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    Scott Zashin, MD

    4.3 (13 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

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    8 months ago

    Difficult office staff, wouldn't it be nice if you had a health concern if people were helpful and pleasant

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    Review Highlights - Scott Zashin, MD

    On our first visit Dr Zashin listened intently to a long list of my symptoms and ran extensive testing.

    Mentioned in 7 reviews

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    Pooja Banerjee MD

    Pooja Banerjee MD

    1.0(9 reviews)
    0.1 miLake Highlands

    I had a rheumatology appointment on January 21, 2026, at 3:30 p.m. The front desk staff and intake…read morewere kind, but once Dr. Banerjee arrived around 4:10 p.m., the experience turned negative. She asked me why I was there, I told her it was for a follow up on the labs she ordered in our initial meeting but that a lot had happened since we last met. I updated her on new diagnoses from Mayo Clinic, including fibromyalgia. She claimed EDS patients "cannot" have fibromyalgia and dismissed Mayo's assessment. She said Mayo Clinic doctors were not God. She insulted the Mayo doctor (EDS expert at EDS clinic), saying they were "probably not a doctor, just a nurse or someone's wife" and "knew nothing.". She told me she wouldn't see me again and that I had "nothing." She also stated that she would tell my PCP to never run ANA labs on me again. When I told her I don't understand why she was aggressive she said I was aggressive; I simply stated my medical history and offered to show her clinical notes with diagnosis with rationale and how I met the diagnosis criteria but she refused to look at them. I was out of the office by 4:17. No patient deserves this treatment. Others need to know this behavior is unacceptable. Complaints were made.

    9/14/2021 - Took 3 weeks to get an apt scheduled then once scheduled was another 3 weeks to be…read moreseen, 1 week after making my actual apt I was called and asked my vaccine status to find out Dr Banerjee is only seeing vaccinated people at this time. Do not waste your time having your labs sent over, following up with the staff and making an apt if you are not vaccinated. Total waste of time.

    Richard L Stern, MD - North Texas Center for Rheumatology - Dallas Office 12740 Hillcrest Rd. Dallas, TX

    Richard L Stern, MD - North Texas Center for Rheumatology

    4.0(9 reviews)
    3.2 miNorth Dallas

    I sadly express my extreme disappoint with Dr. Stern. Having been a long term patient I was very…read morepatient while he relocated his practice. His response to abandon communication, abruptly cancel my appointment and withhold life sustaining treatment until he gets back from vacation is unacceptable. I have put up with his incompetent front desk and their inability to schedule appointments in a timely manner. No other physician's office treats me this way. He cancels my appointment then blames me. I still have not heard a response and do not expect that he has the courage to address this failure. Where is your compassion, Dr. Stern? Dr. Mark Hupert

    TL;DR: Dr. Stern is amazing and honestly I'm somewhat sad that I no longer have to go back to the…read moreGrapevine office. He gives you details related to your medical condition in English, not in medical jargon. You get notes, that you can READ!!! So you can reference them later. You get printouts that are related to your condition(s). If you need a referral somewhere else, he'll make suggestions to the best of his ability. Dr. Stern will also not treat a condition unless it's necessary, he's not trying to take every last dollar from your wallet. ------- I was diagnosed with an Autoimmune disease on 10/31/18 by my dermatologist. She said that every single one of her patients LOVE and recommended Dr. Stern so I scheduled the first available appointment with him which was on 1/31, and did my best to wait patiently. Ms. Janet Maffei was the Physician's Assistant that spent the first visit with me. She spent what felt like an hour with me and didn't rush me, bless her heart she listened to everything I had to say and took notes. She made recommendations for Dr. Stern, which would be followed up on the second appointment. I meet Dr. Stern briefly at the end of the appointment before I went to have my labs done and he let me know that once the labs were done we would be able to proceed from there. Both he and Ms. Maffei recommended a certain website to assist me with bursitis I have in both knees and hips, back pain, and exercises for my shoulder pain as well. Understandably they couldn't recommend anything for the pain because they didn't want to mask any underlying issues or I could have been fishing for narcotics. They did recommend what I could take OTC and/or hot/cold packs. He also worked with another Doctor of mine to get one of my prescriptions (I think after my first appointment they communicated) increased to help the pain, and it helped a bunch. I waited for another 3 weeks (Dr. Stern's a busy guy!) and I was told this in advance! I did have my labs available to me online on the patient portal but I didn't really understand any of it. When I went in I meet up with him and he went in and described everything, in very great detail that was simple for me to understand. He even wrote notes down for me, and they were easy to read! Luckily for me, I didn't have said autoimmune disease and he said that while he was here for me if I needed him... well, I didn't need to keep paying the higher costs since I didn't have those issues. I asked him about the pain in my shoulder, because I'd waited essentially 5 months for treatment thinking it was the autoimmune disease, and he referred me to a local (extraordinary) shoulder specialist Dr. Howard. He told me he could give me a steroid injection, but that honestly he'd prefer that I see someone that could actually help me rather than just giving me a bandaid. Dr. Stern is a specialist and while I am happy that I won't be needing his services, I will say that I'll miss having him as a Doctor. If I could pick him as a Primary Care Provider I would totally do it, but to those of us who need him... They luck out by having a doc that actually cares about his patients. Someone that's not gonna take every penny you have because they can.

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    Richard L. Stern, M.D.

    Rheumatology Associates

    Rheumatology Associates

    1.0(1 review)
    0.3 miLake Highlands

    I visited Rheumatology Associates on Walnut Hill Lane Suite 800, earlier this year, for my back…read morepain. I saw Dr. Lakanpal, and let him know that I had a fall a couple years ago, and I wanted to have x-rays to find out if perhaps I had damaged my back in the fall. Dr. Lakanpal orderd over $500 worth of tests including bloodwork, tests for Lupus, x-rays, and urine analysis. I was told by his staff that these tests were just "standard" and that my bill wouldn't be more than $150 or so. When I was billed almost $500, I was completely blindsided. After all the testing, he told that me I was completely normal and that nothing was wrong with my back except maybe some inflammation. He prescribed me a $5.00 prescription for an anti inflammatory to help ease the pain which he said was a "standard prescription" and then sent me on my way. Once I received his diagnosis, I questioned why it took $500 worth of tests, to prescribe a fairly benign and "standard" treatment? Here's my complaint with this doctor and this office: I feel that Dr. Lakanpal at Rheumatology Associates ordered a lot of unnecessary tests that had nothing to do with what I originally stated was my concern. I usually have really high regard for doctors, but in this case, it was clear to me that he was just out to make money by racking up a lot of tests that ended up telling me nothing about what was causing my back pain. I ended up going to a different doctor for a second opinion, and that doctor diagnosed me with sacrolitis and ordered physical therapy which has improved my condition dramatically. I haven't had to take any of th e anti inflammatory meds that Lakanpal prescribed. Bottom line: I don't feel that Rheumatology Associates is ethical at all. I feel their doctors just order tests for the sake of making money. If you are not smart about it, ask a lot of questions and turn down some of their services and tests, you might end up incurring medical bills that are over the top. I complained a number of times--even wrote multiple ceritifed letters to their management to refute the bill, and they never responded. Nobody ever called me back. Rheumatology Associates gives the medical profession a bad name. You would be better off going to a doctor who actually conducts their business with integrity and isn't just treating you as a cash cow.

    Scott Zashin, MD - rhematologists - Updated May 2026

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