I've been a patient of Dr. William R. Catron, since early Sept. 2015. So far $400 paid, 3 visits,…read moreonly xrays done, but charged for a complete dental work-up. I have went to them with my face looking just like this, in severe pain with 10 abscesses. They advised me that there is no use in giving me antibiotics, because the infection is not gonna go away. They have no sympathy that you're hurting and told me to take Tylenol and Motrin, together every 6 hours for the pain. REALLY?! Are they trying to over-dose me, or shut my liver down, or BOTH! Have they been watching all the WARNINGS from the FDA?! Trust me, if you like to waste money on nothing and to be billed for procedures that have not been done, this is the perfect place, but if you're hurting and need immediate dental attention, you WILL NOT get it here!

Dr Catron and his team are in my opinion the best there is. I have always been a nervous person and…read morehis team really makes you feel comfortable and right at home. I originally went to him a year ago and was too nervous to have the procedure done. Trust me that was my fault not his. But his office did call and check on me anyhow. I was at his office with my mom one day this past month and Sherry (nicest lady ever) recognized me. She called me that next day to see if I ever got the tooth removed. Which of course I didn't and Dr Catron had her bring me in for a free 20 minute consult. They were so nice and yesterday was my appointment to get the tooth out. I was scared but honestly I don't know what I was scared about. He is the absolute best dentist ever. He was kind, he made me laugh, he really cared about how I was doing. He would stop every few minutes just to give me time to breathe if I needed it. I will never see another dentist as long as Dr Catron is still practicing. I sincerely thank them for everything they have done and if anyone who is reading this is considering this office for their dental work, you need not look any further cause you have found the dentist you need. In my opinion there is NO BETTER dentist than Dr Catron and his team.

I was a patient of Dr. Mcloney quite a few years ago. I had dentures made and now I need implants…read more I just hope he can help with this.

Dr. McLoney and Fisher are great -- in the last few months I've had a root canal and some crown…read morework done, and their staff is always in an optimistic mood, have attitudes, and are always quick to get me in if I have a problem. The last time I had a dental emergency, it took them less than 90 minutes to get me in -- that was from the time that I called in the morning to say, "I need to be seen," to them calling me up and asking if I can get to their office. Great staff, great dentists, and it's covered through my insurance. What more could I love?

This office failed my mother in ways I'll never forget. About two months ago, I called Dr. Pierce's…read moreoffice every day for almost ten days because she had stopped eating, drinking, and getting out of bed. No one called back until nearly two weeks later -- and when they finally did, it was a nurse practitioner who had never seen my mother and told me it was her fault because "she has to want to do this." Almost a week later, Dr. Pierce finally saw her in person and prescribed steroids to help her appetite -- exactly what I'd been asking for two weeks earlier. That delay may have cost her the chance at any further treatment. Before that delay, she had already completed her second chemo infusion, and we were on our way to her third when she got scan results showing no signs of cancer in her lungs. She was happy, relieved, ready to keep fighting. But when we went down for that third infusion, we were told there wasn't one -- because someone in the office decided she "didn't want to continue treatment." No one asked her. No one asked me. They just didn't schedule it. Now keep in mind when they give us the appointment date and time it was at 1:30 and I specifically asked is this is for infusion right?because all of her other infusion appointments have been for 8:00 in the morning And she said yes absolutely have you ever been with a cancer patient that have been told that their scan was clear and they go down for the next trip treatment They find out it's not scheduled and because of her health and the delay it was almost another 4 weeks before she receive this treatment If you're keeping track that's 2 different answers This wasn't miscommunication. It was negligence, plain and simple. My mother deserved better. The entire time he told us they're dropping the ball they're dropping the ball and yet this happens in his office maybe we should find out who dropped the ball I'm pretty sure this might include St Joseph I think he's a doctor for them But I think the truly saddest part about it all is no one in that office anywhere else in the cancer community told us we could have been receiving palliative care for her symptoms the entire time but we weren't told until we called and asked for hospice and it was his nurse that told us about it And trust me they all know we wanted it because I was always calling to try to find out what I could do for her I can't help but wonder what twelve of my peers would think about this They say that you're never alone in a cancer community well I say me and my mother were all alone And the excuse you put in there on my previous time speaking about the misstepping infusion. about not discussing because I'm not the patient or you don't have to worry about that anymore because she passed Tuesday morning Those 2 acts alone could be considered malpractice/negligence Because if she had received that dose that day and if she had gotten something to help her appetite on the first day instead of almost 3 weeks later And it almost four week delay and chemo because they thought she was done? 8 month delay letting us know we could get palliative care of the entire time who knows how things could work out. And following the line of secession St Joe is the head so they would be included.... The entire time he told us they dropped the ball All this is taking too much time So when they mis scheduling of that third treatment that put it out almost a month I was shocked that they took it so lightly and who knows the outcome if that would have happened on time... The same thing with them help and getting her to eat two weeks earlier... Kind of makes me wonder where else the ball was dropped You imagine The liability if St Joe's included Without those 2 delays who knows how well she could have done

Dr Pierce and his staff are very professional, kind, caring and understanding. I highly recommend…read morethem!!

The best dental office in the state. Always treats us warmly and makes the experience so much…read morebetter for someone with dental anxiety.

All of our family, parents and now teenagers, have been patients for years. Even through everyone's…read moreexperiences through 2020 , all the staff awere all so friendly and uplifting with their smiles showing in their eyes! Thank you and Happy New Year!

Sara Darmadji has been a blessing. If you're looking for a primary care who is compassionate,…read moreknowledgeable, caring, kind and takes time with you- Look. No. Further. Hands down the best decision to switch to her. 5 starts are not enough.

Office is great but if you need help with accessing your patient portal good luck. If there is a…read morelanguage barrier then best of luck with anything because even if you give five pieces of information as evidence of who you are then it's not enough. Also don't call trying to help someone with the patient portal because even if your talking to the patient to help them understand and respond they will be rude and cut you off.

Loved Dr. Powe and the staff but it seems that after she left (along with some other familiar…read morefaces) this place is more like a business venture than a medical facility that is there to help patients. After my last visit (when I waited 45 minutes for the dentist) I switched to another clinic.

On Tuesday, November 19th, I contacted the Winchester location of this dental practice to request…read morean appointment for an extraction due to a severe toothache. I was told the earliest available appointment was Wednesday at 3pm but that they would call if they had a cancellation and could get me in earlier. They called at 8:15 this morning and said they had an opening at 8:30am - but I was already at work in Lexington and would not have been able to get there in time - so I kept my 3pm appointment. I arrived on time and waited in the waiting room for 30 minutes or so before being called back. They took X-rays and I was sent to a room to wait on the dentist. 15 minutes later he came in and told me I needed an extraction but that he did not have time to do it today. I reiterated that that was the only reason for my appointment - and he said that they do and X-ray and consultation on the first visit. I said that (1) nothing of the sort was mentioned when I made the appointment, nor during my follow up call late yesterday to see if they had any time to squeeze me in, or during the call this morning when they called about the cancellation - and (2) that surely they did extractions for toothache emergency on first visits and they confirmed that yes, they often do - but Dr. Drake said he just didn't have the time today. He sent me on my way - with the same severe toothache that I walked in with and for which I'd scheduled an appointment for more than 24 hours before. They showed absolutely zero compassion nor understanding nor did they seem to care even a little bit.

Dr. Ashley Johnson is fabulous, she helps you understand everything and is very caring and doesn't…read morerush you through your appointment, She does everything she can to help you and follows up with you. I love being her patient. I also love her nurse Tammy she's great and very caring and helps you throughout your visit, She also helps you if you call her and she will call you back. Donna at the reception desk also goes above and beyond to help you in anyway she can.

Very impressed with Dr. Cooper. Grew up under the care of Wheeler. Highly recommend. Great nursing…read morestaff. Was in town visiting family and was given an appointment within 24 hours when our son caught a virus.

Went to appointment after filling out paperwork online but did not submit my drivers license…read more Arrived and was told they need to make copy of the front and back of my drivers license. I asked why and was told in case I need a prescription which seemed odd. I told them I didn't feel comfortable with that so lady checked with doctor and was told they would not treat me without taking a copy of the front and back of my drivers license - seemed odd to me so I had to leave. Not sure why they couldn't just look at my license without keeping photos.

I was with my husband when he had his first visit for a consultation and xrays. We both found Dr…read more Brooks to be competent and caring. The staff is extremely nice and friendly, as well as Dr Brooks. We are confident that he will get excellent care.​