Call Center complaint.
This company was hired for a home installation in Florida. It was very successful. However, they will not cancel my membership due to moving out of country. They never told me upfront that I would be debited every month for a year. Now that I must leave the country to a new home overseas, the online customer service representative states he is a booking agent only, and I must call during the week. I've been trying to cancel HelloTech since June 23. I am a senior citizen and asked for assistance, and he basically never apologized for the inconvenience. BEWARE, THEY AUTOMATICALLY SIGN YOU UP FOR A ONE YEAR MEMBERSHIP! Not for me, I'll take my business elsewhere! read more