Unfortunately, I did not receive the same level of services that others have from A Cleaner Home…read morelocated in Burlington. I have never experienced a cleaning company that I had to chase like this one or where the owner is 100% invisible from beginning to end and never exhibited any appreciation for the business or even once asked me how the cleanings were going after a few cleanings. Owner never asked for feedback. Perhaps it was because my location (Durham) was on the "fringe" of the owner's service area and the inadequate quality of services and customer service she provided me wouldn't impact her business. I DID provide unsolicited feedback to the owner regarding the issues. Below is my experience with A Cleaner Home. Before I hired this company, I was assured by the owner's estimator that quality checks were performed periodically. I used this company for several months and a quality check was never done. Some tasks that were advertised on the company website for a Regularly Schedule Cleaning were not performed, i.e., the hardwood/tile floors were never swept or vacuumed prior to being wet mopped; glass tops were hit and miss, inconsistently cleaned. I was paying for cleaning services that included the company providing cleaning products and cleaning tools. At times, the cleaners asked to use my vacuum cleaner and cleaning products. The owner did not provide the two cleaners who were assigned to clean my home with working, functional equipment/tools, i.e., mop pads are frail and extremely worn and ineffective in use. Cleaners asked to use my vacuum for rugs at times because their vacuum was broken. The cleaners even complained about the condition of their tools. I had to ask the cleaners to NOT rinse out their mop pads in the kitchen sink. They started out using the kitchen sink for this even after the sink had been cleaned and did not re-clean/sanitize afterwards and until I asked them to use the laundry sink instead. One of the cleaners, we will call her Sandy, is a bull in a china closet. Her execution of cleaning is highly questionable. She doesn't receive simple request very well at all. I had to ask Sandy multiple times to stop leaving too much water on the hardwood and tile floors. When I mentioned this about the 3rd time to her, she turned her back to me and walked to another part of the house when I was in mid-sentence. This was extremely disrespectful to me and my house.  My only regret in this instance is that I didn't ask her to leave my house immediately for being so disrespectful.  Sandy's method for cleaning the floors was to remove the top from the spray bottle and "chuck", yes "chuck", the bottle contents across the hardwood floors rather than spray the cleaner on the floor.  The first time I saw her "chuck", she then walked around the same floor, in the liquid, for about 10 minutes before she put her hand on a mop handle. Needless to say, I asked her to not "chuck" the product on the floors. If there was something Sandy thought she needed, rather than ask, she would start opening up cabinets until I was forced to ask her what she needed in order for her to stop going through my cabinets. Due to all of the above, I asked the owner of A Cleaner Home to permanently take my home off the schedule for future cleaning.

Sorry, Teri and the crew get a C grade in my book. This was a one-time cleaning for a vacant house…read moreright around the corner from the office. I inspected the next morning and was not satisfied. I paid for the fridge to be cleaned but upon inspection there was a large mess of chocolate ice cream or pudding still sitting in the fridge. Also there was lots of cat hair still stuck to the outside of the fridge. I did not feel cleaning the windows was even attempted even though I specifically requested that service. To her credit, Teri did come back and remedy these issues. But when I re-inspected after the second cleaning I found that the blinds upstairs were no longer functional and had to be replaced. I cannot recommend this service.

Always timely and efficient! Try to use them in my rental business as much as possible. Excellent…read more'move in and out' cleaning service.

I had such a great experience! Jamie went above and beyond in every way. The floors, bathrooms, and…read morekitchen all look spotless, and she even did the dishes--which she didn't have to do. Everything feels fresh, clean, and so well taken care of. She was professional, thorough, and clearly takes pride in her work. I highly recommend her to anyone looking for excellent, reliable cleaning!

After calling 15 carpet cleaning companies in Raleigh and Wake Forest just to find out they don't…read moreservice where I live (Louisburg NC) I was able to find JM Quality Cleaning to come out to my house and professionally clean my carpet in my 2 bedrooms. Both rooms had food stains and actual food stuck on the carpet (kids fault ). Jamie was able to get all the stains out from both rooms and make them look brand spanking new! Excellent service at an affordable rate!

They did a wonderful job! I needed a couple of units cleaned for my strip mall, and they made them…read morelook amazing! Nicholas and his partner did a wonderful job of making sure to stay until all the work is done. They worked hard 4-5 hr days in 90° weather. I was very impressed! They're extremely professional and very quick to respond. Nicholas was great at working with me and around my schedule. The units needed deep carpet cleaning, bathrooms cleaned, the windows cleaned, and waxing of vinyl flooring. All of it looked fantastic after they were through! I'm very pleased with the cost as well; they didn't break my bank account. I would highly recommend them to anyone and will definitely be using them again for any cleaning jobs I have in future. Do yourself a favor and make sure to hire them!! You won't regret it, promise!!

After living for many years with disgusting stains on my carpet, I am so delighted to report that…read morethey are not only gone but that my carpet looks and feels almost brand new (and its 20 years old!). While I have had it professionally cleaned in the past, it was done incorrectly to address my problems. All About Cleaning came in and determined that Dry Cleaning method would be best for our situation and they quickly set to work and miraculously restored my carpet. They were knowledgeable, experienced, fast, polite, hard working and very affordable. I cannot recommend them more highly!!!

They are reasonably priced, professional, flexible and reliable. They provide a thorough cleaning…read moreand leave the place smelling great. I have used them off and on for several years and will continue to do so. I highly recommend them.

We hired this cleaning service as a one time thing, however they did such a great job the initial…read morecleaning that we retained them on a bi-weekly basis. Our cleaning person , Kirsten is GREAT!!!!! She ALWAYS does a GREAT job and frequently goes above & beyond her normal cleaning duties. If you could clone her this service would have more business than they could handle. Not only is she GREAT but also reliable and consistent. I recommended her to my son & they have retained this service.

They consistently go above and beyond to do great work. Little things like making sure to complete…read moreclean the dishrack and vacuum the shoe closet show that they are dedicated to doing a great job each time. Pricing, scheduling and overall communication are great! Highly recommend!

Emma and her crew(s) are top notch/completely professional cleaners, who always go above & beyond…read more They are incredibly polite and astonishingly efficient. The *only* time we had an issue Emma - personally - handled it very next day & was very apologetic. She/they are also excellent communicators, who reply very fast. Would STRONGLY recommend for any/all your cleaning needs/wants.

These folks are incredible. Ana and Juan Ponce run a tight crew and are incredibly efficient. They…read morecommunication well with me as a customer and are great about scheduling changes when necessary. They have been servicing my home since 2014 with a monthly deep clean that is brilliant. I entrust them with a key to my home and find them and their staff to be conscientious and very thorough. You won't find a better service.

I previously had left them a good review, they did a decent job for a lower price than some of the…read moreother quotes. I liked that originally they had a team of several people come so the process went very quickly each week, that was a big selling point. After the pandemic they never replaced their team so the service wasn't the same as I had signed up for which is understandable given employment issues, but when we moved, they gouged us like you wouldn't believe and did a pretty shoddy job. I had to actually ask them to stop cleaning and leave because it was getting so ridiculous.

Moving out of 2 story home was a huge chore, but the cleaning after all was moved was as simple and…read morepainless for me as a phone call. A&B was recommended and I could not have been more pleased with their dedication and hard work! The 82 year old house/home truly looked brand new! Many thanks to all staff of A&B! Recommend this business with absolutely no hesitation!!

Angela and her team just recently cleaned our brand new huge house before we move in. They were so…read moremeticulous and did an incredible job. We could not be happier with the service that they provided! She even got a years of old grease off the stove!!! We will continue to use them for house cleaning needs and will recommend them to everybody we meet! Thanks Angela!