First time getting a Brazilian wax done and it was a horrible experience. When I booked the appointment, I opted to have sugaring done, since sugaring is recommended for sensitive skin. The esthetician started off using the sugar and the first pull at the top of my pubic area was EXTREMELY painful and left me close to tears. Thankfully, she asked if I wanted to switch to wax and I agreed. It was still a bit painful but nowhere near as bad as the sugar. Fast forward to the end of the appointment, I paid the balance due (they require a deposit at booking) and gave a generous 50% tip then left. The whole rest of the day, the area that had been sugared was hurting quite a bit but since this was my very first time getting waxed, I didn't think too much of it until I got home several hours later and took a gander in the mirror to see if I could figure out why that one spot was still quite tender. Now I understand that you may have little pin drops of blood from the hair being ripped out from the root, but what I had seen was straight up torn skin! Even my husband's first reaction was "WHAT IN THE HELL HAPPENED???" 24 hours later, I was still in pain so I messaged HS to speak with someone and the manager of the WS location responded with a message explaining that because I'm taking a thyroid medication, it can cause skin sensitivity and varies for each person. When I filled out the forms online, prior to my appointment, I did list the medications I'm currently taking but at no point before my appointment (from when I booked the appointment 11 days ahead of time to the day of my appointment) did anyone ever reach out and mention the issue with thyroid medication and skin sensitivity and perhaps suggest that I NOT get a waxing done. Only after I contacted by the manager was I told that I should not do any more waxing in the future. I was told to put Neosporin on my skin and to let it heal as well as the esthetician would be spoken to. Overall a very disappointing experience that left me slightly mentally and definitely physically traumatized.
TLDR: My first waxing session ever, left me with torn skin because nobody informed me that one of my medications increases skin sensitivity read more