1. Heidi's Pet Paradise

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Fort Wayne, IN

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Heidi's Pet Paradise

3.2 (13 reviews)
Open • 8:00 am - 5:00 pm

Services - Heidi's Pet Paradise

Pet sitting

Heidi's Pet Paradise Photos

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5 years ago

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9 months ago

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2 years ago

Heidi is an excellent groomer who makes the process easy. Very pleased with the cut and overall grooming experience. Five-star treatment!

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4 years ago

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5 years ago

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5 years ago

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4 years ago

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8 years ago

Helpful 3
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5 years ago

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8 years ago

Heidi was awesome to my cat after a scentsy accident and went above and beyond. Super great place!

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8 years ago

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9 years ago

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9 years ago

Business owner information

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Heidi H.

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Happy Tails

Happy Tails

(33 reviews)

TLDR: They'll do in a pinch…read more The good: twice now I've needed to kennel my dog on very short (day before or day of) notice and they've been able to accommodate him which I greatly appreciate. The meh: The first time when I picked him up he was inexplicably wet. Not "I just had a bath" wet, but more "I ran through a mud puddle" wet. Not a huge deal, but what was that about? The not good: The next time my usual dog sitter flaked on me due to a death in the family and I called them up at noon and booked him for that night. An hour and a half later I get a call that my regular (in home) sitter was available, so I called back to see about cancelling. No they won't give me a credit. Fair enough, I understand if they had to turn someone away because of your reservation why should they have to eat that? But this was one hour, and the net result is that I will only call them until I'm 1000% sure I'm not wasting my money.

This was a really poor exlerience for me and I'm very disappointed at the lack of professionalism…read more They couldn't finish my dog at her original visit, I waited all day to find out that she wasn't going to be finished. So I went back out. I was totally understanding as the groomer had a sick kiddo. It happens. I rescheduled with them on the following Tuesday. They canceled because now the groomer was sick. Which l still was patient about. But today I dropped her off again, I had already paid $125 for this service and they told me I owed another $50 for matting. And to be fair I wouldn't have liked it but if I had killer customer service I'd have paid my $50 no problem. Even though to be honest they should have comped the whole darned thing for the back and forth 8 trips to get her finished! But to charge me again after this inconvenience and wasted time was unacceptable. This is such a bummer because I love supporting local business especially women owned but my experience was so poor I really felt I should speak up. This is really an unacceptable way to treat a customer.

Heidi's Pet Paradise - pet_sitting - Updated October 2026

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