We came in here with an intention and a budget. We didn't want to be sold on what the salesperson…read morewanted to sell. We were pleasantly surprised to find a kind and accommodating sales team with nothing but options available for us to pursue. We wanted a vertical acoustic piano in black and the available stock in our price range was low. Keith (I think), recommended some other verticals in brown wood finishes, but we had our preferences. He was careful not to pressure us into anything and we ended up stumbling upon and asking about the Roland line of digital pianos. He was knowledgable and helped ease our concerns around digital versus acoustic. We ended up buying a Roland, because it met the needs of our family at the moment. Eventually, when we can move to a larger house, we'll be back here to see about getting a bigger acoustic piano! The close of the sale and the follow-up to the pick-up were pleasant experiences as well, which is why we highly recommend Pianoland!

Knowledgeable and personal. I felt the business manager and owner will well versed and extremely…read morehelpful in helping me pick the right piano. I would highly recommend Cordogan's to anyone looking for a piano. Their showroom is amazing!!!

Eric is an amazing resource. We needed to upgrade our family piano and he was recommended by our…read moreteacher. She couldn't have been more right about his attention to detail and service. If you need a used piano please check them out. He only deals in mid to high quality pianos and does a complete rebuild and service of of the instruments.

From the owner: Our mission is to provide our clients with the best quality product and service. Our piano…read moretechnicians are members of the PTG (Piano Technician’s Guild) and have a combined total of over 75 years high-level experience in piano tuning, repair, action regulating, and rebuilding. Our excellent selection of gently pre-owned, refurbished and reconditioned pianos are second to none! Brands include Yamaha, Kawai, Steinway, Mason & Hamlin, Schimmel, Young Chang, and others. At Artistic Pianos, we invest between 10-25 hours into each pre-owned piano to bring it up to factory specification. Our pianos look, sound, and play like new, but at a fraction of the price! All pianos include a full 10-year transferable warranty, matching bench, free delivery within 60 miles, and free tuning within 6 months!

One of my friends recommended Gary to me and I decided to call him and ask to tune my piano…read more He is very professional and nice man. Gary did a wonderful job fixing and tuning it as my piano was an old and in a bad shape. I'm very happy finding such a great piano tuner. Thank you Gary!:)

Our previous piano tuner took over the business from his father-in-law. He really didn't put a lot…read moreof effort into his work and it showed. Besides having problems with the tuning,he'd tell us that he couldn't fix a dead key because he couldn't do that particular work, and that it was a huge job and would cost lots of money etc. Granted, we didn't do the ideal tuning every six months that you should do to keep it up. I discovered Gary's service while I was Christmas shopping at Sam Ash for my daughters. They had his business cards sitting on the counter, and I noticed that it read "Piano Tuning & Repair" which I thought was ideal. I asked the salesman there and he said that everyone liked Gary's work, and he came highly recommended. The first time he came over he not only expertly tuned the piano, but also fixed two bad keys on the spot for a reasonable charge. That was about 5 years ago and he has done our tuning and service ever since. Once you meet him you will instantly know that a) he is professional - easy to schedule and always on time, b) he is extremely knowledgeable and exudes confidence c) he is honest and he's not just looking to make a fast buck off of you. My daughter, who plays it, is absolutely thrilled at what he has done with her piano.

I really like this place because in a short time my daughter is learning very quickly to play the…read moreguitar since Mr. Nico is very dedicated to his work and also his teaching method is very effective.

I loved the recital my son performed in! I feel very comfortable leaving my children at this music…read moreclinic! The atmosphere feels like they are at home.

My Son loved taking drum classes here with Mr. Lucas he had a wonderful experience with these drum…read moreclasses! Lucas is genuinely passionate about teaching he is patient, knowledgeable, and makes learning enjoyable even though my son was a beginner .The lessons are well-structured, easy to follow, and focus on building a strong foundation while keeping the sessions fun and engaging. I highly recommend these classes to anyone looking to learn drums in a supportive and encouraging environment.

Our sons have loved taking drum and guitar lessons here! Chris and Adam are knowledgeable,…read morepatient, and make each lesson a great experience.

I love your store! Yay! It's so nice to know I can come here whenever I run out of picks or…read morestrings for my guitar without having to drive a long ways to a bigger chain. And, I greatly appreciate your friendly kind honest service. Happy Holidays! Peace Barb

I'm so thankful for the Music Room. We are currently renting a French Horn and just started lessons…read morefor our 6th grader to supplement school band lessons. Lessons have been top notch so far; he's thrilled with his highly qualified and amazing instructor. They are always kind and professional. Our instrument needed some repairs; no problem! They gave us a loaner instrument quickly with no fuss. The instructors always appear so focused and engaged with their students and happy to see them. So thankful to have this business in Palatine.

Very prompt quote response and flexible. We downsized and thought we had enough room for our 90+…read moreyear old baby grand. Sadly she has to go since we're having the floors re-done. Arrived on time, very carefully removed her legs and rolled her out to the garage. Guys handled her with care and there she sits waiting for a new family to adopt her. Will highly recommend QPM to anyone!

They were so efficient and careful, so quick in and out with piano, it was actually mind blowingread more

I cannot enough good things about this establishment. Jeff belongs to the rare breed of a skilled…read morepiano technician who is also a personable and helpful guide for entering into the world of choosing a perfect personal piano. Above all his prices are the best you will ever find. It is worth traveling far to get your piano from him. You will not go wrong. The piano I found would have been three times the price somewhere else. If you don't believe me, go and see for yourself!

I'm pretty used to being ignored or not taken seriously when shopping for a big ticket item without…read morea husband or some other man around. But here, I felt very disrespected. Came in several weeks ago, having done my research, looking for Yamaha piano. I had narrowed it down to 2 models. The salesperson wasn't helpful when I asked questions about the specs, and certain pricing. "Just look at the Yamaha website," he said. I told him I already had, and the pricing wasn't there. I asked about delivery timelines, since I wanted to buy a piano within a month. The sales manager or lead sales guy decides to tell me a story about labor shortages in Japan, meaning it could take a year to deliver certain models. Does this guy even want to sell a piano? "Come back when you're serious about buying," says the first guy. I am very much serious! I said this explicitly. Needless to say, I took my business elsewhere. Made an appointment with another authorized Yamaha dealer. Showed up, tried several pianos, and bought one within an hour, and for a much better price than what Grand Piano Haus listed in their showroom. Like I said, I was serious about buying a piano. These guys lost a sale, and all future business from me .

What a great music store! Jim was the best, but the new owners are really fixing up the building…read moreproperly. If you have not been there in over a year, you won't believe your eyes. They have amazing piano drum and guitar instructors and Nick is an amazing guitar technician.

This is such a unique music store, and I love the vintage Chinese dragon drums and gongs. What's…read morebest is their outstanding service: I had a garage-tossed beginner drum set of decent quality with numerous missing smaller parts. At Offbeat, Jim searched his place for matching used parts, reset the entangled foot pedals, and got the whole set back in working order for minimal cost.

Guitar Center in Arlington Heights is my go-to music store. I bought my ovation there with a very…read moredeep discount (it was on sale) and they even help me get an ovation guitar case but this is years ago. Today, my husband brought me there and surprise me with an Air turn duo blue tooth to help me with the lyrics scrolling when I am using the Ultimate Guitar tab app. They were very helpful and friendly! Go there, they almost always have everything you need!

I asked 3 salesman to show me a guitar that you need a…read moreladder to bring down and was ignored for half an hour by all of them as though it's not their job. After being a Guitar Center customer for 30 years... this is by far the worst Guitar Center ... This is a competitive market .. try harder