I had my septic tank pumped. They did a good job, but they severely under-quoted me how much it…read morewould cost. I was quoted $425 plus a "possible $100 digging charge if they have to dig more than 12 inches down". So my family and I went out there and dug out one whole opening, about 11" down. Turns out they need 2 openings, plus they changed their digging charge policy. According to the receptionist, the policy just changed to "If they have to dig at all, it's $100". So just be aware. $100 to dig a few scoops of dirt SEEMS high to me, but what do I know. My average sized home has a 1,250 gal. tank, and apparently such a tank can hold 1500 gallons, because they charged me $150 more for 500 extra gallons pumped. So all in all, I paid $675 when I expected to pay $425. A bit of a sticker shock. Would I recommend them? Maybe, but just know that they under-quote you. I paid over 50% more than I expected. You WILL have to add the $100 digging fee, and unless you're living in a 1 bedroom trailer, your tank will be more than the $425 standard fee for "up to 1,000 gallons". I'm not going to be ridiculous and give them 1 star or some nonsense. They get 3 stars. They did a good job on the pumping. But I honestly think the owner(s) have a lot to learn about business, customer service, and human psychology. Who likes to pay more than they expected? If you need more than $425 for a pumping, just raise your price. But don't play games. $100 for a bit of digging is ridiculous. Don't hold out hope a person can escape that massive charge, if you want that $100 every time you come out. Just be up-front about how much you want for your service.

Scott came out right on time on a Sunday afternoon with his able bodied helper,his 7 yr old son…read more He did a quick thorough job for a fair price. I am very pleased with this company and highly recommend them.

This is an excellent company to do business with. They showed up exactly when they said they…read morewould. They got to work digging up the caps immediately and had my system pumped out in 20 minutes. They covered the holes and that was it. The price was exactly what was quoted. They were both friendly and taught me a few things about septic maintenance.

When you need a septic "angel," Orlando to the rescue! In addition to professional and prompt…read moreservice, the owner is truly one of the kindest humans I've had the pleasure to interact with. I recently had a scheduled quarterly inspection from another company on a Friday. I won't go into details except to say the aerobic system was not functioning correctly and there was a risk of waste coming back into my house. That is a scary situation. :-O The company told me they couldn't do anything until the following Monday, and because of several personal issues checking into a hotel for the weekend was not an option. After calling over a dozen companies well zero success and no options for any type of resolution, Orlando called me back right at COB. I explained the situation and my concerns to him (e.g., definitely the need to at least flush a toilet over the weekend). Orlando was very attentive to my needs and went absolutely above and beyond what any small business owner would normally be willing to do. He voluntarily came to my property and did a small "fix" to at least get me through the weekend until the system could be repaired. And he did it out of the kindness of his heart (no charge). Turns out we're actually almost neighbors. Sooooooo, on a Friday after business hours, after working a long full week, Orlando literally saved me both from possible hazardous waste flooding my house and the unnecessary additional anxiety that frankly I can't currently handle. Thank you thank you thank you!!! May all good things be gifted in life to you and yours. You deserve the best. I highly recommend for all of your septic service and repair needs. 10 stars if I could. :D Support local. Support small. #ATX

Top marks all around. These folks were friendly and professional. Arrived on time, got right to…read morework. Answered all questions honestly and thoughtfully. Every single individual I met or spoke with on the phone deserves top marks. When I wrote the final check I told them that I was really happy to be signing this, because I felt so good about the quality of the service.

Bought a home from oak creek home, these guys where contracted to do a septic install. They left…read moremy land very very unleveled. There website says they level off and re seed and neither was done. If I could rate a 0 stars I would! I now have water standing when that use to not be an issue!

I would give half a star if it was offered as a choice. We paid $8,500 for a new septic system at…read moreour house and that was a month ago. What was supposed to take 3 days has taken 4 weeks and Counting. We have a big hole outside with an uncovered and unconnected septic tank laying in it. Every week we call them and they rarely call us back to let us know what the progress is. It is absolutely frustrating. The worst customer service ever. Absolutely unprofessional. We paid all that money and we have nothing. We don't even know what's going to happen week-to-week because they don't contact us and they ignore our calls. All we are left with is filing a complaint with the Better Business Bureau.

had the pleasure of working with Tony and his daughter. When I reached out to inquire about having…read moremy septic pumped, Tony responded promptly and was incredibly helpful throughout the process. He took the time to answer all my questions and kept me informed at every step, which I really appreciated. He also provided valuable suggestions for future maintenance. The entire experience was smooth, and I couldn't have asked for better service. Thank you for your professionalism and friendliness!

Im completely at a loss for words. Tony just helped me with a massive clog in my septic OVER THE…read morePHONE on Sunday afternoon. I was in a panic with water overflowing using a wet vac to avoid massive water damage. He spent 30 whole minutes on the phone with me to fix it and even tried not to charge me. This guys out here doing gods work. Completely incredible.

I called Rudy in the morning and he was taking care of our Septic system at the end of same day. He…read morewas very knowledgeable about our system and what the problem was. Its nice to be able to rely on someone who is honest and knows what he is doing. I would highly recommend R&S Pumping Services. Thank you Rudy

From the owner: R&S pumping services will do a good quality job and fast service and same-day service. read more

We hired J316 excavation to remove and haul off a concrete pathway. Dave responded quickly with a…read morefair estimate, was very good at communicating with us, and did an excellent job to complete the project. He was fast, efficient, and very professional. We would definitely work with him again. Thank you!

From the owner: Welcome to J316 Excavation, your trusted partner for all excavation needs…read more We specialize in providing top-notch excavation services tailored to meet the specific requirements of your projects, from site work and land clearing to demolition, septic systems, driveway construction, swimming pool excavation, and utility installation. J316 Excavation is a leading excavation contractor dedicated to delivering high-quality solutions for all your excavation and site work needs. With a focus on precision and customer satisfaction, we are committed to providing efficient and reliable services for both simple and large civil projects.

We've been using Aerobic (formerly Burgh) since we moved into our house. Been very happy with them,…read morethey are always quick to come out and service our system when we run into issues. Our most recent experience, Joseph, was great!! Called ahead, was very friendly, and explained everything really well. He even offered to show me the part that went bad when I asked about the life expectancy of these pumps, since we have paid for repair and replacement about every 3-4 years. You just have to know that these systems need regular maintenance and being that they run 24/7, parts go bad. In this case, a rubber flap called a diaphragm.

Received service today from Joseph Ware and can say that he exemplifies excellence in his attention…read moreto detail, professionalism and concern for a job well done. My impression of Aerobic Services in Bastrop, Texas is that they are a company with honest integrity! Cannot be more pleased!

This company has you come in for 2 days to train for about 10 hours each day, stated that you are…read morehired then the day before the start date they decide to advise that they will reach out to you and to not come in. A job was sacrificed to train for a not guaranteed position in the company after owners expressed to be hired. Joe and Micheal lied and set up false promises of a job! If you're looking for a reliable company that cares for people this is not on

Stephanie from MJ emailed me and offered a detailed explanation about the different types of tanks…read moreand the different reporting systems they use. She explained to me the error that the technicians did not report that my trash tank was buried, but that this is common and just wasn't accurately reflected in the reports. I appreciated her clarification and explanation, so I'm updating my review here. I was still dissatisfied with the treatment I received from the previous employees I interacted with, and as I explained to her, if anyone had offered me the same explanation and assistance when I first contacted them, it wouldn't have ever escalated to this.