I was supposed to have a moving company move out things, but that didn't happen. Last minute I…read morecalled Mini's U Stuff for a 20' truck, and they had many. Even gave us a better price, which saved us money and the day. Wonderful treatment. I would highly recommend this place for all their services. Thank you again for saving our day.

I needed to rent a 10' truck for a one way move out of state. I called Mini's a few days before I…read moreneeded the truck to see if I needed to reserve one. The person on the phone said that if I was there on the date I needed that I wouldn't have to reserve and that a 10' truck would be available. I made sure that he knew I wanted the 10'. He said yes. When I arrived to pick up the truck I was told that the 10' trucks are just for local moves and not used for long distances. He then said I could get a 10' truck at another location but I would have to go online to put in the order. When I got to the next U-Haul place they didn't have a 10', even though I was told they did. So, the next step was driving further out. I went back to Mini's and ended up getting a 20' truck which of course was more money and gas. I later found out that 10' trucks are never available except for local moves. No one told me this when I was renting.

If I could not give any stars I would have. This place is a joke and so is the management. These…read morepeople admitted to cutting off both of my locks and left it unlocked for 2 months. Then tell me I was responsible for keeping my unit locked. Like I was the one that removed my 2 locks. They claim to have emailed me to inform me but did NOT. I'm still waiting on proof of this. Needless to say, a lot of items was taken out of my unit. After filing a police report, I waited months for them to review the "state ot the art" security footage, only to be told "We couldn't possibly review a months footage to see if someone was in your unit". This happened in January 2023 and still no effort has been made by Lighthouse Storage to remedy the situation. Unless you want your belongings stolen, rent from someone else.