If you are a United Illuminating customer, I advise that you NOT create an online account. When you…read morecreate the account or change your password, they will send you the new password by e-mail. If you use this password for anything else, UI has just created a medium-sized security hole --didn't your mother tell you to never put your credit card number, social security number or password into an e-mail? UI definitely needs computer security help. If they make such basic mistakes, who knows what things look like on the inside. If you're a UI customer, I recommend that you get your bill in the mail and send them checks.

Mistakenly paid UI over $800 in January 2026, (more than 3 months ago! and still waiting for…read morerefund. My bank sent them a letter, I've sent three letters with documentation, and they still delay. Poor management and process overload. Exasperating!

They have always been very helpful to me. I've been a customer for 26 Years years ago. If I had…read moredifficulty making payments, they always worked a plan out and provided me with information on how to access I find the Customer is prompt and wait on the but I think that's not a problem.

This company is horrible. It's too bad. They're the only supplier. They know that so they have all…read morethe power. I purchased a house. They said my gas was already turned on and they didn't need to schedule anyone to come so they canceled the standing appointment I had to turn on my gas service. After moving into my new house, I found that the gas was shut off and locked and now I have to wait four days after moving in for hot water and heat. I called twice and they would not consider it an emergency or send anyone sooner than four days. So I am now in a house with no heat or hot water for four days after moving in. This is criminal and this company is awful. If you are considering switching to gas service in Southern Connecticut think twice this company has the worst service. if anyone else is having an issue like this, I say we been together and initiate a class action suit against this horrible company. You should have a choice and who supplies gas they are also a monopoly.

Great company. Installed our new boiler at a very good cost. Was very thorough in explaining how to…read moreuse it, and came back the following day to clear the lines for us. Also very reliable with deliveries, even coming out on Christmas Eve when necessary. Really great people.

I bought a new house and need a heating oil refill. I called up DePalma Oil and Lisa helped me…read moreout. She came out personally along with another gentleman and they topped me off 2 hours after I called. They were super helpful, personable and knowledgeable. I strongly recommend DePalma Oil for all your home heating needs.

Ordered online, price was better then competitors. Delivery was next day, EXCELLENT! One…read moredisappointment, they gave me five gallons more then what I ordered. and was charge after the original order. Not sure how that happen and I do not see a pattern of this on the reviews, but then again I have not read all Purple Fuel reviews. So, with that said minus one star. Update 8.29.17 Got a call a few minutes after the review from Purple Fuel. They looked add my order and confirm my original order and will credit me back the extra 5 gallons. Not really necessary, but I like the idea they stand behind their service and commitment of the order. Upgrades to 5 STARS!

A little disappointed, I've been a customer for a few years, out of oil, they can't give a delivery…read moretime 4 days from now, I have dogs that protect my home, someone needs to be home.. My wife used to take care of this, she passed away 3months ago, no room to make an exception.. NO LONGER a customer!!! Sad that loyalty carries no weight.. I never questioned price, but would like to be given the opportunity... Strict guidelines cost them another customer... after several years...

I have used Phillips Oil for more years than I can remember…read more Always the best local Oil prices, always delivered soon after our request, Scott is friendly, respectful, pleasant to talk with. I will always be a customer and highly recommend anyone looking for a new Oil Delivery Service, give Phillips Oil (Scott) a chance. You will not be disappointed. Kenneth B.

Communication was quick, friendly, and flexible. Next day delivery squeezed in over night. Walked…read morenew home owners through set up too. I love the option to use the online platform to schedule future deliveries.

We have used Stump Chompers in the past for stump removals and were very pleased, Don and his team…read moredo great work, and left our property in better shape than they found it. This time we needed a Dumpster for a commercial project that required same day in/out service, Don told us it would not be an issue and he delivered! We will be using him again in the very near future!

Don did an amazing job of removing the huge Crimson King Norway stump in our front yard after tree…read moreremoval. Even though the stump was cut as close to the ground as possible, there was a mound about 2 feet high and the roots went out 15 feet. He ground everything thoroughly, removed yards of chips, then packed topsoil down, seeded and put straw down for us. It looks like there was never even a tree there now, just like he said! Don's a true professional. Great results. Easy to communicate with. I highly recommend. (The after picture was taken after a few windy rain storms moved the straw around. Don did a great job.)

My wife and I were extremely impressed with the service provided by the Grenier family. Ted and…read moreson are clearly knowledgeable and demonstrate an admirable business ethic. We would highly recommend them to place your cherished property in their competent hands.

Am a happy customer. The pond was originally built by Ted over 20 years ago. I have been cleaning…read moreit myself for years, but as time went by, sludgy dirt built up at the bottom I didn't know how to get rid of, a few rocks fell off the edge, I could not keep up with the work by myself, therefore, asked Ted for rescue operations. Ted's crew showed up, repairing and restoring my old pond. The crew were professional and courteous, and cleaned up mess before they left. The pond looks brand new now. Thank you! One drawback: You need to leave quite a few messages and emails until Ted responds. Don't give up...

We ran out of oil this morning and have 3 small children and obviously didn't want to wait for…read moretomorrow. I called around 2pm and they were the only company that could deliver today. So I ran home as fast as I could from work and found Jordan already at my house. Thankfully he didn't leave once he realized I wasn't there yet. He was so sweet and very quick. He even told me about a coupon I had right in my paper! So thank you Jordan for saving this tired momma $10!

³ days without fuel and Marc said there was nothing he could do I am a valuation customer I can't…read morebelieve you dreated me like this I shouldn't have to go to another oil coompany

For a relatively small town, this modern library is impressive. There is a solid selection of…read morebooks, magazines, CDs, DVDs, and especially spectacular travel guides. The children's section upstairs is always full of phenomenal books that children are eager to read. The adult section is well organized, quiet, clean, and relaxing. The staff is friendly, and very helpful. There is plenty of parking and the hours it is open and makes it a convenient place to find the newest books.

This is a beautiful library - it's in a quiet downtown, lots of onsight parking, and on hot days a…read morefew trees to quietly park under. Inside there is a jaw-dropping domed center allowing views to the second floor. The librarians are very nice and friendly, and very quiet inside for reading and studying.