My 98 year old mother purchased her hearing aids from HAA. We had what could have been an expensive…read moreissue with them out of warranty. They unit was sent back to the factory. Carol the HAA rep got involved and resolved everything to our greatful satisfaction. Thank you Carol and Morgan .

I walked in because my left hearing aid stopped working and I thought I needed a new battery. Even…read morethought I was not previously client, Carol did a test which revealed a cleaning was needed instead. While waiting, I mentioned I wanted hearing aids that attached to my cell phone -I'm using my late mother's aids. I thought I needed a whole new set of hearing aids. Carol made sure mom's hearing aids were safe for me which they are - neither my mom nor I had/have profound hearing loss. She went through the whole set-up process for/with me. She saved me time, money, and hassle. I would go back if I need anything else and do recommend that people check her out (conveniently located near Trader Joes). She offers many different brands and types of hearing aids so there is a lot to choose from.

They were great at creating a working set out of mismatched singles (lost half of pairs). Pleasant…read moreand competent

This is a wonderful place,& I know whereof I speak,having been a patient there for MANY years! I…read morewas always treated with kindness and never felt that I was just another chart number.Whenever I had a problem with my hearing aid,Janine Palmeri immediately would fix it-even if I dropped in unexpectedly! She literally bent over backwards to help me! She is one is the sweetest,most well informed, & compassionate people I have ever had the privilege of having in my life. Her receptionist is a dear soul as well.They both are genuinely interested in their patient's well being & do everything possible to improve the lives of the hearing impaired. A visit there was always a pleasant experience.If you need hearing aids in this town,this is the place to go!

everyone was very nice. Unfortunately, I was not able to get the free hearing test because during…read moremy interview I told the doctor I was only interested in the $99 specials and that I could not afford the much more expensive ones so he told me there's no sense in wasting everyone's time because the $99 ones were just junk amplifiers and you can basically buy them at Walmart $20 . it appears they just use them in the ad to get people to make an appointment and come in to the office so they can try to sell them more expensive ones. shame really, because I probably would have bought the $99 ones with no problem because according to the Ad in the paper they actually are the clearest of all the hearing aids they offer and my insurance would've paid for it.

I have had a wonderful experience with my hearing aids from our Venice Audible office. I was not…read morepressured into a purchase and everything was fully explained. At my follow-up visits my questions were answered and my aids tweaked to give me the best experience. Thank you Mike, Brad, and Rachel! LM, Venice, Fl

Three attempts at hearing aids were unsuccessful. .it was very disappointing . Now my insurance…read moreclaims my money sent was never cashed or returned. That leaves me with an inaccurate ability to go elsewhere For 5 years.

Dr Crosby was so nice has been there 20 years. Nice to have an audiologist in englewood. Both…read morehusband and I went and very pleased with the attention we received

An absolutely wonderful experience Fixed my hearing aid in…read moreno time at all I would recommend miracle ear to anyone who has hearing problems

I had a vivear procedure done here, it did not work as advertised. They kept telling me to come…read moreback in for 5 minute follow up evals. They then tried to bill me $200 for each follow up. I eventually stood my ground, and refused payment. I'm now $3100 into a procedure that had very little impact and had a miserable healing experience. The office staff is nice. Call someone else.

I visited this practice recently with 5 completely different concerns about my health. The doctor…read morewas extremely friendly and competent, taking a lot of time to go over each of my concerns and explain which ones not to worry about and why while detailing a clear plan to investigate my concerns that warrant further attention. I don't think I have ever been so pleased after leaving a doctors office.

It's unfortunate that I have to write a negative review because I genuinely liked Dr. Marlowe, but…read moremy experience with the billing department has been extremely unacceptable. I had a surgical procedure on October 16th involving a middle ear injection to address eustachian tube dysfunction. This procedure had been scheduled months in advance. A day before my the surgery date, Dr. Marlowe's office contacted me and required a $450 out-of-pocket payment for the injection, stating they would work with my insurance afterward to assist with reimbursement. I paid this amount. On the morning of surgery, I arrived at the surgery center at 6:00 a.m. and was informed that I would also need to pay a $1,200 surgery center fee because it had not been submitted to my insurance for pre-authorization. The office had several months to obtain authorization but had not done so - to my expense. I was told that if I did not pay the $1,200 that morning, the procedure would need to be rescheduled. After waiting months with intermittent hearing in one ear, I felt I had no choice but to pay. It has now been four months, and I have not been reimbursed for either charge due to repeated billing errors. My insurance company has issued multiple denials based on incorrect coding, missing documentation, and failure to submit required retro-authorization forms. Each time I follow up, they tell me "it's resolved on their end." It's "resolved" because I paid it! Unless I consistently pursue updates myself, no action is taken. I carry excellent insurance coverage, and reimbursement should not be difficult. The issue is not coverage -- it is the repeated failure to properly submit documentation and carelessness of the office because they are not out the $1,650, I am.

Zero Stars I made an appointment with Dr. Marlowe for FESS…read moreendoscopic sinus surgery. I've had chronic sinusitis for years. I have radiology reports back at least ten years stating "grossly deviated septum with spur" and was told I may have skull base tumors. I simply wanted the procedure to clear my sinuses. I brought CT scans, MRI, even my laptop with dicom medical imaging reader. He was rude, had his medical assistant open up the images in another room and didnt go over them with me, despite me bringing my laptop and disc player into the exam room. Despite knowing I need a FESS, despite my insurance already approving the procedure, he came back into the room and told me I was fine and didnt need the FESS. I was very surprised because I went to the appointment with the intend on scheduling surgery. I said, "what about my deviated septum, can you fix it" and he looked surprised and LIED to me (his facial movements and eyes let me know he was lying) and says, "its not that bad". I also brought along my medication list. He saw I already take 40mg of Protonix for GERD, and yet the only thing he did do was write me a second Rx for Protonix, that I didnt need. This was a waste of my time, waste of $45 copay, waste of health insurance payout. Do not beLIEve the 5 star reviews as he pays people to write them. Worthless. This guy Marlowe is worthless. Find another ENT. EDIT: to add the CT Scan from 2021 he said "looked fine" has this Radiology report: "septal deviation, convex, airway obstruction 50 - 75% and septal spur". A simple google search: "A convex septal deviation with 50-75% airway obstruction and a septal spur indicates a significant deviation of the nasal septum, likely causing noticeable breathing difficulties and potentially other issues like sinus infections. The deviation, especially when combined with a septal spur, can create a significant narrowing of the nasal passages, leading to impaired airflow." This doctor, Dr. Marlowe is a loser who is afraid to do ENT surgery. AVOID HIM. EDIT #2. When I showed Marlowe the Afrin/Lidocaine nasal spray that ENT Associates of Manatee gave me a few years ago, he looked stupid and asked me why they would give something like that to me. IDIOT. Please google: ENT Afrin/lidocaine. Avoid this guy.

Excellent care from the entire staff. After seeing several doctors that misdiagnosed her, my wife…read morewas finally correctly diagnosed by Dr Marlowe and our lives have improved immensely.

Pat McCarthy is the resident audiologist at this practice and a better one will be hard to come by…read more. She is well credentialed and the utmost professional. No sales pushing of anything here. Your needs determine your treatment. A very pleasant experience.