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    Mini's U-Stuff-It Self Storage

    3.7 (3 reviews)
    Open 7:30 am - 6:30 pm

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    3 years ago

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    Storage 911

    Storage 911

    (2 reviews)

    Wish I could give zero stars! The woman who runs the place literally screamed at us when we…read morereturned the truck. We tried to return it on Saturday, but the door was locked and the sign said drop off returns are not accepted and to return when the facility opens. We took it today and she first said we didn't bring it back Saturday because she never saw us and was on site all day. Turned out she was in her house and the maintenance man said he saw us. Then she said she saw us, but couldn't answer as to why she didn't come over to take the return. She was screaming like a banshee. I've never seen such complete lack of customer service, nor have I ever had anyone scream at me! She also charged us an extra day for returning it today! Do not do business here!

    If I could give less than one star I would. I rented a Budget truck in a a different city and tried…read moreto return it to this location. I first tried to return the truck the same day I rented it only to be faced with the office being locked and no cars in the parking lot at 3pm when the location's website said open until 4pm. I assumed that maybe they had changed their hours due to COVID19 which wasn't a big deal since I had until Monday to return the truck. I returned Monday afternoon to return the truck and agin doors were locked, luckily there was a maintenance man there to help us and he called the worker who was supposedly on duty all day on Saturday, she rushed over from her HOUSE to "help" us and tried to charge us far more than double the cost of the original rental. After she told us that we owed more money (I paid for the truck when I originally rented it) I said that there was no way. The employee proceeded to scream at us and tell us that she was there all day on Saturday and never saw us. ( The Maintenance man even said he saw us) She obviously was not doing her job and lied about it to screw us out of close to $200 to save her own ass. I will never again give even a single dollar to Budget or any of their affiliates. They are grossly unprofessional and do not care about their customers.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (51 reviews)

    first off, when quoted on the phone they said it'd likely take about two hours for a move of our…read moresize. it ended up taking EIGHT hours.. for a two bed apartment. That's with us throwing boxes and items in four loads worth of cars to save time. the price I expected to pay at the time of booking ended being only a quarter of the cost I paid. and then they encouraged us to tip them on top of it. They came late meaning we didnt get a good start to the move until after noon. they came with two guys but one guy did pretty much all the work. they knocked chunks out of the wall of the old place that I know is going to come out of my security deposit. they shrink wrapped and blanketed every thing whether it was needed or not and charged for how much they used. I'm talking a few extra hundred dollars worth of supplies that the quote had said would be included. over all I expected to pay maybe $600 and then ended up paying 1500+ since it took them the entire day to make the move

    I do not believe there is any potential for improvement with this company. The level of…read moreprofessionalism was so low it actually shocked me. From the sleazy "used car salesman" approach by multiple employees when setting up the appointment to the complete lack of respect and disregard shown in canceling my appointment on the day of my scheduled move. Every employee I spoke with was located at a "call center" and not even at the actual place of business. The supervisor at the call center who called herself "Jana", then changed her name to Melissa was the worst! I had a contract for services, paid a deposit and was canceled with no explanation. I relied to my detriment on this contract to fulfill a scheduled move on a specific date and time. This is by far the worst company I have ever encountered.

    Mini's U-Stuff-It Self Storage - movers - Updated May 2026

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