We booked this tour because it had great reviews on Google. We originally had booked something on…read moreViator, which I heavily recommend against because the reviews on google were a 2.8 and there were many more options to book directly with tour operators in Vieques with wonderful reviews. Also, presumably if you book directly with the tour operator, the profits go straight to the local area rather than some other middleman company. We had some day-of snafus with getting the ferry over to Vieques, and weren't sure if we would be able to make our reservation the night of with The Pirate Bio Bay Tour. I called and spoke to Priscilla and she was sooooo understanding and so kind, and offered a refund when frankly, she did not need to do that because it was our fault technically that we were missing our reservation (allow a lot of time to get to the island and get to Esperanza from the Vieques Ferry Terminal). She also even helped connect us to other tour companies who might have a later time to accommodate us. So technically we didn't get to go on a bio bay tour with this company, but because of Priscilla's help, we were able to book something later in the night and experience the magic of the bio bay. I feel confident both from the customer service and the reviews that you are in great hands if you tour with this company. Also the bio bay kayaking experience is magical and out of this world.

I highly recommend Pirate for your bio bay tour! Our tour guides were engaging story tellers and we…read morelearned a lot of interesting facts about the dinoflagellates that create the bioluminescence. Support Viequense and their local businesses!!!

A convenient, cute place to hit up for bedtime ice cream AND water equipment rentals! We rented…read morelife jackets here for 72h, and the price was reasonable. Shoutout to Abdel; he was very nice and took the time to recommend a bunch of snorkel spots on a Vieques map :)

Did the biobay tour. After checking in at the Jak office, we had a short orientation. We were given…read moreour life vests. We then boarded a bus to Mosquito Bay. Some roads were unpaved and the ride was bumpy; nevertheless, our driver guided and warned us about the terrain. We then got off and proceeded to the bay. Took off our footwear prior to getting on the kayak that had clear bottom. When you get to the bay and paddle, it can be difficult to hear the guide and understand where he's pointing at. The water in the bay would glow with movement. The guide also talked about some constellations. Overall, this was a very well organized tour. Though it was a nice experience, I was underwhelmed. They do not recommend bringing your cell phones on the kayak and you cannot leave your belongings on the bus. Some bought and brought waterproof clear plastic casing that can be worn/hung on the neck. Bringing the electronic devices is at your own risk; some still did and tried capturing videos/pictures but it was difficult to do so unless you have a nice camera.

A wonderful experience that creates many indelible memories and highly recommend as a " must see "…read moreto all who visit Vieques . Andres and Jovanni , our gracious guides and hosts , took good care of us and they were very gracious and helpful

Well organized trip with accurate information. Best to do…read morethe trip with no moon in the sky. Highly recommend.

Just wanted to take the time out to give some recognition to Joshua who answered my phone call with…read morea situation of not being able to kayak with my family due to the weight restrictions. It was a last minute cancellation less than 24 hours. I had booked the excursion with Expedia & I know they are extremely strict about cancellation after 24 hour cut off time. Due to not reading the part of the weight restriction until the day of the event, our family would of not been able to go together as a family & Joshua went above & beyond with his expertise & patience to help me get a full refund from Expedia by calling them personally. He knew they would have gave me a difficult time, so he took the time out & called them himself on our behalf. So thank you Joshua for everything & next year when we return to PR we will make sure to read all details & will definitely book again.

They don't answer the phone. You can't schedule a trip. You can call, text, or leave a message all…read moreduring business hours and hahahahaha the joke is on you. They won't reply or answer. Except they will keep sending you the same request.

A once-in-a-lifetime experience that was super worth it, we were guided by Peachy who had great…read moreenergy and was very knowledgeable. Do it

Really enjoyed this tour - the company is owned by someone from Vieques and the guides were…read moreknowledgeable. Since the moon was bright we put a tarp over our heads to better see the bioluminesce. Would recommend!

My first time snorkeling was a success and I have nothing but great things to say about C.I.A. We…read morehad the pleasure of snorkeling with this family owned company and I wish I could have snorkeled with them an extra day! Laura, her husband, and their son Damian were passionate about what they do and I absolutely enjoyed my time with them. It was my first time snorkeling, so you can imagine it was a bit scary for me. However, Laura and her family made me feel safe. They helped me adjust my mask until it was perfect and always checked on me to ensure I was safe and having a good time. In addition, they take photos for you and point out the turtles, sting rays, puffer fish, and other rarities so that you don't miss them. They also take photos for you so you don't have to carry your own camera. Booking a round trip ferry ride with C.I.A. is convenient and saves you the hassle of waiting for tickets at Fajardo Ferry (separate review). Booking with them guarantees you a RT ticket; you'll receive a text with details on getting your tickets. When you get to Culebra, Laura meets you and drives you to Tamarindo Beach where the fun begins! For the SeaVenture package, you start off with a short kayak to your snorkeling destination. You snorkel for a while and then kayak back to shore. Here, you'll have a lunch provided to you by Laura and her family. There's fruit, juice, soda, water, and these amazing sandwiches that are seriously to die for! Laura says it's made of blended cheese, ham, and peppers (I should have asked for the complete recipe!). After lunch, you snorkel in a separate area where the beautiful turtles hang out! This was my favorite part! You will be informed as to how to behave around them to avoid scaring them away. After this excursion, Laura drives you to the famous Flamenco Beach and picks you up in an hour (depending on when you finish the SeaVenture). She takes you straight to the ferry and you're off to Ceiba! All in all, I would definitely snorkel with C.I.A. in the future!!

We found this tour quite by accident, they are a relatively new tour company and aren't as well…read moreadvertised. We checked the details of their excursions on their excellent website. I called them up to get some more details and make reservations. Damien Sr was very helpful in getting our ferry tickets even though we gave them a short notice. We needed transportation but ended up renting our own car, because they needed a min of 8 people to arrange transportation. Taxi is 20$pp, so paying 160$ for just the two us didn't make any sense. We were greeted by Laura at the Culebra terminal promptly on time. She drove us to Tamarind beach for snorkelling trip. The trip took a little while to start, we had to wait for some other guests to join us which a little bothersome as we were raring to go. Damien Jr explained the basics of kayaking and the tour details. The tour is split into two parts 1) Kayaking for 20 min to reach a good section of the reef and then snorkeling. 2) Snorkeling in another section to see the turtles and some coral reefs. They provided food/refreshments after we got back from the first section of the trip. They also took lots of pictures which was great. We saw a lot of fishes, sting rays, turtles, different kinds of corals. I would have liked to know more about the different kinds of fish and the coral that we saw. We spent a good amount of time in the water and after that Laura dropped us off at Flamenco beach. Flamenco beach was awesome, it has turquoise blue water and white sand, we spent around an hour at the beach. We left around 4 to catch the ferry back to Fajardo terminal. We had a great experience! Double thumbs up!

Perry was awesome. Super easy to communicate with him and find him for our tour. He was friendly…read moreand very knowledgeable. We loved the turtle snorkeling and we also saw a stingray. He took us to a private beach too and took same cute photos. Then we toured the island. Would definitely recommend. Our two kids age 5&7 really had a great time too.

Absolutely the best experience!! Heather and Flame were wonderful with our entire group! We saw all…read morekids of fish, sting rays, and sea turtles. The photo package was worth every penny.

I came here for the first time with my wife and son. I had been here before a few times when I was…read moresingle to kayak in the lagoon. This time we went for a hike. It was a nice and chill hike. Very easy, flat for the most part. The only uphill hike is the on the trail to reach El Morrillo, which are two bunkers left over from WW2. They overlook the ocean and we're used to spot German U-boats. It was pretty cool, and the view is even cooler. The Reserve has beach access. I believe you can get in so bring a bathing suit if you plan on taking a dip. The same trails for hiking are used for bike riding, so be aware for bikers. Also, if you are riding a bike, be mindful of hikers. The Reserve has a fishing platform. They don't rent fishing equipment. You have to bring your own. We saw a guy catch a tilapia. The lagoon is great for birdwatching so bring those binoculars. Overall, this is a perfect spot for a family outing and also a date (of your date enjoys the outdoors). Note: the address and pin on this page are incorrect. The address says Bayamón,PR instead of Humacao,PR. The pin has it on Just off PR-3. That is wrong. It is right on PR-3. You will see the entrance on the right. I made the edit, hopefully the update will be up soon. This spot is worth visiting.

I got a pair of binoculars for Christmas and was dying to use them. I'm glad it was here. I loved…read morethis place. It was very beautiful. We went for a hike. I hadn't hiked for a while and our 4 year old had never been on a hike. It was a lovely experience. He loved it. We spotted turtles, lizards, fish, birds, and a hermit crab. The Reserve is an excellent place to bring kids. Very family friendly. I hope to come back soon to try the kayaking and to fish. For fishing, you have to bring your own equipment. They also rent bikes. That would also be fun. They don't have food or drinks here, at least not that I noticed. Better bring your own. They have some picnic tables. Also, the Reserve is not too far from food options. You will find several places to eat nearby on the PR-3, such as the Malecón de Naguabo, which has good seafood places.

Very accommodating! Both of the owners were super friendly, and very easy to relate to…read more Just make sure to note that there is a Paddle board shop and it is the address listed. Where you actual pick up the rental or take lessons is off Ave Ashford by where the lagoon is. I took the 4pm rental which meant I was able to paddle board and relax into the sunset. It was one of the best experiences on my trip.

This was my favorite tour/activity while visiting PR. The tour guide was rumi (pronounced roomy)…read more He was very friendly. We met at the tres palmitas boat ramp. It was essentially on a beach in the middle of nowhere. Remember to keep all your valuables or leave them in your hotel and keep your car doors unlocked. Anyway, he taught us how to paddleboard. We caught on pretty quickly with his guidance. Then, we paddled around the mangroves and even got onto our bellies to go under some mangrove canopy. It was quite therapeutic. Rumi was very knowledgeable about the area and the island, since he grew up there. Later, we went toward the opening of the bay and stopped at a beach. We snorkled for a bit, which was so much fun. Rumi would show us interesting creatures. It was so much fun and I would recommend this tour to anyone visiting vieques. I would even do it again.

My wife and I booked this through our cruise line, but we could have gone directly as well. Our…read moreguides Skylar was fantastic. He has a ton of great and intriguing information and was very well prepared to handle even some of the other more "challenging" persons on our tour. The tour started with a bit of background information, then preparing for the tandem kayaks with life jackets and snorkel gear, but we brought our own snorkel gear and that was fine. we paddled out about 1.5 miles through the mangroves winding back through seeing the wildlife and learning the about the area. We crossed over into cas cay and took a guided hike where we hung out with a ton of hermit crabs, had hermit crab races, leaned about the history of the cay. We hiked to the tidal pools to get a bit hands on with the brittle stars, urchins, welchs, conchs and other creatures. We hiked then out to the portal rocks and explored the formations a bit. On our way back to the beach we learned about the early buccaneers, settlers and natives. Once we got back, we dawned our snorkel gear and explored the cay. We saw many different fish, urchins, octopus, sunken boats, and sea cucumbers. We got a ton of videos and photos. Once we were done, we paddled back through the mangroves and we running a bit late, so we just went directly back, which was fine after a long day. The provided some water and answered any further questions we had before we loaded back on to the bus and headed back to the port. The roads to and from port are very winding, narrow and at times precarious. Traffic was certainly congested, so very glad someone else was doing the driving. We have a pretty great group of people on our trip and make some new friends. We learned, explored and experienced St. Thomas in a fantastic was. I certainly want to thank Skylar and his partner for making this an event we will not forget!

I would not recommend Virgin Ecotours. I booked an evening kayaking excursion, a few hours before…read morethe excursion. I mapped the location from the resort where I was staying, to the meet up location. I got a taxi to take us & we left with ample extra time to get to the location. Apparently there was an accident and our driver indicated that he was going to turn around and go another way, which would get us there right on the dot. However, route 2 was not panning out, as now other traffic also used that route. I emailed the company multiple times requesting if it was possible to move to next day. ZERO response. I texted the company phone number, requesting the same. ZERO response. I called before texting, no answer. I did this from the date of our reservation until into the afternoon the next day. Very, very disappointed, as their booking calendar showed availability for the following day, but no one would respond. So not only did we miss out on something fun, but we are out $250. Would not recommend whatsoever given the complete lack of communication. If I could give 0 stars, I would.