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    2 years ago

    Go in person. Always nice and professional!!! Make sure they are open & check their hours. A+A+A+A+

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    1 year ago

    be aware they don't know how to do a fitting and then they try to push whatever they have.

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    Ear Nose Throat & Sinus Center of Orlando - Waiting room

    Ear Nose Throat & Sinus Center of Orlando

    1.5(2 reviews)
    4.9 miMetroWest, Horizons West / West Orlando

    I found this ear nose and throat Center listed on my insurance company's website for proof…read moreproviders. I failed to look at their reviews before I went to the office. When I call to get an appointment they said they would email me the forms that I needed in order to be seen by the doctor which they did. The quality of the forms look like something that have been photocopied hundreds of times and each new copy was made off of a photocopy of the one before it leading into a very low quality sheet for me to fill out. Some of the pages were difficult to read. When I got to the office I noticed that it was very out-of-date. Most of the furniture looked portable and like it came from Ikea. You can see from the two attached photos that the equipment looks pretty aged as does the waiting room. The staff was friendly enough but it seemed like the doctor did not listen to my concerns as much as tell me what he thought the issue was. I don't think I will be back to this office and we'll be finding a new ear nose and throat doctor. My rating system consists of a 3-star being exactly what you expected and neither good nor bad. A 4 means something was extra special and a 5 means you were blown away. A 2 star rating was disappointing and a 1-star rating is terrible

    Mary is very rude and condescending. I was trying to schedule an appointment and she hung up on me…read moreaccusing me of calling before (it was my first time calling). This lady is keeping this practice from obtaining new patients. I spoke with someone else at their other office and she was very nice and helpful. If the owner of the practice had any sense, he would fire this hag.

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    Ear Nose Throat & Sinus Center of Orlando - Exam room

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    Exam room

    AdventHealth Medical Group Family Medicine at Dr. Phillips - Dr. Conroy is a board-certified family medicine physician serving the Dr. Phillips community.

    AdventHealth Medical Group Family Medicine at Dr. Phillips

    3.2(5 reviews)
    0.3 miDr. Phillips, Horizons West / West Orlando

    This is a family or primary care doctor's office. It is associated with Advent Health so if you…read morehave previous medical records in Advent patient portal, the physicians here can review your history. I was so pleased with the ease of obtaining care and my in office experience. My previous primary care was not optimal. It was hard to secure appointments, he had a revolving staff that could not seem to apply payments properly to my account, they implemented a new computer system and had not transferred all my records. He retired and since then I have just been using prompt clinics for concerns like sinus infections etc. I have new insurance that requires a primary care referral. I had called around but many were not taking new patients. The United Healthcare portal indicated Dr. Lauren at the Advent Health Family practice was covered by my insurance. I phoned the office and found out they had two physicians taking new patients. I used their web page and made an appointment first thing the next day. I ended up selecting Dr Austin Shoener, MD. I turned up and was called immediately to get my vitals and was seen to a room to await the doctor. Momentarily he arrived and discussed my current medications and medical history. I was able to secure my requested referrals to a couple specialists I see regularly. Dr Austin ordered a blood work panel since I hadn't had that in some time. I walked out and paid at reception. I did not feel rushed when speaking to the provider. I was able to park out front or they have a covered lot just a few more steps away. Upon reflection I was happy about how well everything met my expectations.

    Trying out new PCP. Dropped off my kid here for an appointment. I loved the parking lot was not…read morepacked. Neither was waiting room. Check in process was easy. I made the appointment about 2-3 weeks out and was able to get an appointment with no issues. Staff was nice and polite. The visit with doctor went well. We will be coming back here.

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    AdventHealth Medical Group Family Medicine at Dr. Phillips - Garage Panel Upgraded

    Garage Panel Upgraded

    AdventHealth Medical Group Family Medicine at Dr. Phillips - Reception

    Reception

    AdventHealth Medical Group Family Medicine at Dr. Phillips - Exterior of the doctors office.

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    Exterior of the doctors office.

    HearUSA - hearingaidproviders - Updated May 2026

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