I only Spoke to him on the phone briefly but he was an honest and kind man. He doesn't have a Yelp…read moreaccount to make any business updates, so I wanted to post here to say he moved his business from the Lima St. Location to churubusco in June 2019. My car needs towing so distance matters, as a result I didn't use his services. But otherwise, based on demeanor alone, I would have!

I wouldn't go anywhere else to get my cars worked on. I've used James for years. My parents use…read morehim as well. He's a straight shooter and tells it like it is. Very honest and trust-worthy.

A great place to get repairs engine to trans replacedread more

Patriot has a very clean and orderly business. The waiting area was moderately comfortable. The…read moreteam here was very friendly and kind. The work they did for me seemed complete and was priced fair. I came in to replace two front tires. I got there before opening on a busy Saturday morning. I was promptly processed and advised I would be next up and that it would be about 90 minutes before my car was complete. After 90 minutes my car was not even started. They did hustle to get it done in the next hour. Just disappointing that it wasn't done in the originally promised 90 minutes.

(Beware of this place ) Please beware patriot tires is the…read moreworst business I ever went to. I went there for a break job. They charge me three grand. I got brakes done all around a week later my car started shaking vibrate. I took it back. They told me I had a bad rotor they told me they would change it After I pick my car up. It started to shake worse. I took it back again. They told me my warranty, only cover a one time replacement they refuse to fix the problem, so I took my car to another shop for a second opinion they told me my rotors were bad. I told him it was brand new rotors. They told me I should take it back to the shop I got it from and use my warranty. I had them put it in writing. I took it back to patriot tire they told me they would do it one last time After I left. The car shook even worse. I took it back to the shop. They gave me the estimate and had them replaced my rotors and give me the old ones. I took the old ones back to Patriot Tire & Auto Care requested a refund for the bad parts. They told me take it to the factory shop and get my refund there And I did. The factory shop told me that they couldn't do it so I had them call patriot tires because that's where they got it from and a tow patriot tires but that's not the way they do business and it shouldn't be the way they do business have a customer take off their parts and bring it back. Put your tires refuse to speak to me. I have a lawyer and I'm in the process of suing so please if you can avoid this shop on Dupont Road please do very bad business etiquette.

After 3 visits i am sold. Was looking for a shop to replace timing belt and wanted to avoid…read moredealership prices. Started with them replacing fluids in transfer case, transmission and differential and charge was reasonable, so asked for quote on timing belt, water pump and again was reasonable (3.5L Honda). Took it in and work was completed at several hundred less than quote or less than half the dealership. Car runs great and this is my new go to shop. More than fair prices and great people.

Honest. Dependable. Fair rates. May need to call ahead though. They do most common maintenance and…read morerepairs.

Mike and his team are fantastic! They get the job done quickly and at a fair price. Unlike other…read moreplaces, they don't invent extra issues, what they say needs fixing is what really needs attention. Very reliable and trustworthy. Highly recommend!

My 12 year old Honda Fit was in need of some major TLC--low mpg (28 mpg), gas smell, erratic…read moreacceleration, and a variety of engine noises--and I had been dissatisfied with other service providers. Half a day after bringing it in to NWSC, I had a car that purred, made no noises, not a whiff of gasoline, and ran like new. After my first full tank of gas, I calculated I was getting 34.2 mpg (it was interstate driving) which was around 35 mpg when the car was brand new. I couldn't believe it--I will be getting over 50 miles more per tank of gas. The price was significantly lower than my previous place (I checked the itemized receipt against an older one where some of the items were the same such as oil change). Definitely bang for my buck.

AVOID THIS PLACE!!!…read more On November 28th, 2025, I had my car towed to the Tuffy's on Dupont because it would not start (new battery), and from my multiple failed attempts to start, the clutch pedal had lost pressure. Below is everything that was quoted on my 2008 Honda Civic Si, with 130K miles. I want to note that the ignition knock sensor was accidentally broken by Tuffy, it was communicated to me, but somehow I got stuck with the bill for a new one ($55). Approved Scan codes - $160 Remove/Replace Starter & Ignition Knock sensor $765 Remove/Replace clutch master and slave cylinder & bleed clutch $956 Remove/Replace Axle seals $406 Remove/Replace Tie Rod & alignment $778 Valvoline Brake system flush $113 TOTAL - $3,079.67 Declined Remove/Replace Engine Mount $286 Remove/Replace Suspension Shock rear $436 Remove/Replace Valve cover gasket $258 Remove/Replace Clutch assembly $1,888 TOTAL - $2,869 When I picked up my car, it started, but something was off. Once the car warmed up the idle RPM's were inconsistent and the engine would vibrate horribly. The car also had trouble accelerating and the RPM's were twice as high as usual as I would put the car in neutral to come to a stop. Once in my garage, I noticed the smell of gas fumes and the exhaust was a dark color, and I had a leak. Under the hood, I noticed the intake manifold was dark and dirty on the far right side. The car struggled to start the next day. I took the car back to them and they quickly figured out that there was a gasket that wasn't installed properly and that some packaging had been left behind in the master or slave cylinder. Who knows what they actually did but all those issues did resolve, minus the rough start the leak. I took the car back a second time for the starting issue and nothing was really done, just suggestions of cleaning the throttle body, and making sure the spark plugs that I installed were properly gapped, which they were. This is when they started sticking to the phrase "if the starter is cranking, then it works". Didn't matter that this brand new NAPA Premium Plus Starter (2446993) sounded horrible as it struggled to crank. When I was leaving I noticed my check engine light came on, when it never had been before. They either forgot to reconnect a sensor or they disconnected something without knowing it, I let them know and they fixed it. A few days later I took my car to a family recommended mechanic. The first thing he noticed was that my flywheel looked to be taking damage, and that my axle seals were leaking. I took my car back to Tuffy's for a third time, and they confirmed the leaking axle seals, and claimed that they either mistakenly ordered the wrong ones, or that they were given the wrong ones. They fixed the axle seals and on the rough start they again gave me the line "if the starter is cranking, then it works", so they recommend the following. Remove/Replace Direct Fuel Pump Module Assembly $805 Adjust Valve Lash, Valve cover gasket, NGK High Ignitability Spark Plugs $697 I declined these services and I ordered a Honda Denso OEM fuel pump module assembly, and replaced it myself. After install, there was absolutely no change. The car's rough start issue remained. On February 21st, my clutch pedal had once again lost pressure, and so I brought the car back to them once again (4th time); thinking everything would be covered since they had done all the clutch work, but they quoted me the below. Remove/Replace Clutch Hydraulic line, 3/16 copper brake line, and brake fluid $209.45 I declined these services as well, and took the car back to the recommended mechanic and he said the issue was actually the slave cylinder. Dealing with Tuffy's was pointless, so I had him replace the slave cylinder (paid for the part and labor again) and I also had him go ahead and fully diagnose my starter issue at this point. The starter turned out to be faulty. Thank god the NAPA that Tuffy's had purchased it from was able to provide me with the lifetime warranty on it, and they gave me a new one. I had it installed with a NEW flywheel to ensure this didn't damage the new starter. After all this, my car starts up fine now; no clutch pedal issues. The only items that haven't gone bad that Tuffy's installed are the clutch master cylinder and the tie rod, but I have no confidence in them based on how everything else went.

Tuffy's was able to get my battery changed on short notice and on a Saturday nonetheless…read more Definitely would come back here as they have a good staff and is one of the few places you don't have to wait hours for service.