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    Heller Howard J MD

    5.0 (2 reviews)

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    7 years ago

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    Sara Mucowski, MD

    Sara Mucowski, MD

    2.3(3 reviews)
    0.7 miEast Dallas

    A Cold, Dismissive, and Emotionally Draining Experience. Please Read Before Booking!!!…read moreI went to see Dr. Sara Mucowski after discovering my AMH was low. I was looking for clarity, support, and a full picture of my fertility health including egg freezing and the possibility of conceiving naturally. I did every test she recommended and came in prepared to make informed decisions about my future. Unfortunately, what I experienced at her clinic was cold, impersonal, and deeply upsetting. From the beginning, Dr. Mucowski made zero effort to get to know me as a person or understand what I envisioned for my future family, something I find particularly troubling given her specialty. While I respect a fact-based approach, fertility is an area where bedside manner is critical. Instead, she came across as emotionally detached, condescending, and uninterested in helping me make thoughtful, informed choices. She delivered a large amount of complex medical information very quickly, without checking in to see if I was following or emotionally absorbing it. When I asked clarifying questions, she often interrupted me mid-sentence or said that she had "already answered that" as if I should instantly absorb and understand complicated medical data she spent years studying, all while I was still trying to process the emotional weight of my situation. When I asked her why my AMH levels might be declining so quickly, her only response was, "i don't know it's the cards you've been dealt." That really was the extent of her explanation. No curiosity, no exploration of potential causes. Later, I saw a different specialist who actually took the time to explain real, evidence-based possibilities, such as environmental factors or autoimmune disorders, and even referred me to another doctor to investigate further. That's the kind of thoughtful, complete care I had hoped to receive from Dr. Mucowski but never did. She presented egg freezing as my only option and painted my future as dark and hopeless. When I asked about my chances of conceiving naturally, she said, "I don't know, you haven't been trying," even though she had more than enough data from my full fertility workup to provide an informed response. She offered no other statistics, no context, and no real options. Just doom and fear. To make matters worse, the experience with her staff was just as troubling. The woman who drew my blood ignored me completely for several minutes while sitting on her phone, never greeted me, and just stared at me when I was brought in. Then she asked if I was married. When I told her that my husband passed away a few years ago, she responded by saying she "felt sorry for me because of the dating world." That comment was incredibly rude, insensitive, and completely uncalled for. In the end, I left this clinic feeling worse than when I arrived... discouraged, unsupported, and like I was just a number in a very impersonal system. Thankfully, I sought out a second opinion. That other doctor treated me like a human being, took time to explain actual reasons behind low AMH, gave me personalized statistics, and even discussed medications that could help if I try to conceive naturally. He told me that some women live with low AMH for years before it fully declines, and that there are options beyond freezing eggs. He gave me facts, hope, and a well-rounded view, everything Dr. Mucowski failed to do. If you're looking for compassionate, thoughtful fertility care that supports your emotional and physical journey, I urge you to look elsewhere. In my experience, Dr. Mucowski and her staff failed in every way that matters.

    In our consultations, she was extremely negative...Pointing out my age and how "old" I was and…read morehighlighting how slim of a chance we had. I felt pressured into a tube removal procedure and when I asked questions she was short and condescending. When my test results came back my numbers were really good and she would just point out the negative. Also, she said I was a carrier for Tay-Sachs when I switched Doctors is when I realized how bad my experience was with Dr M. My new doctor, Dr. Pinto, was happy and positive. He looked at the results to my tests and did not see evidence of Tay-Sachs. The contrast of my experience with this new doctor really showed me that this scary time didn't have to be so bleak and, well, scary. I honestly am so thankful to get out from Dr. M's care when I look back it was such a dark time. Btw, I'm a happy "old" mother of Twins. And the ivf experience however hard and scary it is in itself was actually pleasant with Dr. Pinto.

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    Endocrine Associates of Dallas - 07/19/24

    Endocrine Associates of Dallas

    2.5(46 reviews)
    6.7 miNortheast Dallas

    I had such a great experience with Heidy, the medical assistant. She was incredibly kind and…read morewelcoming from the moment I arrived. She made sure I felt completely comfortable. Her patience, professionalism, and genuine care really stood out. It's rare to meet someone who makes you feel truly heard and supported, and Heidy did exactly that. I'm very grateful for her help and the positive experience she provided.

    I have been going here for about 8 years. Loved Sarah Ott, Dr. Shea's Nurse practitioner. When she…read moreleft things were never the same. I received a text message to ask me how my last appointment was. I complained because it wasn't very good. It was with Dr. Sheas Nurse practitioner Jennifer. My wife was with me and experienced the unprofessional manor of the appointment. So because I complained they deleted my patient portal and sent me a letter stating they would no longer see me. They just didn't even look into the problem, they just dumped me. As of now they will not give me the results of my bloodwork I had done, they will not respond to the pharmacies request because Jennifer wrote the prescription wrong, so I can't get my medication. I am just amazed at the unprofessional manor in which this was handled. I don't have my medication because of them. That's a big problem. It's sad I have to take this to the next level because I have been a loyal patient for years despite all the problems with wait time and staff.

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    Endocrine Associates of Dallas
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    Thyroid Endocrinology and Diabetes - cover

    Thyroid Endocrinology and Diabetes

    1.3(4 reviews)
    3.1 miOak Cliff

    Now that I am dropped from their practice I am not afraid to speak my truth. I hope people read…read morethis message. I am a nice person but enough is enough and there comes a time you must speak the truth. I came to this doctor in 2015 when I was diagnosed with high prolactin by my PCP. I was later diagnosed with a pituitary tumor via MRI, for that I am thankful for this doctor. However... At first I thought the office was nice and professional but as time went on I noticed something very off-putting. The office staff almost never answer their phone, and when you leave a message they sometimes do not reply back. It is hard to get a hold of anybody on any day at any time. I take a medication that can damage heart valves and when I was first put on the drug I experienced afib-like heart palpitations. I called the office and left a message for the doctor about the reaction. They called me back and suggested I was having anxiety. If you do some studying on the drug you will find it can cause heart valve problems and not just at small doses. I felt very dismissed. I continued to see them and there were instances where I felt they listened to my concerns, but the times I felt they didn't sadly outweighed it. In 2018 I was told I had low aldosterone by my PCP and was referred back to this practice and they suggested I may have had a pheocromocytoma and ran a test. When the test results came back no one called me to explain or suggest any further plan to find out why I was experiencing high blood pressure and tachycardia. Nothing. They did not even do any adrenal testing which looking at my previous blood tests done by my PCP should have been done to rule out adrenal insufficiency. When I finally called them to ask about what we could do next I felt like I was totally dismissed. No further plan to help me find what was wrong. It is crazy that I was having clinical signs of something seriously wrong and was not even asked to come back for additional testing. I was sent on my merry way. If you are looking to feel crazy, if you are looking to feel lost and bewildered by test results, if you are looking to be told every symptom is anxiety...good luck. Because that is what I have felt here. And for that I am grieved. I wanted to like this doctor. But I am afraid things just didn't work out.

    Mansfield, TX location has TERRIBLE office staff who never returns phone calls. After I left…read moreseveral bad reviews, and even left one on their site, they FINALLY call first thing Monday morning-- note that this is AFTER three weeks of trying to contact them to set up an appointment. I've been out of meds and refills. I was finally able to get my meds through my OBGYN, but still need to get checked out. Do NOT go here!

    Heller Howard J MD - endocrinologists - Updated May 2026

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