After 66 years Swank's is closing for good on Feb 15th 2019. Everything is 70% off. Stop in and say…read moregoodbye to Rick Swank.

From the owner: all jewelry services in Amesread more

Owen Jewelry was amazing to work with!! They were very helpful in the whole process. We changed our…read moreminds a few times and they were very accommodating for us. We will absolutely be back to get more work done with them

If you like personal attention from a family type setting this is your place. No hurry. No…read morepressure. Lots of options because they actually can craft your jewelry in house.

I went to Ames Silversmithing for my watch clasp, my issue was solved in 10 minutes. I recommend if…read moreyou're looking for good service. Thank you guys!

This used to be a good place to purchase jewelry, but those days are gone!! If I could give them a…read moreminus 10, I would not hesitate to do so as a result of my last transaction with Kyle. I took in a necklace that they had made for me years ago to request that they take my stones and put them in a ring instead. I found a rind I liked, left my stones with them, and received a call stating that I needed to bring in 1/2 of the purchase price in order to have the ring made. They had not told me that previously. I went to the store and gave them 1/2 as they had requested. Kyle was there, and I let him know that I had purchased many pieces of jewelry from them over the years and never had been asked for money down. Further, I told him that I found it offensive to have that happen this time. Kyle immediately raised his voice and said "Well, let's just cancel the sale then!"! He further stated that they want the deposit for security in case I did not pick up the ring. I said "Well, you have my stones". I tried to explain that I just was sharing my feelings about how this request and how it was different than any other time I made a purchase. I wasn't refusing to give them the deposit. They already had that in hand. He again reiterated, louder this time, that we should just cancel the sale then. A female then intervened and tried to smooth things over, because I was horrified at how I was being treated and as this continued I began to cry (which I don't easily do). She initially convinced me to continue with the sale, and I left the store. But I was so upset with the way I was treated that I went back in, told her that no one had ever treated me that way, let her know that I never wanted to deal with Kyle again, and asked for my stones and my deposit back. She gave me both and I left, incredulous that I had been so disrespected. Later that day Kyle called me and told me that he had checked their records, knew that I had purchased many things from them in the past and was never asked to pay a deposit, and offered me the ring at 1/3 off, I told him I would have to think about it. I called them back a few days later and told them that I would take the ring. I picked up the ring in early October along with an appraisal, and I did not deal with Kyle. I had the old appraisal from the necklace and compared them and noticed that part of the appraisal was missing, but was reluctant to return to the store because I did not believe I would be treated with respect if I complained about this. Also, I was unhappy with how the larger stone was set in the ring. So I waited a long time while deciding what I should do to remedy this situation and to leave this review. I believe that Kyle needs to take a comprehensive course on customer relations!!! So I took the ring and the appraisal to Gilger Designs down the street from Ames Silversmithing. They reset the larger stone for me and gave me a new appraisal that was complete. They treated me with respect, ,and I cannot praise their work and customer service enough, especially after my bad experience with Kyle. I will NEVER go back to Ames Silversmithing!! Lyn Wilson

Christie was great, did work on a necklace and two bracelets while we chatted and I (alternately)…read morelooked at all sort of cool stuff in her Welch Ave. store in Ames. My favorite thing was a sign in the back that stated simply: "Sit long. Talk much." Cheers!

Was in a massive bind to get my wife's necklace from our wedding put back together again. Sure…read moreenough, Cathy saved my life (and for cheap). Thank you so much!

I am fairly new to the area and needed to get my mother's wedding ring buffed and cleaned. I took…read moreit into another jewelers in the city and was told by a sales associate 2 small diamonds were loose and would take 5 days to get completed along with a large charge. I didn't want to take that long so I looked at other jewelry stores in the area and found Roth. Took it to them and was treated great with the in store jeweler completing it while I waited. Roth will have my business from here forward. I was very pleased.

I had a string of vintage pearls that I didn't know if they were real or fake. Lost as to what to…read moredo (they needed restored either way) I called Kays. They said a test to do this would be $200, bla bla bla. They then suggested that yes it was crazy, maybe try Roth Jewelers. When I called Roth I got someone who was helpful and knew what they were talking about, they said bring it in we'll tell you. The pearls were fake, but we ended up taking numerous vintage rings to them for resizing/fixing and they have been nothing but perfect every time. Resizing is generally about $55, they'll clean rings for free and give you an assessment for free (if its real, what stone is what). We had a wedding ring from the 1950s that was so worn the band looked uneven. They had to cut the band and redo that part, but the price was reasonable and the work flawless. I really believe they are the best jewelers in the area.

I can't stress this enough, NEVER EVER EVER go here for anything!!! I don't care if it's a shotgun…read morewedding ring or a watch battery, do not give your money to this place with horrible, demeaning, accusatory customer service and products that break over and over despite their "repairs" and promises of lifetime value. If you bought a car, you'd want a Lemon Disclosure, if you're buying jewelry, consider this your disclosure & go anywhere else.

From the owner: LR Jewelers is one of the most trusted names in jewelry in the Cedar Falls region. We are a…read morewell-established jewelry store that has grown with our community from a small store to a multiple brand jewelry retailer. We are a family owned and operated business that has served generations of families as their trusted jeweler for brilliant diamonds, beautiful fine jewelry, elegant watches, treasured gifts, custom made styles and expert jewelry repairs. LR Jewelers is committed to make every customer "feel at home" with our personalized service and our classic to cutting edge jewelry designs. Owner Larry Rasmussen has been in the business over 45 years, and is a second generation jeweler. Along with being an experienced jeweler, Larry is a Certified Master Watchmaker, Goldsmith, GIA Certified Diamond Appraiser, and is a past President of the Iowa Jewelers Association. Our years of experience and services have built a legacy of integrity and trust with our customers. At LR Jewelers our mission has always been a tradition of trust, high ethical standards, knowledge of our jewelry products and services, fair pricing and value to our customers.

Love Bill's Jewelry! They are great to work with and every time I shop there they always want you…read moreto be happy with your choice. Love that they are not high pressure sales either. There is something to be said about small town hospitality. Highly recommend Bill's Jewelry be your 1st stop if you are looking for beautiful jewelry!

I was in this store just one time in 2022. There were three employees there at the time. One lady…read morewas young and seemed clueless. One women seemed nice at first, but then started arguing with me and belittling me, when I raised questions. The jeweler on duty was asked to come consult with us by the woman employee three separate times, but refused, staying off in a corner. I Finally walked up to the jeweler myself and asked him, if we could ask him a few questions about the ring he had done some work on. He said he couldn't take the time because he had to go pick up his daughter at school. Ask yourself if you would like this if it happened to you. Should employees argue with customers? The repair was expensive. The jeweler could've given us a few minutes of his time.

We had 3 older watches that all needed batteries and possibly repairs, we wanted to give them to…read moreour Grandson. 2 were given new batteries and which was done fast and we were so pleased and our Grandson was wowed by the watches. The 3rd watch had a broken link band, plus the inter-workings needed repaired, it was out of our budget range, so my husband told them to throw it on the bone pile. Today my husband got a nice call saying the watch we left behind and did not repair, WAS repaired and keeping good time! When my husband arrived today to pick up the 3rd watch and he was so pleased to see it looking like new; PLUS they took out a link to fit our Grandson's wrist and had repaired the linked band that was originally broken to boot! What a great surprise and now we will be surprising our Grandson with the watch! We were only charged the cost of the new battery! Thank you so much!

charleme helped us with a special request on very short notice. after my fathers death she added…read morehis ring to an existing necklace. it turned out beautiful

if I could rate this store a negative star I would!!!…read more avoid this place like the plague! The store manager Jeff should not be the store manager. He clearly doesn't know what he's doing as a manager and that's obvious when you speak to the employees that work for him at this location! The employees and manager are lazy and they have absolutely no interest in helping you at all. common sense is not very common amongst this group of individuals!!! if you're a driver and have any sort of deliver...good luck with this train wreck of a store! Being a store manager requires you to know what's been ordered and what's being delivered! The fact you have no idea what you ordered clearly shows an example of extremely poor leadership. Jeff is rude and extremely unprofessional. what do you expect from a Walmart though? no one should be surprised the kind of people Walmart employs! Target seems like a much better choice!

What has Happened to our Walmart Superstore????? It Started with the Grocery Dept. hosting Gangs of…read moreMexican Employees just standing around and texting on their cell phones CONSTANTLY!!! Now the Whole Store is loaded with Gangs of Employees of all Races standing or walking together in groups of 4, 5 , and 6 like their on a never ending High School lunch hour just visiting and doing ABSOLUTELY NOTHING!!!! How can this be allowed?? Are there No managers there anymore??? Or do they just not care? Its so Blatant, especially worse in the evening, that its like walking on the moon in a Twilight Zone Episode. How can they make a profit with a whole Store Loaded with these High School Age Losers????? The older ADULT employees are still working, but the High School employees do ABSOLUTELY NOTHING!!!