Great customer service! They did a free diagnostic of my computer and told me what was wrong and…read morehow much it would cost to repair it before they charged me anything. The service was quick, friendly and professional. They did a great job on my computer at a very reasonable price. I can not recommend this place enough. You will not be disappointed.

Thanks for fixing my 3 computers. 2 had not worked in quite some time and we thought they were junk…read moredue to how they operated and the antivirus and spyware on these computers did nothing to fix the problems. you had them for only a couple of days and now we are up back up and running. You saved us a ton of money since we don't have to purchase new computers for the kids for Christmas. I will continue to use Dothan PC for my maintenance and repairs.

After being completely frustrated with PCMatic, I took my computer to PC Tech. Shawn gave quality…read moreand quick service in solving my computer's issues. His charge was very reasonable. GB Headland

I would have liked to use this local service for my computer, but PC Tech is not a place I'll ever…read moreconsider going to. I called them up today asking if they offered a certain service and the answer I got was barely intelligible. What I heard was something or the other, and I asked if the person could repeat what they said. "We do it all." "So installing RAM--" "We do it all." Said something else. "Could you say that one more time? I couldn't understand--" I was hung up on. Don't give them your business, that people-facing staff member didn't seem to give a flying f about prospective customers. I called up Dothan PC afterwards, still incredulous at being hung up on, and received a call back within 10mins. I shakily explained what I needed, had some questions back and forth, and then they told me to stop by the shop and drop off the computer to assess it later this week. Was that so hard, PC Tech? Learn from your competitors!

Love this place. They built my computer back in 2007 and are the only ones I let work on it…read more Amazing service, Terry is super friendly and always willing to get to work on my issues immediately. You can't find a better computer store in the wiregrass area!

I dont even really know how to rate this place…read more I took my computer in for repair. Neil explained to me that my system was old and I would come out better buyin a new computer. I told him that I couldnt afford a new computer, and he told me how he could sell me one for $100. I asked how much it would be to repair my old one...he said $80. Kept my extra $20 and went for the repairs. During the time he had my computer, the shop has located a little further down in College Park in a Wayfields shopping plaza. Within the first week of having the computer, I realzied that it the MS Office package wasnt working, I took it back to him and he had it up and running in less than 20 minutes. He was professional, and the computer does work....so what more could I have asked for? Oh yeah...he did request his payment in ca$h, but gave me a receipt and a warranty for 90 days on the repair.

Neil has a true passion for his craft. He provides educated answers and puts the customer first…read more He is responsive and gets the job done for a reasonable fee. For me, he took an old desktop, removed the Windows bloat-ware, and installed Linux Mint. The desktop hums beautifully with zero latency. Awesome.

Avoid This Business - Sold Me a Used Product Key and Offered an Illegal Solution Instead of a…read moreRefund (Stopped responding) I went to BlueWire Cyber & Collectibles in Daleville Friday the 25th at about 5:30 and bought a physical copy of South Park: The Stick of Truth (PC edition) for $14.99. The packaging looked fine, and it even had a Steam product key inside. When I got home, I put the disc in my PC, and when running the launcher and agreeing to the terms of service, it launched Steam asking for the code. I put the code that came in the case into Steam but when I hit enter, it said the code had already been activated by another account and was invalid. Basically, they sold me a used or previously activated game. I reached out to the store immediately (about 45 minutes after I bought the game) with screenshots showing the error, my receipt, the game case, and proof that the key wouldn't work. Instead of offering any assistance, the owner suggested I use a key generator or code finder to "maybe" get a working code. Not only is that shady and illegal, but it's completely unacceptable coming from a business that claims to sell legitimate products. I explained multiple times that I didn't feel comfortable using an illegal workaround and that I bought the game in good faith, expecting a valid key. I told him I still had the physical disc and receipt, and just wanted either a working, valid copy or a refund. I also recorded a screen capture of all the steps but he either didn't understand that the game was used before and not able be used again or he didn't care cause he got his money. He replied once or twice with dismissive answers, then completely ignored me from Friday through Monday. I followed up again Monday afternoon and was told they were closed Sunday and Monday, even though I had messaged Friday and received no reply then either. Finally, they told me I could bring the game back by Wednesday for a trade, but I made it clear that I did not want to trade it for something else. I wanted a refund for a product they misrepresented and sold in unusable condition. They claimed they weren't scamming me because I could just use a key generator, but if you sell a product that doesn't work, tell the customer to go find an illegal fix, and then refuse a refund that's exactly what it is. I did everything right as a customer: I kept the receipt, reported the issue immediately, provided full evidence, and was polite and patient. In return, I got silence, deflection, and shady advice. After being ignored again Monday, I decided to just call Chase to report the charge and was credited the money back. I do not want to go back in and fight with this guy about it. Do not trust this place. They sell used keys, dodge responsibility, and when caught, offer sketchy fixes instead of just making it right. Spend your money somewhere that actually respects their customers. I should have known that something like this would happen. The experience inside the store was just plain uncomfortable. The couple running the place followed me around the entire time like they thought I was going to steal something. I couldn't browse in peace without one of them hovering nearby or constantly talking to me. It felt super awkward and invasive. I just wanted to look around without being watched and interrupted the whole time. It gave off a really weird vibe and made the entire visit even worse.

From the owner: Video Games,Computer repair,read more