I called to make an appointment for myself. I asked the receptionist if there was a way where I…read morecould send my referral through a secure email. I explained that my primary care physician does not have access to send faxes. She cut me off and said "well, you'll just need to wait" I explained again my PCP does not have fax access. And once again she told me to "well you'll just have to wait it out" I asked if there was someone else who I could speak to and she said she was the only one in office, she called herself the Lead MA. Again I asked, as the lead MA if she could help me and she said no. I called back again to get her name, Eunice. Very disrespectful and lack of professionalism. Now I wondering how many patients had this office lost due to this behaviour. She needs to be removed immediately from her position. New staff renovation is very much needed for this office. I tried leaving this review on their google website but it seems they deleted it

I had a rheumatology appointment on January 21, 2026, at 3:30 p.m. The front desk staff and intake…read morewere kind, but once Dr. Banerjee arrived around 4:10 p.m., the experience turned negative. She asked me why I was there, I told her it was for a follow up on the labs she ordered in our initial meeting but that a lot had happened since we last met. I updated her on new diagnoses from Mayo Clinic, including fibromyalgia. She claimed EDS patients "cannot" have fibromyalgia and dismissed Mayo's assessment. She said Mayo Clinic doctors were not God. She insulted the Mayo doctor (EDS expert at EDS clinic), saying they were "probably not a doctor, just a nurse or someone's wife" and "knew nothing.". She told me she wouldn't see me again and that I had "nothing." She also stated that she would tell my PCP to never run ANA labs on me again. When I told her I don't understand why she was aggressive she said I was aggressive; I simply stated my medical history and offered to show her clinical notes with diagnosis with rationale and how I met the diagnosis criteria but she refused to look at them. I was out of the office by 4:17. No patient deserves this treatment. Others need to know this behavior is unacceptable. Complaints were made.

Let me start with Johanna. I have not personally met this angel, but that is what she is. She was…read moreextremely helpful during the scheduling process and took care of all the insurance nuisance. She made my appointment and explained some things about the office and what they required for the appointment. It was a month away, and she wanted me to get answers sooner. Johanna called me several times, amounting to once a week, about cancelations and open appointments. Unfortunately for me, being sick doesn't fit into any of our schedules. I was sent to this clinic for a diagnosis due to some questionable labs I had. We still do not have any answers, but Dr.Robert Jenkins was very friendly and thorough. He appears to be a happy man with a constant smile unless he hears or sees something of concern. He is hesitant to make a diagnosis without a complete picture. I appreciate everything he said. He was very professional and showed sincere concern. I did not get the receptionist's name, but she was a pleasant black woman with a warm and inviting smile. She made me feel at ease in this nerve-wracking situation. Linda was the medical assistant that took my vitals and showed me to a room. She was helpful and professional. She had a bubbly personality. Theresa was another assistant who checked on me periodically. She was quiet, but informative when needed. She wasn't unfriendly, just not talkative. She answered questions with ease, and a smile. I needed labs and x-rays after my exam. Carlos was the phlebotomist who drew my blood. He was a liar! He told me the needle stick would come at the count of three, and he barely made it past one. It didn't matter, one or three I had a needle in my arm and didn't feel a thing!! Not only was Carlos a great phlebotomist, but he was funny and charming. The last interaction I had was with Chelsea, the x-ray technician. I felt like I was with an old friend. She was warm, kind, and funny, but not in a keep you rolling on the floor kind of way, but in an easy, "I just know what to say kind of way". The funny that keeps you smiling, even if you aren't laughing. Although I was dreading this visit, the team at Rheumatology Associates made me comfortable and eased my worries. If ever you need a Rheumatologist I can recommend Dr. Jenkins and his team.

Excellent staff friendly and professional. They have a…read more one-stop shop with lab on site, including X-rays, which is very convenient. The doctor was somewhat abrupt and dismissive but still very professional and thorough. They have clean, bright offices and exam rooms and get you in on time and not so you can sit in a stark exam room waiting for the doctor to show up, the doctor actually sees you on time.

I'm so glad to see Dr. Cheatum is practicing rheumatology. He is the very best. I went to him for…read more40 years and he is the gold standard. He really cares about people and practicing medicine to help them. He has a good heart. He is an amazing diagnostician. He knows medicine. If you can, you would not go wrong making him your doctor.

Dr. Cheatum was once an Army officer, and it shows in the way he runs his practice. He has spoiled…read moreme for other doctors, because his staff seldom makes a mistake or runs late. Simply, he is the best rheumatologist in Texas, and people come from all over the Southwest to see him. Moreover, he is the reason I am still walking and working 20 years after I was in so much pain I thought I needed to take a disability. People don't like finding out they have rheumatoid arthritis and they sometimes project that on to the doctor. Cheatum treats patients as if they are adults, not children. It would be easy for a new and vulnerable patient to mistake his efficiency and directness for a lack of compassion, but it would be wrong. Only someone called to the profession would work the number of hours he does, and take the time to help them beat a really unbeatable illness. Twenty years later, I wouldn't see anyone else.

Dr. Dao is my third Rheumatologist since I moved to Dallas. Her wait for new patients is long but…read morewell worth it. She is the first Doc that I have had ask questions beyond "What is your medical history?" It is so amazing to have a Doc that looks at the big picture and not just a small piece. Thank you to the caring team at UT!!

Dr Dao & her staff Leilani Law have treated my R/A since 2013 with expertise care. So good that my…read moresymptoms have gone from severe to very mild currently with little to no medication for the last 3 years. Amazing!

Excellent care and customer service skills. The doctor definitely wants to help patients in the…read morebest way. They want their patients to have the best quality of life possible.

Amazing care and professional service. From the first visit they were always kind and positive.read more

UPDATE! So this office is doing illegal billing everyone! I…read morewas seen by Dr. Tate who then billed my insurance as though I was seen by someone else. Then, when billing for my lab work, they billed under the Dr. I saw. Surprise, surprise. That doctor wasn't covered under my insurance. Guess how much my lap work cost? Roughly 600. Yep and they're not doing anything about it and I'm stuck with the bill.

I sadly express my extreme disappoint with Dr. Stern. Having been a long term patient I was very…read morepatient while he relocated his practice. His response to abandon communication, abruptly cancel my appointment and withhold life sustaining treatment until he gets back from vacation is unacceptable. I have put up with his incompetent front desk and their inability to schedule appointments in a timely manner. No other physician's office treats me this way. He cancels my appointment then blames me. I still have not heard a response and do not expect that he has the courage to address this failure. Where is your compassion, Dr. Stern? Dr. Mark Hupert

Doctor Richard Stern has been looking after my health for almost 10 years now. He is a caring,…read moresmart, understanding and extremely professional doctor who always has his patients' interest at heart. Doctor Stern has helped me through difficult times; his medical advice has always been the best and has proved to be very efficient long term. In addition to being extremely professional, Dr Stern is very approachable, he is dedicated and genuinely cares. I am glad to have him as my doctor and would never consider changing as I think he is truly the best.

I visited Rheumatology Associates on Walnut Hill Lane Suite 800, earlier this year, for my back…read morepain. I saw Dr. Lakanpal, and let him know that I had a fall a couple years ago, and I wanted to have x-rays to find out if perhaps I had damaged my back in the fall. Dr. Lakanpal orderd over $500 worth of tests including bloodwork, tests for Lupus, x-rays, and urine analysis. I was told by his staff that these tests were just "standard" and that my bill wouldn't be more than $150 or so. When I was billed almost $500, I was completely blindsided. After all the testing, he told that me I was completely normal and that nothing was wrong with my back except maybe some inflammation. He prescribed me a $5.00 prescription for an anti inflammatory to help ease the pain which he said was a "standard prescription" and then sent me on my way. Once I received his diagnosis, I questioned why it took $500 worth of tests, to prescribe a fairly benign and "standard" treatment? Here's my complaint with this doctor and this office: I feel that Dr. Lakanpal at Rheumatology Associates ordered a lot of unnecessary tests that had nothing to do with what I originally stated was my concern. I usually have really high regard for doctors, but in this case, it was clear to me that he was just out to make money by racking up a lot of tests that ended up telling me nothing about what was causing my back pain. I ended up going to a different doctor for a second opinion, and that doctor diagnosed me with sacrolitis and ordered physical therapy which has improved my condition dramatically. I haven't had to take any of th e anti inflammatory meds that Lakanpal prescribed. Bottom line: I don't feel that Rheumatology Associates is ethical at all. I feel their doctors just order tests for the sake of making money. If you are not smart about it, ask a lot of questions and turn down some of their services and tests, you might end up incurring medical bills that are over the top. I complained a number of times--even wrote multiple ceritifed letters to their management to refute the bill, and they never responded. Nobody ever called me back. Rheumatology Associates gives the medical profession a bad name. You would be better off going to a doctor who actually conducts their business with integrity and isn't just treating you as a cash cow.

Dr Morcom has made such a significant difference to my health. I initially went to him for a skin…read moreissue I was experiencing. However, after doing the initial consult, I realized how much I needed his help. I was also experiencing constant bouts of bronchitis, pneumonia and ended up catching the flu as well. I spent three years dealing with almost perpetual respiratory illnesses. Dr. Morcom did a series of blood and saliva tests and diagnosed what supplements I needed. After several months, I stopped getting these illnesses. Now two years later I can say that I haven't gotten bronchitis since I started taking the suggested supplements. The depth of Dr. Morcom's knowledge, his patience in explaining the diagnosis and his calming demeanor make him among the best health care providers I've worked with. I continue to be a loyal customer (over the phone) even though I moved to another state. Luckily, Dr. Morcom has a very efficient online pharmacy that I can access to keep up to date on my supplements. I recommend David Morcom very enthusiastically and encourage anyone with a chronic ailment to get a consultation.

Integrative Wellness continues to be informative throughout my care and treatment. I have not had…read moreany negative responses to the supplements. I am slowly but surely feeling a difference in my well-being. I am working towards discontinuing prescription meds that are giving more side effects than results. I'm hoping detoxification and balance will restore homeostasis so that my body can take care of itself. I appreciate Dr. Habeeb's patience and understanding. Thanks a Bunch, Faith