My review is kinda split, let me explain why.
The building/salon is a large space, with lots of individual suites inside. They are all numbered, which makes it easy to locate the one you need. The building is locked at 6pm, so if you have an appointment after hours, you have to have a code to get in, or someone has to come let you in.
It says that you can "check in" online and be sent a code or a staff member will come retrieve you, which I did, but did not receive a code. I was notified that my staff member was notified of my arrival and would be with me shortly. So I suggest making an appointment before 6pm to prevent any confusion/wait.
I easily found the suite (2012), which just as an FYI: if the door is closed, it is locked, and they are with a client.
Amouriona was my aesthetician and there is one other person that works with her, but as it is a single suite that can only manage 1 client at a time, they have alternate schedules. She was very nice and did not make me feel uncomfortable at all. She asked about allergies, etc before placing any products afterward, and provided advice on aftercare. I have been getting routine waxes for a couple of years now, but I will say that this was less painful than my usual experiences, which is appreciated! Overall, it was a good experience other than the confusion at the beginning with the building being locked and I would go again. read more