 I emailed the support email on their website to request some kind of details or an estimate for completion. Never received an answer. On 11/17 I finally went into the store and requested my speaker back unrepaired so I could deal with it elsewhere. Throughout this process, the front desk was always friendly, and they were polite when I requested my speaker back, so no complaints there. However, I am appalled by the lack of communication from this business. Except for the initial 3-5 day expectation for a quote, which wasn't actually met, as I had to call after 8 days, I was never kept informed. I recognize that I majored in communications, so maybe my standard for communication is higher than most. Still, despite that, Video Revolution is not a good place to get your tech repaired.

We just bought a home which Kazar had installed the movie theater room technology. We called and…read moreChad came over to assist us in setting it up and getting us up and running. He was very professional, helpful, and answered all our questions. We plan to expand our technology and security system and will go directly to Chad. Highly recommend!

Heard they hire people with criminal backgrounds. ODCR, need to look up their technicians that…read moreenter private residences. Not good for business.

Efficient. Friendly workers. Super clean install. Cant go wrong with these guys…read more Two thumbs up.

Save yourself the time and frustration and use a more reputable company. Jason no showed 4 times,…read moreand I had to contact him each time after scheduling my around him. Maybe he does great work. I wouldn't know. I couldn't get him to show up.

Talked to a sales rep there who said they had the car stereo I needed and set an appointment to…read morehave it installed. When I got to the appointment, my sales rep was not available but neither was the car stereo! Then they tried to sell me a different, higher priced unit without the features I was looking for. This used to be THE place to go, not any more.

I just ordered speakers from Charlie and Mark and the customer service was excellent. I don't live…read morein Tulsa so they had to ship them to me. I ask them if they had what I needed in stock they said yes they had everything I needed and they had it all packed up and a label on the box before I even got around to paying for it. WOW! I paid for it later in the day and they dropped it at ups the same day (yesterday) and it arrived at my house via ups today ( the next day). I only live in the next state over but still amazing. So fast and efficient. Will definitely be ordering from them again in the future.

Just used these folks for our new restaurant. They took the time to make sure that all of our…read morespeakers were placed in hidden and functional areas. They clean up after themselves and also follow up! The sound system sounded awesome, the control system was simple and easy for all of the staff to use as well. The price was fair, and not some crazy astronomical number that some of the other bids we got from other audio companies. The main A/V & network panel they put in was very clean and labeled really well for all of the staff if they needed to power things off and on to get it to work again after a power outage. Love it! But honestly, the follow up was great. Matt and his team set the bar pretty high! Thanks guys!

Cable Cloaking is great company to work with when you need networking or audio/visual solutions…read more They have ran coaxial cables for me. Also they have hung up and calibrated the new television that I purchased. They have always been professional and knowledgeable on whatever project I have gotten them to perform. Their pricing is very reasonable and will always use them for any networking or audio/visual needs I may need.

I found this company online via Home Advisor. I got a quick response from them and they were able…read moreto come out and set up my sound bar pretty quickly. Jeremiah was super friendly, punctual and gave some pretty sage advice on our TV set up. Very fair prices and clear and open communication too! Clearly he knows what he's doing! I'll definitely be using them again!! I highly recommend Tulsa Smart Home Solutions!!

These guys do everything in/around the Tulsa area! We had three TVs ranging from 40 to 80 inches…read morehung indoor and outdoor using a mix of swivel and wall mount setups at our Bixby home (from 1 to 13 year old TVs too). The previous home owner also left us a lot of mounted indoor/outdoor speakers and cameras with equipment in cabinets that we had no idea what to do with, so CSI gave us their honest input to avoid spending unnecessary money. They knew what we needed to activate everything and can also help setup these items too if needed. I was excited to learn they setup a lot of media rooms and pool areas for future sound system/TV use. I highly recommend this company and will be using them again!

They used some brand I had never heard of and I let them. I now regret it. I had to get a speaker…read morereplaced within a year then one of my outdoor speakers went bad. I called and Chris said he would order a new one for the warranty replacement. Since then, I cannot get a return phone call and if my call is answered I get hung up on immediately. I would avoid the off-brand they push and probably never use them again as they do not honor their warranties.