Our experience with Mackenzie at Mendo Sotheby's International Realty was deeply disappointing and…read morerevealed serious ethical failures, conflicts of interest, and a refusal to take accountability. If you are considering working with her, think twice. 1. Recommending a Home Inspector with a Clear Conflict of Interest Mackenzie recommended home inspector Jim Deering without disclosing that Deering's wife worked for the same company as the listing agent. This is a blatant conflict of interest and a serious breach of fiduciary duty. Instead of warning us, she actively guided us toward an inspector who was anything but neutral. 2. A Conflict of Interest, a Grossly Inaccurate Inspection, and a Cover-Up Mackenzie recommended Deering as our home inspector, despite his clear conflict of interest. Deering then conducted a negligent inspection that completely failed to identify at least 12 discrete roof leaks--an issue that multiple professional contractors later confirmed had existed for years. When we informed Mackenzie that we intended to file a claim against Deering for his substandard work, she then collaborated with him behind our backs, improperly forwarding our termite report without our consent and allowing Deering to create an inspection report he had no right to provide. Instead of acting in our best interest as fiduciary duty requires, she chose to align herself with the inspector she recommended rather than the clients she was supposed to represent. 3. When We Asked for Transparency, She and Sotheby's Refused When we requested copies of emails between Mackenzie and Deering--communications that could clarify the extent of their collaboration--Sotheby's flatly refused to provide them. Rather than correcting her mistake and being honest, Mackenzie and her brokerage chose to withhold information from us, even though it directly impacts our insurance claim. Wrongdoing was not in question - Sothebys and Mackenzie openly acknowledged their wrongdoing. Still, they chose to work against us. 4. Instead of Doing the Right Thing, She Chose to Conceal the Facts/Truth Rather than taking responsibility and being forthcoming, Mackenzie--and Mendo Sotheby's--worked harder to cover up their mistakes than to correct them. Where there is smoke, there is fire. The fact that they refuse to release something as simple as emails between her and Deering makes it clear that there is something to hide. 5. Warning to Future Buyers & Sellers If you are thinking about working with Mackenzie, ask yourself: Do you want an agent who looks out for you--or for themselves? Based on our experience, working with her comes with serious risks: * She may recommend service providers without disclosing conflicts of interest. * She collaborated with a home inspector who overlooked major defects in the home. * She has already admitted to violating fiduciary duties. * She and her brokerage may withhold critical information from you, even when their actions harm you. We are filing formal complaints with the California Department of Real Estate (DRE), the National Association of Realtors (NAR), and the California Association of Realtors (CAR) to ensure her handling of our transaction is investigated. A real estate agent should work for you--not against you. We strongly advise against working with Mackenzie if you want an honest, ethical, and transparent real estate experience.

It's so easy to point out the shysters and tell of my bad experiences…read more On a positive note Greg Burke from Mendo/ Sotheby's Realty is one of the good guys. Greg's endless patients along with his expertise allowed me to go through my process of purchasing my retirement income properties. Greg never pushed me and seemed to put my wellbeing first. I found Greg Burke to be honest, hardworking, professional and a great negotiator! I couldn't be happier with the properties that I purchased and how the transactions were handled. Now that it is time for me to size down and sell my personal home Greg is an easy choice for my listing agent. Vicki Norris

I am glad to have this opportunity to endorse Pamela Hudson Real Estate (in Mendocino, CA). Pamela…read more["Pam"] and her office staff have provided exceptional service for our real estate needs for several years now. Most recently, Pam was able to successfully close a complicated escrow for us in a remarkably short period of time, and we are very happy with the result. Pam has extensive experience with all aspects of real estate, and she is very 'well-connected' with escrow/title companies, lending institutions, legal services, local contractors, etc. Pam is very personable, and we greatly appreciate her prompt and professional communications, keeping us up-to-date on the status of everything on a regular basis (yes, even on weekends!). I highly recommend that anyone who is looking for a competent, knowledgeable, experienced, professional (and, yes, good-natured ;-) real estate expert should consider contacting Pam's office. You'll be glad that you did!

Choosing a professional, reliable realtor in Mendocino is actually quite easy. Pamela Hudson Real…read moreEstate is the first and last phone call to make. It was a pleasure to deal with Pamela and her assistant, Trevor Kuchar. Pamela clearly outlines all the business aspects of the transaction. She closely watches every detail. Pamela has a solid knowledge of Mendocino County taxes and regulations. She has an eye for design to appeal to a buyer. Pamela's assistant, Trevor, is capable, knowledgeable and always willing to help. There was no question in our minds whom we would choose to represent us in the sale of our home. Christy and Pete R

Mike and crew are incredible! They took our kitchen down to the studs (and dealt with everything…read morein the walls of a house built in '66) and gave us the kitchen of my dreams. We had a very specific footprint we had to stay within and they made it feel bigger and better than I could have imagined....7 months later I still have empty cabinets somwhow?!! Mike really listens and gives great advice, when asked, I cannot wait for our next project together!

My wife and I recently purchased a country home in Mendocino where we plan to retire, and though we…read moreloved everything about it, two things were simply not going to work for us. The aging kitchen had very little cabinet space and a very suboptimal layout. And, there was a near-finished loft with 410 sq. ft. But, curiously, no stairway access save for a drop-down ladder in the hallway. Meeting us at the home, we shared our ideas of how both could be changed to our liking with Mike Ohlandt and it immediately became apparent from his expert advice, enthusiastic demeanor, and knowledgeable and helpful suggestions we had found the right contractor for the job. From our personal time schedule, to prompt communications along the way, to working with his recommended subcontractors for cabinets and countertop design, and everything in between, the experience was effortless and refreshingly professional. Every detail of what we had imagined came to fruition, and the transformation of the home is something we still marvel at each time we walk in. We can't imagine having had any other team for the job. We will let the photographs speak for themselves...

We had a very small job and they worked to fit us in with several big jobs going concurrently…read more Linda, Anson and Joe were incredible. Professional, personable and extremely conscientious. We couldn't be happier.

Some websites on the web indicate that this business is closed, they are NOT closed. If you call…read moretheir phone number listed on the web or on the door of their business they respond quickly and meet you at the store. We are needing to replace linoleum flooring for an apartment above our garage. They did a good job of locating linoleum that would be a good match for what we currently have in the kitchen. They do installation of all types of flooring. We have used them many times and are very happy with their work. They are very professional and pleasant to work with.

I had an upright piano which was taking up a lot of much-needed space in my studio. I dreaded…read moreselling it and having to coordinate moving such a heavy instrument along a pea gravel pathway. Finally I called Alder and from that initial phone call, having the piano (plus a large cabinet and hospital bed) moved was a seamless process! Everyone at Alder was friendly, patient and super professional. They calmed my nerves from start to finish. I highly recommend Alder Moving Services. We are very lucky to have them on the Mendocino Coast and now in Santa Rosa too! My highest praises - thank you!

Moving can be a little stressful. Using Alder Moving Service took that aspect away. I was moving…read morefrom one house to another. It was a 8 block away move. They showed up, there was 5 men. They moved like it was an Olympic sport of synchronized moving. They wrap and taped every piece they moved. They were courteous and pleasant and highly professional throughout the move. If you are thinking about moving, I myself with no doubt would use Alder Moving Service

Thank you, AB, for an incredible experience! Without even…read morea meeting or handshake, AB professionally handle the estate sale of my mother's mobile home, in less than a month! I live in Los Angeles and my brother and sister are scattered further. AB knew all the steps and procedures along the way. With professional guidance and continuous communication, she made, what I thought was going to be an extremely arduous process, a very pleasant and calming experience. She knows her stuff!!!! Thank you, So Much! Frank

I don't, write reviews often, but in this case, absolutely well deserved!! A.B. was the ONLY…read moreREALTOR, to return any of my mssgs & phone calls. My daughter & I came to Fort Bragg, on a vacation. We, fell in love w/ the area. I found a MH, for sale & contacted A.B. & let her know, we were very interested, but would be buying, on contingency. A.B. took on the challenge! I am now happy, to say we are in our new home near the beach!! The sale of my home, took a lot longer then expected & A.B. never wavered! She preservered & six months later, living the dream! A.B. is also a broker as well & was w/ us every step of the way & beyond!! A.B. will work very hard, for you 1000%!! If you're even thinking, of relocating to Mendocino County, or know somebody that is, please contact A.B. Priceman! Doesn't cost you anything, to make that call & she really, truly, cares about her clients! She, is very detailed oriented & responds quickly to email & messages! She is going to be my realtor for life! Have any ideas on a commercial biz? A senior investment maybe? Call A.B. Priceman today!! She knows the area like the back of her hand & can make your dreams a reality!

We had two rooms and a tricky set of stairs recarpeted. Coast Carpet were incredibly professional…read moreand the result exceeded our expectations. Cesar was exceptionally fast, friendly, and reliable. We will be repeat customers

I would not recommend this company to lay floors. They installed Paradigm vinyl planks over a floor…read morethat had a hole in it. They didn't fix the hole & now the floor is caving in. Total waste of money. Now we have to start all over from scratch. It could have been fixed very easily with something called floor leveler which they should have used, but the guy didn't want to bother to go get some. Very unprofessional people.

These guys went above and beyond the call of Duty. Literally. We where in a Marjorie crises not…read moreonly where they able to fix the problem they helped us find the leach line and the over flow trap doors. And taught me the names of the doors. Thank you . And all with a smile. Best of all $600 means $600 no hidden fees taxes. I thank you Jim and Coby you two are awesome thank you. Forever in your #1fan, The Allen Family From Ukiah

These guys pumped out the septic so it could be inspected prior to buying the property. They were…read moreeasy to work with and quick to get it pumped out. A year later, they came back and helped me ensure I got a filter installed correctly. Great local family business.