Better think twice before hiring this company!!!…read more We haven't heard back from anybody about our refund! I called our banking facility this morning and deposit notices are processed as they are received. As of now, there is still no refund!! Let's recap how we got to this point..... 8/14/18 met with John Goodyear with Goodyear Audio 8/15/18 agreed to quote to get our surveillance system working properly and gave debit card for down payment of $1,500.00 and a date of 9/5/18 was set for work to be done 9/5/18 was a no show and no phone call 9/11/18 no contact with Goodyear Audio about missed date of 9/5/18 until we called and was told we were not on the books so agreed for another date to show up 9/20/18 was the new date for work to be done and still a no show 9/21/18 we called to cancel job and requested a refund 9/24/18 Jessica called for needed info due to not finding where we made a down payment 9/25/18 Jessica found where we made payment and said refund was processed. Should receive refund in 7-10 business days which my calculation would put it to 10/9/18 10/10/18 here we are today and still no refund and nothing but excuses. The problem does not lie on our end with our banking facility. 10/12/18 filed complaint with Better Business Bureau 10/16/18 I spoke to BBB who told me they just spoke to John Goodyear & he's now saying 7-14 days for refund. Instead of keeping your word to do the job, all we got was more lip service and when 3 agreed dates were missed, then wanted to reschedule yet a 4th time of which at that time we expressed how we had lost faith in Goodyear Audio and requested a refund. We're tired of excuses and would like to be promptly refunded. We gave a down payment in good faith that the work would be done but our money was taken and we were conveniently forgotten! So much for good faith. Do your job, stop with the excuses and get us our refund!

Better Business Bureau Alert:…read more BBB files indicate this business has a pattern of complaints concerning: Customer Service issues, Delayed Delivery issues, Product issues, Service issues and Refund issues. Complainants the business is paid upfront. Following the initial payment, product delivery/installation is delayed and calls and texts to the business are ignored. Once they are finally able to reach the business to re-schedule, the technician does not show up. This results in further delays with customers sometimes waiting months for completion of their contract. Additionally, complainants state they experience problems with equipment not working properly. After failed attempts by the company to address product and service issues, customers request a refund which is promised but not received in a timely manner. Better Business Bureau sent a letter to the company on March 15, 2019 asking Goodyear Custom Audio to address the underlying issues for these pattern of complaints. On March 22, 2019, BBB received email communication from the business owner stating he would like to come in to meet with BBB the following week. To date, BBB has not heard back from him.

Quick response and great service. Used them to hang TVs about 6 years ago. They were good then…read moreand still are. I like that the gentleman was very respectful of space and cleaned up afterwards.

This was my first time using Thumbtack so I was unsure about what quality of work to expect. Reign…read moreprovided a quick quote which was not the cheapest or most expensive. They were very clear about what the quote included and what additional options cost. Michael was flexible and accommodated a last minute schedule change. I contracted Reign to install a swivel bracket above the fireplace, drop a power line from the attic and run HDMI cables to the Comcast box. Michael and Gene did a great job and I was very satisfied with their work. Will hire them again for other projects.

From start to finish these guys were pros! They responded quickly and sent Rory out to look over…read morethe job, his experience in the work, inside AND outside of my house, made my experience great. He asked and answered questions and I was treated with respect for entire job (unlike how some contracters treat women). I never felt buffaloed into getting more than I needed done. Marcus, the crew boss, really knew his his stuff and made everything look easy. A big thank you to Jose, Nathan, andthe other guys who did amazing lawn, mortaring, plumbing, and carpentry work. McCormickWerks, LLC is the real deal and the whole package. I can't praise them enough

Great Communicator! Great ideas! Family owned and trustworthy. Would work with this company again…read moreand have already recommended to my neighbors!

Christopher and the team at Bossy HD were hired to do the installation of a/v equipment in our…read morehome. They arranged for a walkthrough of the project, were very clear in communicating their recommendations and, importantly, taking into consideration my opinion and needs as their client. They provided clear recommendations that I believe only come as a result of having successfully completed many challenging install projects. We are thrilled with the results. If you just want someone to hang a television, call someone else. If you're looking for someone who will come in and evaluate your WiFi needs, audio systems, screens, etc. these are the people in Austin to call. For the amount of work we had done, the pricing was outstanding. You get what you pay for, and the value is extraordinary. This is about creating the optimal viewing experience while making the most of what your home - no matter what kind - has to offer. Not only did they provide a solution that I would not have envisioned, they literally hid every single wire, including removing thirty years of accumulated and unnecessary wiring on the outside of the house we purchased. They made a couple of small errors along the way, but as with any home project, those are almost always correctable. I give Bossy HD the 5th star for working to make sure that those small mistakes were fixed, and fixed to my satisfaction. This is a company from which you can expect very much, and therefore as a customer I think you can ask of them very much. They clearly enjoy their work, and care about the quality of their products and their reputation.

They clearly have the skill to do the job right, although I went with another vendor I was…read moreimpressed with Bossy HD's knowledge and capability.