I wanted to take a moment to express my deepest gratitude for all the incredible work Michael Heaton Construction did on our home. From the very beginning, their patience, expertise, and unwavering dedication were so clear and it truly made all the difference in this process. Building a house from scratch is no small tasks. We are so grateful for their guidance every step of the way. Their wealth of knowledge, combined with the thoughtful approach, gave us the confidence to make decisions smoothly and made the entire process easier than we could have ever imagined. Thank you for being not just a contractor, but a partner and mentor in turning our vision into a reality. Their hard work and commitment to excellence have given us a space we will cherish for so many years to come. We feel incredibly lucky to have worked with their team and look forward to enjoying our dream home, which they made possible. read more

I can't recommend a contractor more highly than I can recommend Mike of Michael Heaton Construction. If you have an opportunity to hire him for your project -- and he has so much work these days, he can pick and choose the projects he wants to take on -- you shouldn't pass on the chance. Your project, both the process of building and the final product, will be better because Mike was in charge of it. We've done home improvement projects before but none as massive, destructive, and disruptive as the one we hired Michael Heaton Construction for. For this project, we added a 2-car garage and 1000 s.f. addition to our existing home which was also completely remodeled at the same time. We put in a new septic system, all new windows, new siding on the entire home, a new driveway, turned a kitchen into a master bedroom, and added new lighting, electrical, HVAC, and flooring everywhere. This required an entire exterior wall to be torn down mid-January. It could have been a nightmare. But unlike the adversarial contractor relationships we endured through other relatively minor home projects, we always felt like we were on the same team with Mike. What he wanted for our project was exactly what we wanted: to have our house turn out both functional and beautiful. There are three main reasons to hire Mike: 1 His knowledge of the building industry. I've never met someone with his breadth and depth of knowledge in this field. He has an answer for everything, including why he wouldn't recommend doing something you thought want to do, or what particular building code will prevent you from doing it. He can fix almost anything, and he will come over and do it, even if you're texting him about it at 9 PM on a Friday night. 2 His creativity and vision. Our home would have turned out completely different if we'd hired someone other than Mike to complete the plans our architect created. It was Mike's idea to put soaring ceilings in an area over our kitchen that, according to our architectural plans, was supposed to have 7.5 foot ceilings, an idea that completely changed the entire look and feel of the place. The truss company told him it couldn't be done, but Mike sent them back to the drawing board several times until they came back with a solution that satisfied him. This creative problem solving extended to every aspect of our project, from the restructuring of our existing HVAC system, to, literally, the placement of individual plumbing pipes. This kind of thinking saved us money and created space, and produced a more attractive home that will be easier to live in. 3 His desire to do the right thing. Mike doesn't want you calling him 2 years from now because something he installed broke or leaked. He does the work right the first time. But he doesn't often take credit for doing so. For example, we hired him to put in a septic system designed by an engineer we'd hired separately. The plans included a standard lid for the system. We only found out later, when the wrong lid was delivered, that he had insisted upon a sturdier lid that cost $500 more (but which he had not charged us extra for) because he didn't want to take a chance that on some future date a heavy vehicle would drive over the standard lid and crack it. My final comment is that Mike's team was just a complete pleasure to have around the house. We practically lived with Jeremy, Billy, and Christian these past months, and they were just really *nice* to have around. His office manager Brittany is sweet and helpful. I can't say that about everybody. In fact, I rarely say that about anybody. I know I might be making this project sound a little too rosy to be real. It was, in fact, dirty, messy, invasive, exhausting, expensive, and overwhelming, and it went on for what felt like far too long. There is no general contractor who can wave a magic wand and prevent any of that. The only thing a really, really good contractor can do is what Mike did: he can make you feel like you're both working toward a common goal while you're suffering through, and he can make the house you get to live in for the next however-many years, turn out better than you could have possibly imagined. read more

I feel I must review this contractor since the quality of the work I recieved was beyond what most people pay for these days. I feel I'm qualified to say what quality is because I was the local Electric Utility Quality Assurance inspector for construction projects for 30 years. If a contractor couldn't produce a quality product in a timely cost effective manner, they were fired. If the people I hired did a poor job, then I looked bad. So I surrounded myself with only the best. Michael Heaton Construction is that type of company. I knew the job would be done right wether I was on the job site or not. I also was my own General Contractor for 3 of my homes. One of those homes was a gut-rehab renovation and included a new 2-car garage with upstairs living space. It also included land clearing and grading for a waterfall and stone walls with French drainage. In the rare case where something was not to specs, I always found Michael to be understanding and more than willing to make it right and keep me satisfied. Otherwise this Review would sound much different. I have no problem using him for my future projects. You could spend a lot more money with a contractor with a nice building, new trucks and a large staff, but that's overhead that you won't have in your next construction quote from Michael Heaton. But you will get a quality product. read more

Mike did a complete renovation of our basement - studs, walls, ceiling, floors, electrical, plumbing, custom built shelves, and a fantastic butcher block bar that is perfect. Mike and his crew were great along with all of the contractors (I actually hired them do to additional work because of how good they were). What I liked most is that unlike other contractors I have worked with in the past he was there in the morning most days making sure the crew knew exactly what was to be done and how and he was also there doing the work along side them at times. He made some critical recommendations on some design and build ideas that worked out so well and really made our space work better and look better. We have had numerous people over and everyone has been overly impressed with the new finished basement and I have already referred people to him. We want him to do our kitchen next read more

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Michael and his crew build my house that was custom designed. Everything went the way was supposed to go, house came up perfect and was done in 26 weeks from foundation to move in!!! No joke I highly recommend them. Also in the past I used them to build 2 of my restaurants and renovate my other one. Honest company without monkey business. read more

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Wow, this crew is great! Very professional, organized and honest. You can tell they really know what they are doing and take pride in their work. I recommend them for any project big or small. read more

2 stars, which to be fair is what they deserve, nice guys, but that only goes as far as the services they provide. So the plus, they worked really hard over the winter, between blizzards to replace our 3 layered 40+ year old roof. no the top layer wasnt 40 years old, but the 1st and second layers were super junked. I know code is 2 layers tops, but weve owned this house for only a couple of years. We contracted them and then went away for new years, when we came back there was a blizzard, but they dug out a work area all around the house plus plowed the driveway for the dumpster to go in. now if this was the end of it, they would have gotten another star. I was under the impression that the cape we own would have been x dollars for a new 30 year roof, disposal and all that, however, it really was 50% more than what the person who referred him to us (in the business) came out to be, the reason being those 3 layers of old shingles really add up with disposal, or so we were told. the work was quality, made it through the ice dams of '11 with minor minor issues, nothing leaking or exploding. my problems all stems from the clean up. I request 4 times that the surrounding were to be picked up, nails removed, waste picked up, sounds reasonable right? i have kids now and they love to play in the yard, dont need them discovering what a tetanus shot feels like at this age. at last request, last week you know when the snow had gone away, the work crew spent 2 minutes scouring the land for errand nails, they did a crap job and ever since the job in december, i have been picking up nails and waste. Now, ive never paid for a new roof before so I am not sure if this is typical, you know, having to locate and pick up nails and junk after paying a small fortune, you judge for yourself. read more

Michael and his crew are an absolute pleasure to work with. They are professional, reliable honest and detail oriented. Michael has a great eye and is able to collaborate with you to ensure you maximize your space from a functional standpoint while maintaining the aesthetic beauty of your space. I would not hesitate to use Michael again when need be and highly recommend his company. read more

Nice guys, but..... They did a complete house construction after a total loss fire. Do not make the mistake that I made by paying them until all work is completed. In addition to not completing a final checklist. They failed to return and honor their warrenty. I had a faulty fire alarm system, cracking in the ceiling, hardwood floors heaving, window trim cracking at joints, clean tile break from end to end of the kitchen. Poor workmanship and even worse completely untrustworthy. Don't make the mistake I made by using them for anything other than fixing a squeaky door..... read more

Horrible service.. the owner was rude. Had to call in a real professional to do the job. Highly do not recommend!!!!

Did a large addition and everything went well, professional, and excellent workmanship, good guys and the only negitave thing was a little hard to get Mike on the phone once or twice but very happy and would use them again in a heartbeat!! Good job overall!! There is a lot of shady contractors out there and to find an honest one who does grade A work and gives you more than just bare minimum is very rare, these guys are totally on their game and trustworthy. read more

Mike Heaton recently completed a high -end addition at our home in Natick. Mike and his team are "Top-Notch". They did what they committed to do, completing the project on time, within budget, and delivered superior workmanship. His entire team of plumbers, electricians, plasterers , hardwood floor specialists, excavators , masons, and finish carpenters ...... are the best. Mike is on-the -job, on point 24x7...he responds rapidly and delivers ... We would never use anyone else... read more

Mike did a farily large extension of my deck. First he worked with us to help figure out what we wanted - we had lots of ideas and pictures from the internet, and are pretty particular with what we want - we wanted something that would look interesting and unique but not break the budget. Mike got this done start to finish quickly. His workmanship is first rate - his prices are not unreasonable, but his craftsmanship is absolutely high end - pre-drilling holes, use of top rate materials, etc. His team is a pleasure to have at the site, are very skilled, and work hard. What we ended up with is a spectacular addition to our house that we are very happy with. read more

Michael Heaton and his employees made my project easy and comfortable. Mike met with us early on and went over all details, made some great suggestions and was very open to trying a new product that the wife wanted. They started on time and did a wonderful job all the while being conscious of our needs and concerns. We would use him again in a heart beat read more