My husband tested positive for Flu A. Five days later my symptoms came on HARD. I was miserable and…read moresince I have a significant heart condition I wanted to get tested right away to be able to get the Tamiflu like he did. I tested negative that Friday I was there. She said she can't prescribe it without a positive result. I understood. She said that I could do a send out test that was more accurate and that I would get a text the next day with the result (even confirmed results would be available on the weekend). She also told me that if I wanted to take an at home test, she (Megan) would call in a script for it if I sent a picture. So, no text on Saturday. On Sunday I did get a home test and it was positive. I called to ask about how to get the script and after an hour and a half, I had to call back and was told that they don't do that and that Megan shouldn't have offered that. So .... now I can't even go in and take another test because I would be outside the 48-hour window to start Tamiflu. Infuriating to say the LEAST. Will NOT be going back here. One hand doesn't know what the other is doing and Megan made an offer to me that she knew couldn't be honored. Now just hoping I don't end up in the ER.

From the owner: Since 2018, the Springfield Urgent Care team has been providing immediate care to the Southeastern…read moreMichigan area, addressing non-life-threatening illnesses or injury in a comfortable, caring and compassionate medical environment. Our licensed providers work under the guidance of our Chief Medical Officer to quickly and accurately access and address illness, injury and other health concerns. Springfield Urgent Care White Lake is located just south of M-59, between Elizabeth Lake and Teggerdine Roads. Open seven days a week from 9 a.m until 9 p.m., the Springfield Urgent Care White Lake team is proud to serve the residents of Waterford, White Lake, Commerce Township, West Bloomfield, Walled Lake and other surrounding areas.

Every single time I use Quest in Clarkston, MI, the billing is incorrectly submitted, and I have to…read morespend literally hours speaking with Quest Billing and my insurance company. It is absolutely unacceptable for Quest to make errors, and the patient pays the price, in all ways. I've spent literally hours trying to correct THEIR errors. I will never return. Very disappointing and frustrating!

Making an appt was easy, checking in was easy, we got in 5 min early than our appt time, and the…read morelab tech, Jessica, was fabulous. My 12yr son was pretty nervous about his first blood draw but she made it so much easier for him. For being something that no one likes to do, they made it about as pleasant as possible.