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    Heatwave Plumbing

    5.0 (1 review)
    Closed • 7:00 am - 5:00 pm

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    1 year ago

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    Puragain Water

    Puragain Water

    (100 reviews)

    I've had my full house system for 14 months and I called for my free yearly service and inspection…read more To my pleasant surprise, the tech informed me I didn't need any new filters and to wait another year, or to call if anything seems off. Both my RO system and 3-filter house system were doing their jobs. BTW, I live in peoria where the water is hard, but not as bad as some parts of AZ. For anyone considering the system, which can seem a but pricey, I say without a doubt it's worth it! I've grown so accustomed to the great water at home, whenever I go someplace else to shower (especially hotels), I can now smell the chlorine in the water (gross). Before buying, I did a ton of research and looked at a few other systems, and I'm glad I landed with Puragain.

    Welp I had someone come over to the house wanted to install a system. But I already had this…read morepuragain system (just moved in) so i called to get the filters changed- no showed okay whatever called again made appointment- it was cancelled (they have no filters, suppose to get a call back. Fine 2 weeks go by I called again still no filters. ANOTHER 2 weeks go by btw they're suppose to give a call back never did. 2 more weeks go by. I just called today. Still no filters. Apparently they do a YEARLY. Shipment of filters but never want to supply them to the people who already have their systems. I'm suppose to get another call back. ATP I'm gonna pay the $10000 for someone to install a new system. Instead of 300 for just new filters. Yall suck -8/10

    Complete Water Systems

    Complete Water Systems

    (105 reviews)

    EASILY my favorite company I've ever done business with in the Valley!…read more I had a unique situation with getting a two stage whole home water filtration system added to my existing salt water softener. Brian was so knowledgeable and passionate when he came out to talk about my home's existing plumbing. When we bought the house in 2022, it was called out on our inspection report that the polyethylene piping from the main to our home should be replaced. After talking with Brian, I felt so good getting CWS to replace and redo the poly with good old copper. Michael came out a few days later and did a beautiful job installing all the copper plumbing and two stage water filtration system that includes the water pressure gauges and bypass valves (which are great to have for servicing and/or if something bad happens in the future). I highly recommend everyone get the psi pressure gauges installed ESPECIALLY with the valley having higher water pressure right now with the ongoing construction needs (which I'll talk about next). After Michael completed his job, the city of Phoenix replaced my water meter. Turns out my old water meter near the street had a leak to it. Once the water meter was replaced I noticed the psi on the gauges climbed to 100-110 (depending upon time of day). For those that don't know, plumbing likes to be in the 50-70 psi range. Anything above 90 and you should really get a plumber out to look at your pressure reducing valve (PRV). While my pressure was high, I noticed my backyard irrigation system was EXTREMELY powerful! The way the water from the main gets teed off between inside of my house and backyard pool + irrigation needs, it was obvious city of Phoenix replacing water meter was the culprit. Whenever a water meter gets replaced, they don't do a good job keeping it clean installing it where sediment will often get into the line and cause PRVs to fail. That's what happened with mine where CWS came out the next day and replaced both of my PRVs with Kyle doing a great job as well. Now, my water pressure is sitting nicely at 70 psi. I like my pressure on the higher side of that 50-70psi Lofty review but I really loved having this company update my plumbing and install the whole home 20" big blue water filtration system! They really do care about customers AND the work they do. There's a VERY GOOD reason their reviews are 5/5 on Google and Yelp! Can't beat their prices too that are VERY transparent! Great payment options and warranty as well! Also, I like the products they use since it's NOT relegated to a single manufacturer. Will recommend them to everyone.

    Danny was out to change my water filter. He was extremely friendly, personable, and answered all…read moreof my questions. He arrived on time and did a very thorough job. In addition to changing my water filter, he checked the water pressure and did some other water tests. As he was doing the tests, he explained to me everything he was doing. Also, this company is easy to get a hold of by phone, and the office staff is very friendly and helpful.

    AquaZona Kinetico of Phoenix

    AquaZona Kinetico of Phoenix

    (113 reviews)

    Absolutely perfect! Had my system media change done today…read more Tony was my Kinetico representative. Politely called prior to arrival, letting me know he was on his way. Arrived with a smile and a welcoming handshake. Took care of the media change in roughly 40 minutes. Very thorough and very professional! Recommend!

    I wanted to update my review as Kinetico did the right thing and fixed the water softener. The…read moregentleman that did the work was prompt, friendly and professional. I also want to clarify that Jason, the gentleman that has been out here several times did nothing wrong. When I was upset on the original call that diagnosed the issue, my response was due to the information being conveyed to me, not at Jason. He was only doing his job, and I was being a less than professional customer. He did nothing wrong. When I called back, a month later, I had already resigned myself to spending $1K to get the softener fixed and have the Chlorinator added. I was calling to schedule an appointment. My issue was not Jason, it was my interaction with the GM, who I did not ask to speak to, who blew all of this up with all up with his tactics to upsell and all the information he was giving me. The day I put my review up here and in a few other places Mike called me again. Kinetico did end up fixing the soft water, but on that call he told me that he'd been talking to the company execs for weeks to try to solve what ailed me and everyone agreed to do the right thing (this happened on the day the review posted - about 7 hours after I posted it). I was happy to have everything resolved, but yesterday he called me again to confirm I was happy with the job.. but when I told him I was not upset with Jason (which was conveyed by the person fixing the softner), he said: He was just trying to be the middleman. Again, my issue is not with Jason, it is with Mike and his pushy behaviors and lack of accountability. If they had just scheduled the installation of the Chlorinator when I called in August, we would not be here right now. If he had just apologized for the whole thing and left it at that, I would not be making this kind of an addendum. He was not the middleman, he was the problem to begin with. If you get a Kinetico Soft Water/RO System (which I love) and ever have to deal with Mike, my suggestion is that you go over the contract/sales agreement and have everything on there that you buy and your initials by everything you decline. Make sure they give you the agreement. I can find my original agreement with what I bought, not what I declined, and the receipts for the fix 5 years ago, but not the agreement about what I bought and declined. If your phone has the ability to record, record the conversation and save the audio file. The three stars I have given are the average of 5 for the product itself and 0 for the GM and his approach.

    Lawson Family Plumbing - Lawson Family Plumbing is proud to provide fast, AFFORDABLE, and reliable service valleywide.
 
 Call today to schedule an appointment

    Lawson Family Plumbing

    (1.2k reviews)

    Called when the toilet stopped working properly. Anthony arrived in less than an hour,, was…read morefriendly and professional, . To make a long story short, it's working fine, as are the two formerly leaking showers I had him fix while he was here.

    Donald did a good job at a reasonable price replacing an angle stop valve for the supply line for…read moremy toilet. It was a nightmare situation as a previous contractor broke it and left me abandoned and my main water supply wouldn't turn off so I could literally not sleep for 24 hours as I had to empty a bowl every 30 to 60 minutes (the supply valve is low so it would not accommodate anything larger underneath) or it would flood and ruin the new flooring that was just installed. It did ruin my face board that I had just had installed the day before. He kept blaming me saying by turning the giant nut I somehow ruined the pipe which I don't understand but I did everything to try and loosen the bolt and I found no special instructions or tool that specified one as a necessity to use on it in all my research or that I had done anything wrong, but it had been there for 30 years and was fused on tight and wouldn't budge even with two vise grips, and with the flooding happening I was desperate to get it removed so I thought that continuous commentary was strange. He also said I had to loosen that nut clockwise as if it were reversely threaded but was told the opposite multiple times in my research so again I'm very confused. If something had been critically missed I wish he would've at least told me. I didn't see how he removed it. He walked off with my channel locks which I informed him of immediately but luckily he changed his mind and returned them before I had to leave the next day after he first said he couldn't. I had been thru two days of hell from the previous contractor with 8 hours sleep over three nights. But he did the job and it took him no more than 15 to 20 minutes. There's a really big gash in my wall now where the valve is but I guess he had to do that to cut the pipe. I will have to find a wall cover plate or something to hide it.

    Heatwave Plumbing - plumbing - Updated September 2026

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