After seeing a million advertisements in the airport, I ventured on the Heathrow Express. 1) price for one, even in first class, is about 1/2 of the cost of a taxi from heathrow to London 2) Fastest way to get from airport to the comparable place in London, about 15 min. 3) nice, clean train with comfortable seats 4) you can buy tickets on the train! very convenient read more

The experience was definitely a nice one. Very modern trains, not that difficult to get to.... once your out of the immigration at Heathrow. Prices are 19 Pounds per adult. Not bad.. There is only one stop and that is paddington station. read more

Quick, easy and convenient! The Heathrow Express really makes things dummy proof. You have the option to buy ahead online, through one of the many agents standing and announcing them self through the arrival area or stop at the ticketing kiosk. I bought mine from an agent and it was super easy and fast! On Saturdays the express runs every 30 mins at the top and bottom of the hour and is a nice smooth ride to Paddington Station. From there it is much cheaper to catch a taxi to your destination than going straight from the airport. Now, sit back and enjoy the London scenery! read more

Ok.... I understand that people view this as expensive... but on the weekends, its tolerable. 15 minutes... 8.20L so comparable for us in the states is SFO to downtown San Francisco, of which no "express" exists. so it goes like this.... First 15 mins vs what was 45 minutes. No brainer.... the Heathrow Express is cleaner, easier to get to and easier to work... single ticket in and out. Bart sucks.... can't say it enough... maybe US/Bay Area people think that BART is great... and it might be compared to driving in traffic, but it sux compared to the London transit system. So it's expensive...BART 1 way cost 5.35 to Embarcadero station, Heathrow Express costed 8.20L, adjusted for exchange at the time of this writing puts it at 11.80, so $6.50 difference for 30 mins of time. Might be better to compare the express vs regular tube, but I don't know how much that costs. All-in all... I'll take the express again in a blink. read more

After landing from our flight from Philadelphia to Heathrow, we didn't feel like taking a 45 minute cab ride to our hotel in London. So, we purchased a round-trip ticket ( £38 from what I remember) for the Heathrow Express. We are glad we did. The train is clean and efficient. The seats were comfortable. It was a tight squeeze fitting our luggage onto the rack but we managed just fine. We had a strong (free) Wi-Fi signal. The trip took us about 15 minutes to the Paddington station. We really liked the Heathrow Express! read more

The Heathrow Express is ridiculously easy to use to get out of Heathrow. It connects to Paddington Station which is where we needed to be as our hotel is only a block and a half away. I bought our tickets online, 33quid for 2 singles. You can print them out yourself or use your phone since the barcode can pop up on the screen. This saved us from trying to find and use the Tube and it was quite comfortable. A quick 15 minute train ride and we're at Paddington Station. Totally recommend this for quick transport if you're in the area. read more

one of the best, fast and cheapest way to get to London from Heathrow Airport if you ask me. it departs every 15 mins and ticket for a round trip back to the airport u can use anytime(meaning you don't have to pick a time or day) was 32 pounds. the train is so clean with comfy seat and has tvs that was showing the local news, took 20 mins to get to Paddington Station which then u can then jump onto the Tube read more

Heathrow Express - Public Transportation Near Me - London, XGL

Can't say much that hasn't been said. I'll just agree with the others. Not expensive, definitely worth it to get to Paddington in a timely manner. Very clean, friendly staff checking tickets, news on tv's while you travel. Could use a little more storage space for luggage in each car. Coming from the U.S. West Coast we were pretty tired after a day+ of travel. This train made it bearable, almost enjoyable to get to Paddington where we took the tube to our hotel. Wouldn't go any other way after having traveled this way. read more

This might be an expensive option, (33% cheaper if you have a rail card) but it is so efficient! 15 minutes to Heathrow!!! Cabins are new and very clean (especially compared to Heathrow Connect or the tube), this services all the terminals at Heathrow. You may need to change at Terminal 2/3, but you get onboard another Heathrow Express. We always tend to use this service, unless we have a flight which requires us to be at the airport before this service begins. But, that is the only reason we ever take a cab to the airport - or if we have too much baggage. The onboard wifi works well, so even friends and family visiting us from outside the UK are able to contact me once they board the train. The journey is extremely smooth, we brought our cat home from the airport on Heathrow Express. She has motion sickness and meows piteously on any journey, but she was silent throughout! read more

The updated I phone app is improved now for buying tickets and now has a timetable. Great!

Yes, I do like the Heathrow express! Fast efficient and comfortable! I love the TVs with the news update and the free Wifi is fantastic! I am pretty scatty sometimes and am often running late for catching flights so this is a life saver for me! It looses one star for being a bit on the pricey side. It's pretty sad that we have to pay high prices for efficient transport services that a lot of other countries (Yes, I'm thinking Scandanavia in particular at this moment) have as part of their normal services. But still great to have! read more

I love this service . Best way to get from LHR into Paddington station. Tip for international travelers - don't have more bags than you can carry! The trains only have so much baggage storage. Also if you are arriving/departing at a busy time , pay the extra for the first class cabin. Almost always room to place bags and sit. I usually buy the round trip ticket . Also has free wifi service which is fantastic. read more

It is cheaper than taking a taxi from Heathrow, but if you catch it just right, catch the Heathrow connect instead, it's a fraction of the price and almost as fast. I found that out after I had already bought Express tickets... Silly me! Make sure you do your homework first and figure out if taking the express train is worth the extra money over just taking The Tube. read more

15 minutes and you're in Paddington station with easy connections to the tube or other trains. It's expensive but fast. Book online and book a round-trip and you'll save a little bit. You'll get an eticket they'll scan onboard. If you're staying at a hotel at the airport or just need to transfer between terminals, transfers between terminals are free. read more

Perhaps I had a very bad experience compared to every other reviewer but I cannot recommend Heathrow Express. The price is probably okay if all the services were offered: Today, I was forced to wait 25 minutes for the train (what happened to every 15 minutes?) and this was on top of having to wait 10 minutes to ride the other (internal) Heathrow Express from T4. When we did leave the train was packed, with people standing, and very limited luggage space. Then, the free wireless was not working. I find out reading the reviews on here that the TV monitors showed news ... not on my train; nothing was shown. Oh, and then it took nearly an hour to get into Paddington. I should have stayed with the Tube.... read more

Depending on your schedule and your destinations in London, the Express is a great experience. From the middle of the Heathrow terminals (1, 2, 3) to Paddington Station in 15 minutes--every 15 minutes. It is pricey for a round trip (£36), but super quick and plush. Google Maps, which was very efficient and almost always spot on concerning tube schedules, said it was a little over an hour for the same journey. Admittedly, the tube fare for an entire day of travel, including the Underground and city buses is £12, and you'll probably end up buy that too if you're planning on touristing it about London, the easy, enjoyable trip back to Heathrow was worth it. read more

I don't usually take the Heathrow Express but I found myself using it several times in the past 12 months because I was traveling with a teenager. I needed the extra time and comfort provided by the Express train and the teenager traveled with me for free. I've bought tickets at the the station as well as months beforehand while still in the States. Much cheaper buying ahead of time. If you are eligible and have the time, it may be worth the money to acquire a Senior Rail Card to get the reduction in price. The Paddington Station is not obvious to find. It may be because of the extensive renovation work going on, but we did not see the usual logo letting us know where it was. If you're facing the Paddington Hilton, the Train Station is off to the right, sort of on the side of the Hilton. Down a ramp. Once you're in the station, there's a very helpful line painted on the floor that takes you to the platform. We missed the button that opens the doors when we arrived at our Terminal. No problem. We stayed on and it returned to the terminal about 10 minutes later. read more

15 minutes to London! After much research for the most efficient way to maximize my 12ish hours in London, I went with the Heathrow Express. I paid about 50 US dollars, thanks to a discount and never thought twice about it. The train is fantastic, the whole process was SO smooth and seemless that I'm still raving about it! Now if only the rest of the world would invest in some of these trains, the world's travelers and commuters would be eternally grateful. read more

Buy your Express train tickets online and print it out or scan on your phone to save money, and for convenience. This takes you from Heathrow airport to Paddington station where you can then take the Tube. read more

Summary based on 1 use when the Underground was closed for works and people coming to town from Heathrow got to ride on Heathrow Express for the price of a Zone 6 Underground trip: --fast --on schedule --dumps you out at Paddington, which can be good or bad, depending on your final destination. Consider Heathrow Connect, which has more stops and runs less often, but is a lot cheaper. read more

I was pleasantly surprised at the quality of service on the Heathrow Express. Connections at both Heathrow and Paddington Station were very easy. The trains were clean, comfortable, and predictably on time. Combined with Underground connections at Paddington I got to my destination without a taxi--and without any traffic issues. I didn't buy the first class upgrade--there didn't seem to be any point in that. The regular seats were fine and the car was not crowded. Besides, the trip only takes 15 minutes. read more

I'll go back to London solely to use this train service. Seriously, it's that good. No food or drink and the TV is barely audible (it should be off!) but this is the best train ride I've ever taken. Carpet on the floor? No way? Way! It's so fricken fast and it's really easy for stupid Americans, like me, to use. Brilliant! read more

Yes, it's more expensive than taking the Tube to the airport, but it's SO much faster and more comfortable, with luggage racks and WiFi. 15 minutes from Heathrow to Paddington Station...amazing! read more

Here's the thing. You can take the Tube for about 6 pounds to any destination in the City from Heathrow. But people always forget that they have to go upstairs and downstairs and while Heathrow is baggage-friendly, the London Underground was never planned to be so. Heathrow Express, departing every 15 minutes and taking only 15 minutes, gets you right into central London, with easy access to the Circle and District Lines and at 19 pounds...worth the non-hassle...if that's within your budget. As a budget traveler for many years, I also appreciate the need to splurge sometimes. read more

Cost per mile, confusing signage and way too far from the terminal. Hate to kick off my elite 2017 status with a negative review but give me more ample, inexpensive options. People are nice enough helping you buy a ticket and why wouldn't they be at about 20 USD per person. If you are hauling any sort of luggage, this is more than a lil bit over the hill and around the bend. Oh and some lines double as an airport terminal shuttle. Next time I'm opting for the underground or a taxi. If you have 2 people, it just makes sense because you probably need a cab from padding ton to your final destination anyway. read more

Pros: ~15-20 minutes from Paddington to Heathrow Luggage Racks Free Wi-Fi Convenient transfers to London underground system and area trains at Paddington Cons: Price Even with a group discount, we still paid $36 (USD) round trip per person for the journey so definitely way above the ~$15-20 that you would pay via the Underground or Heathrow Connect. I think the convenience outweigh the cons as you are saving a good 15-30 min for double the price. read more

What we liked about Heathrow Express was the speed, what we didn't like was the price. A little too expensive if you ask me. We would have ended up saving money if we would have just taken a cab to our hotel but since we were that knowledgeable about the place and transportation upon arrival... we paid a lot for the HE, the Tube, and then a cab ride. We attempted to get some help on transportation at the help desk but it didn't seem like anyone else here knew how to get around without looking at a map. One positive I did find useful was the free wi-fi on the train. read more

No faster way in and out of Heathrow than the Heathrow Express! The price (as others have stated) is a bit steep; however, compared to the cost of a taxi, you're probably better off on this train. You do have other options. * Underground - cheapest option. Probably slowest, but you get what you pay for. * Heathrow Express - moderate cost. Fastest, and probably a good buy for 1 or 2 people. * Taxi - highest cost. Though with enough people, it might be a more reasonable option than the Heathrow express. The Heathrow Express also was free wi-fi, though it's slow and spotty. I gave up on it after updating Facebook. Overall... probably my preferred method in and out of London. read more

Transit run efficiently and effectively - I give Heathrow Express 5 stars! Clean with a friendly team. I had a free-upgrade with British Airways to their Business First cabin - and it was well appointed (power sockets, newspapers, comfortable seats). I would not hesitate to use Heathrow Express in the future. read more

Heathrow Express - Cabin in Business First - Public Transportation Near Me - London, XGL

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This is the best public transportation to get to and from London! Plus, if you plan ahead you can purchase your tickets in advance with a good discount--they are flexible with the times so no worries if your flight times change. The Heathrow Express is fast, clean and has phone chargers at each of the seats. This is way better than taking a taxi, the tube, or a car service. Yes--there is a bit of a walk to and from the Heathrow pick-up points but not much different for any other ground transportation. You can also get the Heathrow Express app on your smart phone so you don't have to worry about losing your ticket if you pay in advance. You can also purchase tickets at the teller machines at Heathrow and Paddington Station. read more

The quickest, easiest way into London. Heathrow Express spits you out at Paddington Station in about 15 minutes, making this a far more preferential start to a holiday than ambling along in the tube for half an hour longer. It can get crowded, but head towards either end of the train for a more comfortable journey. Book as far in advance as possible, and online, for the best fares - you can sometimes get very cheap fares (even in business class) if you're booking more than 90 days in advance. Finally, be prepared for a bit of a walk to/from the terminal. If you're travelling from Terminal 2, you'll be walking to the train station for nearly as long as it'll take the train to get into London! It's not really convenient to any terminal at Heathrow. But, neither is the underground station. read more

Super easy and reliable transportation from Heathrow to Paddington. Purchased tickets on line in advance and saved about $10/person each direction. Easy to save tickets to wallet on phone. The 0510 train to Heathrow was plenty of time to get to my 0725 flight to Rome on a Friday. I was at the gate 35 minutes before boarding read more

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Absolutely the best way to get to central London! A mere 15 min to Paddington Station.

It's fast, clean, and about £16 a pop. Is it worth it? In my eyes no, but I am a penny-pincher. Does it do what it says on the tin, which is get you to Heathrow without preamble and fuss? Yes it does. read more

This really is the only way to go to and from Heathrow if there's even a hint of traffic. We often stay near Paddington, so it works perfectly. I did take a cab once from downtown London on a Sunday (no traffic), and that was fine, but this 15 minutes to Central London jaunt is all that. And if you have status with Virgin, well, the first class car is a free upgrade. read more

i'll gladly spend the 16GBP to get from heathrow to paddington. I have no complaints about this train, it leaves and arrives often. Its a clean and hassle free trip to get into London. read more

My review is based on experience with Customer Service or maybe I should say lack their of. It is impossible to get a customer service rep on the phone just to complete the refund process for an unused ticket. The customer representative requested my credit card number via email. Really? Their phone either rings with no answer or when I am able to get through I stay on hold for 20 minutes without speaking to a customer rep. I am very disappointed. read more

Quite frankly I don't know what everyone is complaining about. Yes the Heathrow Express is relatively expensive but its FAR cheaper than taking a cab into London and MUCH MUCH faster than taking the tube all the way... so I think its worth it. I also always end up staying near Paddington so I think its totally convenient to come in to that station. The actual ride is super quick and comfortable too. The only annoying part is that if you're going to the abominable Terminal 3 (god save your soul) you have to walk quite a way to get to the actual terminal from the Heathrow Express stop. In spite of that, I think this is absolutely the best way to get in to London from Heathrow. read more

What a mess if you are trying to get to terminal 4!!!! Panicked passengers with confusing instructions. So regret the decision to buy a round trip ticket. read more

Okay, s*** happens, trains break down but the staff? You could have been better. I needed to get to the airport and the tube was looking a little shaky (severe delays reported and when I actually got the the tube station it had just downgraded to minor delays). I bought my ticket on the app while on the way to Paddington and was all set, still over 90 minutes before my flight and it's only 20 minutes to Terminal 5. I'm there 12 minutes before the scheduled train time and I specifically ask a staff member if everything is running. "Yes sir, don't worry, this is your train and it's running on time". Great. Get on the train, sit down, relax. Train departure time arrives and... we don't leave. A couple of minutes later, an announcement comes over the tannoy to say we aren't leaving due to a train stuck in the tunnel. WTF The announcement is not repeated and was less than 15 seconds long, I only half heard it, no help from the staff on the platform. I grab my bag and run for the taxi rank, joined by a couple of other guys. It's too late for the tube, and Heathrow connect is also down. One expensive taxi ride later and we've all missed our flights. I missed my cutoff for security by 2 minutes. Look, I understand that things break down, but what I don't like is the following:- The breakdown didn't happen in the couple of minutes while I was waiting on the train to go. The breakdown happened 25 minutes earlier and the staff were aware of the problem, twitter had the info, and apparently the standard website also had the information. The App and mobile site however did not at the time I was booking my tickets. And it seems as if they weren't telling the people who were buying tickets at the station either. If the staff had told me there was a problem, I would have gone to the taxi rank straight away, I might have made my flight and I would have had a good weekend. If the announcement had been made over the tannoy more than once, and potentially a little earlier than after train departure time, I could have done the same. As it was, there were no more flights to Berlin that evening, my event was taking place the next day with registration in person needing to take place before 11am - and the only flights that would get me there in time were fully booked. Event fee, hotel fee, flight fee... all down the drain as Heathrow Express don't accept responsibility. British Airways was kind enough to refund my taxes but the rest of it was down the drain... I've taken the Express quite a few times, and am normally happy with the service, but when things go wrong? You guys really get it wrong. read more