my husband and I traveled from far to arrive at our scheduled appointment after receiving a text from HEARUSA th mat same morning to confirmI our appointment. The office was closed due to a storm, which is why we contacted them first to confirm.
We called HEARUSA again and complained about them sending us a confirmation text when in fact the office was closed. HEARUSA took no responsibility stating that appointment confirmation texts are automated and HEARUSA can't do anything about it.
I asked for a new appointment and was given one. The same exact thing happened. What a sad excuse for a company. As I am sitting at their parking lot writing this review, numerous people have walked up to the door just to be frustrated with HEARUSA total neglect for patients.
Not even a note on the door. read more