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Hello Smiles Pediatric Dentistry

4.9 (130 reviews)
Closed 8:30 am - 5:00 pm

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I'm not exactly sure if it's been one or two years since my son, who has Autism Spectrum Disorder, started seeing Dr. Kim. As my son got older and stronger, dental visits became increasingly difficult, and he would not allow anyone to check his teeth. I searched Yelp for a new pediatric dentist and am so thankful we found Dr. Kim. Dr. Kim is incredibly patient, which means so much to our family. In addition, Damaris, the dental assistant, is absolutely amazing and so patient with my son. Every time we come in for a routine visit, my son is paired with Damaris, and I truly appreciate that the office recognizes and respects that he has a preferred person. My son allows Damaris to do more than any other dental assistant we've encountered, which speaks volumes about her care and understanding. This is a dental office where I genuinely feel comfortable bringing my child, knowing he is receiving the best possible dental care.

Play area
Alex R.

Excellent, timely service! On the day of my son's appointment, he decided it was the perfect time to show all of his challenging behaviors. Fortunately, every staff member gave us grace and demonstrated incredible patience. Despite the circumstances, they were still able to see him and complete his routine check-up. I'm so thankful we found this pediatric dentistry -- they are absolutely wonderful!

My son felt so comfortable with them.
Aja C.

Everyone in the office was really lovely. They were super nice to my family--down-to-earth style. It was my toddler's first time there, and it all went very smoothly. We will be back. :)

Monica Noel G.

One year later, my daughter is now 3.5 years old & just as I suspected - she had a great appointment and was very comfortable with the staff + Dr. Kim cleaning/looking at her teeth! She had no hesitation this time. This office has made her enjoy coming to the dentist :)

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6 months ago

Place is clean and staffs are friendly. Very thorough and easy. Kids didnt make a fuss.

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Excellent dentist, I took both my sons for a cleaning and they were very gentle and professional. This would be my kids dentist from now on.

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Page 1 of 4

Ask the Community - Hello Smiles Pediatric Dentistry

Review Highlights - Hello Smiles Pediatric Dentistry

Kim customizes the appointments to best suit our LO's temperament & keep him happy during his appointment.

Mentioned in 71 reviews

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Antioch Brentwood Pediatric Dentistry

Antioch Brentwood Pediatric Dentistry

2.8(23 reviews)
3.3 mi

In my hour waiting in the lobby, as my daughter got her teeth worked on I witnessed every patient…read morethat came out had severely worse conditions than when they went in. I mean, my daughter just threw in a permanent tooth two months ago and they say that had a cavity. When I asked for proof, they said that DentistDentist felt it and it was sticky. I asked for pictures or x-rays and they took a picture is at that point, I decided to look at the reviews. When I asked the dentist why her reviews were so low she said we don't work a restaurant around here. I'm a business owner. I have 295 five star reviews and I know you can't make everybody happy but if you do right by people and get quality service Are honest and have integrity. Your business willthrive. I'm getting a second opinion and if I was you I would skip the place. I barely stepped in the door and have a $1100 dollar out of pocket plan for my eight year old.

This place is very unprofessional. They are not accommodating to people that work during the day…read more Every time you schedule an appointment, it is like 2 to 3 months out. They do not let you go in with your child. They make the kids feel super uncomfortable. Almost everyone in our office is rude on the phone except for a Capri. They are not willing to give up records to other dentists, and they won't even give me my kids records. Super unprofessional super rude. Just not a good environment to have you or your kids involved with!!

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Antioch Brentwood Pediatric Dentistry
Antioch Brentwood Pediatric Dentistry
Antioch Brentwood Pediatric Dentistry

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Shelby J Smith, DDS, MS

Shelby J Smith, DDS, MS

3.7(26 reviews)
3.4 mi

I was referred to Dr. Shelby by a case manager for my 7y/o son on the autism spectrum. It was his…read moredental first appointment ever. From scheduling, to the moment I walked in I felt welcomed. Dr. Shelby had us come to her office for a quick consultation prior to starting services. Parents with children on the spectrum, (particularly on the higher needs end) know how anxiety inducing these appointments can be. I was a giant ball of unhopeful nerves. Praying my son would not be judged, or become too difficult to be helped. A staff member came in to assist/keep an eye on him for the duration of the consultation. My son jumping into this woman's arms at one point, and yet she showed no irritation, and reassured me as I apologized repeatedly. Maybe it was written on my face, maybe she is a part time mind reader, but Dr. Shelby sat me down in that office, looked me in the eye and assured me everything was okay, and my child would not be judged there. Embarrassingly enough, I broke down in tears. It was like a weight had been lifted off my shoulders, and I was actually seen. Although my child did not tolerate the check up well, as I expected, the Dr. was still able to get X-rays, and did so as efficiently as possible! I received so much reassurance, advice, tips and tricks to help. I truly appreciate Dr. Shelby and her team for the excellent service, care and compassion we received. Would recommend!

I would strongly advise against trusting this office with your child's care. After six years of…read morebeing loyal patients, we were dropped from the practice simply because I asked for appointments after 2:30 PM -- even though their own posted hours are 9 AM to 5 PM. I was simply a mother, who hadn't had a job in over a year, asking for a small accommodation so I wouldn't have to miss work or pull my child out of school. Instead of compassion, the front desk clerk refused to even let me speak to the dentist -- someone we had trusted for years. I was so upset by how dismissive they were that I ended up in tears. One simple request turned into being completely disregarded, and it feels like something was said behind the scenes that wasn't true, because we were ignored and immediately dropped. When I respectfully mentioned I would leave an honest review about my experience, I received a letter dropping my daughter from care. They claimed it's their "policy" not to schedule young children later in the day, yet refused to show me any proof -- no signed document, no written policy, nothing. They also falsely claimed multiple attempts to contact me, but there was only one voicemail left. I returned the call and never received any follow-up. Six years of loyalty, perfect attendance, and a strong relationship thrown away over one basic scheduling request. This office does not prioritize patient relationships, communication, or professionalism. They will not advocate for you -- they will simply cut ties. If you want to be treated with basic respect and compassion, this is not the place for your family.

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Shelby J Smith, DDS, MS
Shelby J Smith, DDS, MS
Shelby J Smith, DDS, MS

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Tim Huang, DDS - Tim Huang DDS

Tim Huang, DDS

5.0(2 reviews)
4.1 mi

Best dental office ever! They are very patient with kids and very caring! Their office is so clean…read moreand well organized. The staff and Drs are great people! 10 out of 10!!!

I am VERY picky about pediatric dentists. We have had two other pediatric dentists one in Tampa,…read moreFL and another in Foster City, CA and both were amazing. So, Dr. Huang had big shoes to fill. My first visit was to check out the office and I got to meet Dr. Huang. once I met him all my fears about a new dentist was put to rest. He was incredibly competant and his number one concern is the comfort and safety of the children. You can see the passion that Dr. Huang and his staff have for children. My daughter was beaming after her appointment with Dr. Huang and his assistant. His dentist assistant was THE best dental assistant we have ever had. She was so warm, comforting and happy with my daughter, you could see that she LOVED children and working with them was her calling. Then Dr. Huang came in and was also very friendly with my daughter and made her feel very comfortable. Dr. Huong definately knows his denstistry. My daughter got to watch a movie (ask to turn up the volume if you cant hear it), while she got her teeth cleened and then she got to pick out a prize and got a balloon and new toothbrush and toothpaste, floss etc. She was beaming and skipping out of the parking lot. This dentist/office is every kids and parents dream come true!!!

Antioch Brentwood Pediatric Dentistry

Antioch Brentwood Pediatric Dentistry

2.3(18 reviews)
4.5 mi

(1 Star) From the…read morevery beginning, this doctor's office has not been willing to work with our family -- and by family, I mean both parents and grandparents. When a grandparent brings a child to an appointment, even with full permission from the parents, they are treated as though they are not part of the child's support system. That approach feels dismissive and unwelcoming. We were also disappointed to learn that there is no hygienist on staff, and that cleanings are performed by a dental assistant. This was not clearly communicated to us upfront. In addition, the office does not seem to welcome questions or open discussion. As a family, we are simply trying to advocate for our child, who is on the spectrum and needs extra patience and support. We asked for assistance with documentation that could help our insurance provide additional coverage for the extra care required, but the office was unwilling to help in any way. We are doing our best to support our child's needs, and we did not feel supported in return. If you value family involvement, open communication, and a practice with a hygienist on staff, I would recommend looking elsewhere.

From the beginning, I often got an odd vibe from the staff, but the turning point was when my…read moredaughter waited 45 minutes past her scheduled appointment with no communication. I completely understand emergencies happen, but families deserve to be informed. After I kindly mentioned that we would likely switch offices in the future, the behavior toward us noticeably changed and the front office staff became very rude. For my son's appointment, I politely asked if they could communicate when running behind since I had a sitter booked. Instead, when they called to confirm, I was told flatly that "sometimes we run late" and that they don't communicate delays. When I asked to reschedule closer to when he would actually be seen, I was transferred to the office manager. While she was condescending, I later saw that other reviewers had similar experiences, so this seems to be a pattern. When I requested the doctor's email to explain why we were leaving, I was told, "we don't give out personal emails." That was never what I asked for. This showed me again how poor the communication is. Beyond the staff issues, I also have serious concerns about the treatment plans. We were referred here for one issue, but both my children were suddenly found to have 6-7 additional issues that our family dentist had never seen. When I followed up with our regular dentist afterward, they confirmed there were no such problems. This raises serious questions about whether unnecessary treatments are being recommended. Unfortunately, this office feels more like a "chop shop" than a place that values patient care. I left my call with them in tears after the way we were treated, and I would never put my children in this situation again. I truly wish I could have kept this feedback between myself and the doctor, but I believe families deserve to know. Everyone's time and trust should be respected, and sadly, that has not been our experience here.

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Antioch Brentwood Pediatric Dentistry

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Hello Smiles Pediatric Dentistry - pediatric_dentists - Updated May 2026

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