We had a great experience with this business. Victor was very responsive and professional in…read moresetting up the move. Christian and Austin were amazing on moving day, They remained positive, respectful and cheerful throughout a long move on an extremely hot day. I highly recommend this company!

Asked for the 2 movers I had before. He said sure. Instead, I got him, his friend, and his cousin…read morelast minute since one called in sick. He still charged me the rate for 3 "professional" and "experienced" movers. He spent the first 15min after signing the contract on the phone. Then disappeared again for a good hour throughout the move on the phone. Took additional 15min outside calculating the end total and charged me that 15min after they were done. They spent an hour getting one piece of furniture down the stairs. Victor, being a novice himself, coaching them for said hour. I asked for three to speed the process along and I got one person standing there doing nothing other than listening to Victor "training him" on his first paid move. Completely ripped off, and he knew very well, but nothing you can do in that situation. They were slow and deserved a couple beers and pizza for the move. Nothing like what he charged. He should have said from the beginning, that he was unable to get you my experienced movers, but we can make this happen at a price they were worth rather than gauging and taking advantage of my older parents having to move right away. Absolutely do not recommend him. His experienced movers must have left the company.

U-Haul Moving & Storage of Radcliff…read more Drop-off was super easy. Whew! What a journey! We rented in Miami, FL and drove aaalllll the way to Radcliff, KY. We rented a 10' truck since the vans and pickup trucks are for local/in-state use only. Be advised, the 10' truck is the only truck in their fleet that does not come with a ramp. Honestly, I did not expect it to be so expensive - almost $2k. And since we received it will a full tank of gas, we returned it with a full tank. There was no way to select less than 5 days, even though there were two drivers and we did not need 5 day. I guess that is done automatically based on the mileage. The truck itself drove smoothly, surprisingly for a bigger truck. The only issue was the sound of the wind coming through a tiny slit in the windows. We arrived in Kentucky around midday Saturday, off-loaded our cargo, and headed to U-Haul. I did not know what to expect since it was my first time using this U-Haul. However, upon pulling into U-Haul's parking lot, there were arrows with signs directing renters where to go to return equipment. The directions were easy and it took you to a sign that instructed you to wait for an associate. I did not have to wait more than 30 seconds before three U-Haul employees came to me in the truck. One checked the fuel and the mileage and their other requirements, then informed me that I was all good. Since I had already paid and the pick up location. Returning was a breeze.

I totally recommend the business. Service was great. The quality of the truck was good. The value…read morewas good. I received the vehicle I requested.

I moved from Fern Creek to Shepherdsville very smoothly and easily and the guys even put together a…read morecouch for me. 5 star service!

We recently used this local company for a move. The time required was underestimated and we ended…read moreup having to pay an additional $1000. Disappointing, but it did take longer than planned. We had to sign off saying all was ok, but a closer inspection after they left revealed that they hadn't been as careful as we thought. The pics below show nicks, scratches, scuffed leather, popped veneer, etc... Absolutely none of these were there before the move. No matter who you use, don't be rushed at the end. Look hard.

After the apartment complex I was moving to said I couldn't use PODS, I had to get a backup plan…read more I did reviews on local movers and found TopDogg. Their reviews were great and the quote he gave me was less than PODS! John and his team moved me from Mount Washington KY to Stow OH. I needed to do a pickup on one day and delivery the next day, due to the time it took us to get to the drop off location and having to get keys from landlord. They totally made that happen. John Cotton stayed in communication with me on the pickup date after one of their trucks broke down. My Movers were Will and Jonathan and they were amazing! They were able to get the backup truck to me in a few hours. They loaded me up (2 BR House) in 2 hours. They met me the next day in OH at the designated time. They unloaded for me so fast! They even put together an entertainment center for me (I tipped them for that). I would absolutely recommend TopDogg Moving to anyone and use them again.

Worst moving company in Kentucky!!!!!!! DO NOT USE THESE BUMS!!! My daughter had a scheduled move…read morewith this POS company and called them when they were 30 minutes late. They told her they had to cancel. They are garbage and AVOID AT ALL COSTS!!!!!!!!!!!!! Should be zero or negative stars if it were available.

I hired these guys in 2021 for a move from an upstairs apartment to a downstairs apartment. I had…read moreseveral car wash coupons in my top Chester drawers. I checked after they left and the coupons were gone. Hired them again in 2022 to move into a one bedroom apartment in St Matthew's. When they got there they did not give enough time to direct them where I wanted things, they broke one of my lamps, and I lost a box with pictures and 3 small mini cameras. My last move, I used a moving organizer She used these guys. When we got to the new apartment, again I went into my bedroom and checked my two Chester drawers. Again, the drawers had clothes stuffed into drawers they did not belong in, a pair of jeans that should have been with the clothes in the walk in closet, and they spilled a large bowl of change I had in my Chester drawers. Don't use these guys. Untrustworthy and the owners / office are no help.

It started out pretty good in that Corey, one of the owners, contacted me right away and wanted to…read morecome over to see exactly what needed to be moved to Indianapolis. I did have a bill of lading from one of the big boy moving companies so he would have an idea of the size of the load. I was able to give him the weight of the load as well as the cubic feet of the load that the national moving company had in their truck. I did explain since i had been in Louisville I had purchased new washer and dryer, a new couch, a new chair and a new table and chairs for the kitchen. He walked the house and saw what I had which most of it was still boxed from my previous move in October of 2022. He stated that a 26-foot box truck would easily accommodate my household belongings. At first he quoted me an hourly rate of $50/hr for his people to pack and load then unload. Then he quoted me a hard number of $4,300 to pack, load a 26 foot truck, drive it to Indianapolis, unload and assemble items like beds, tables and such. I received another quote from a local mover which was a little lower but since Corey seemed more professional and seemed to know what he was doing I chose Alpha Moving. The three guys showed up pretty much when scheduled, one was a little late but we all got into packing the boxes I had saved from my previous move. I was working and packing as much as they were. I bought the three of them lunch and we got back at it. Afterwards I gave them all a $20 for their efforts. On the moving day they were supposed to return between 9 and 10 AM. Robert, one of the other owners, called me at about 9:20 to say that U-Haul did not give him any blankets and that he would need to return to the U-Haul store to get some. (My thought was, wouldn't you notice that before you leave the store and not while you are driving to my house? How does that happen? Did he stop for breakfast and look in the truck? Why didn't he notice when he was there?) Robert finally arrived after 10 AM and the guys started loading. As they got closer to the back of the truck there seemed to be more close conversations between them. They came to me and asked if I can take some items with me in my SUV which I reminded them that I had two large dogs that have been wandering around the house that I will be taking with me. Then they decided that they would place some items, as much as they could, into one of the employees cars. They finally came back to me and said that everything would not fit into the truck and they would either need to rent a trailer or they could have another employee drive his personal pick up (Ford Ranger) and fit as much as they could in that for another $300.00. I told them that I was ensured by Corey that everything would fit into a 26-foot box truck with ease. I told them that I work in an industry that when you give a price you live by it. Well Corey and Robert did not and were charging me the added $300 to get my belongings to my new house. Before we left they were sliding a glass tabletop to a desk into the truck and it shattered into over a million pieces. There was glass everywhere! It took them forever to sweep it out of the truck and on to the driveway and then pick it up off of the driveway using my broom and dustpan. We finally got all loaded and ready for our trek north at around 2 PM. I knew this had the makings of a very long day already. They offloaded the furniture first so I was able to direct where each piece was to go without issue. When they began offloading the boxes that was a different story. They had some boxes that were not labeled so they inevitably ended up in the wrong room. When they finally got everything unloaded we were all standing near the front door and I thanked them for their efforts. I gave them each a $20 again and told them I wish I could give them more but that I was still upset about being charged an extra $300 for Corey underestimating the size of the truck/equipment need to move my belongings and I was going to give each one of them a $50 bill but that they would need to see Corey for it. At that time Robert told me that it all most likely would have fit in this truck but he noticed early on that when they had started packing the front of the truck there were "pockets" and open spaces and the truck should have been packed better and "tighter" than it was. At this point one of the more seasoned employees turned around and walked out the door. I believe he was upset that Robert had just thrown him under the bus in front of a client. So we ended up settling on $300 for the cost of the glass tabletop but they charge an extra 3 or 4% if you use a credit card so they charged me $150 so my total bill was $4450.00 all in. As I have been unpacking I have noticed that one particular box is missing from my many boxes. I have texted Corey to see if either of the two Alpha employees have found the box in their vehicles but he has not responded at all in well over 72 hours which is very bad business.

So far this is a nice storage facility the bathroom is so cute and clean and smells good for a…read morebathroom- keep it that way. Helping my friend search for a storage facility that's more affordable and so far this one is pretty good! A little far away from where he needs it but.... Hopefully this one works out!!

Renting a unit and returning a rental truck to this location has to be the best U-haul experience…read moreI've had. Raine, the manager, was awesome to work with!

What great guys! Polite efficient attentive prompt. Moved 2 pods for me. Would definitely…read morerecommend.

The fellas were good to work with. Despite some initial communication misunderstandings on my…read moreend, these gentlemen were accomodating and courteous. They were helpful at getting our additional vehicles and trailers loaded and handled our challenging household move with a good attitude and respectfully.

Andy Schmitt is owner of English Station Mini-Storage in Middletown and he went above and beyond to…read morefind the best size unit he had to accommodate my storage needs. The unit was perfect with shelving units making access to it easy with overhead doors on either side of the unit, a step ladder to reach the top shelf and overhead lighting for night access. The area was camera monitored and code accessed. Free single use of a rental truck too! Price was excellent for what I got. He had excellent follow-up when I text him with questions throughout my use of the storage unit. Highly recommend.

Andy Schmitt, manager and owner, and couldn't have been more helpful! He was so easy to work with,…read morekind and prompt! The place is absolutely pristine and security is on point! We did not know how long we would need to rent because we were selling our house. Great first two months special. Super fast at returning the deposit. Would **highly** recommend!