1. Helix Water District

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La Mesa, CA

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Helix Water District

1.8 (32 reviews)
Closed • 8:30 am - 5:00 pm

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4 years ago

Fix your damned website. I haven't been able to login in months. Get it together already

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SDG&E - Pacific Beach Mar 18, 2025

SDG&E

(255 reviews)

Lincoln Park

You probably won't see too many 5 star ratings, when it comes to SDG&E, but I stand FIRMLY, behind…read morethis one, I'm about to give. Some people might not appreciate where I'm coming from and some, might even resent, what I'm gonna say and that's fine. I get it. I don't blame anyone who does resent me or my reason, for their 5 star review. The type of service they gave me, in my time of need, made a huge difference in my life-whether anyone believes people deserve breaks or not. SDG&E helped me with my payments, this past year, under strict guidelines. I followed them and am NOW, almost out from under that dark cloud and I couldn't be more grateful to them for that. I'm sorry, to the people who get upset, when they think they are paying for someone else's FREE RIDE. The ride wasn't completely free, but it was manageable. I was able to have a balance, that wasn't a Goliath, but would still keep me paying, but ON TIME. I appreciate how they heard me out and then helped me out, in the most human way. I was completely amazed by it and will remain eternally grateful. Thank you, SDG&E!!

I cannot say more about how less I think of SDG&E. Example:…read moredelivery fee for solar customers. I cannot understand why this is not under federal investigation. Your company sucks. Your pricing sucks. Now will take 3 days to figure out why there's an outage when it's 102° out. Really? If your upper management wasn't so fat that they could get to their computers to read this review....

Otay Water District - Otay Water District vehicles

Otay Water District

(8 reviews)

These guys suck. They told me they sent out multiple…read moreletters starting in March of 26 about having my backflow tested. I had no idea. I called them for a seperate issue about my bill in May and I was told I had to get the meter tested. On that call I asked where they were sending the notices and they told me to the vacant shop. I receive all of my bills at home, I am alost never at that shop and I do not check the mail because nothing gets sent there. My backflow guy wasn't getting back to me (he just had surgery) so I was having trouble scheduling the test. At this point I was only aware of the test for about 2-3 weeks. They didn't care when I asked for more time. They then charged me (on top of the $60 for sending a notice to the wrong address) $100 to hand deliver a letter to a vacant building. I was upset and asked them to turn my water off, out of spite (for sure) they went out to my property late Friday after I asked them to wait until my backflow guy got back to me Monday morning. They are rude, the departments don't checlk with one another and they are spiteful. If you live in their distct, good luck They suck!

very poor administration and customer service,we have been in our house for more than 35 years and…read morealways paid our bill,they just shut off our water without enough or proper notice,they should hung a notice by our door or by the garage,we are elderlies and don't read emails always whats wrong with them sending us a a letter with a pink envelope telling us we haven't paid our bill?our debit card was hacked and had to change the acct no.our bill was automatically paid every month,what are those office workers doing?no courtesy at all just cut off services.i would like the ceo to read this review and see how dissatisfied we are with your services.is it because we don't have any other company to buy water from even if you are very expensive and poor service ?

Helix Water District - utilities - Updated October 2026

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