We moved my dad into Merrill Gardens Renton independent living 6 months ago and everything has…read more been wonderful. The first time we went to take a look at the facility we noticed it was so clean and bright, there were lots of friendly tenants and activities going on. The faculty was so cheery and helpful giving us a tour and a lunch that was actually quite good. My dad is walking and getting out of his room every day with other people to talk to and dine with. This has been a blessing for my sisters and I to not have to worry about dad and to see him adapting so well. Carmen, Elaine and Shelley

Such kind, thoughtful and nurturing care for both residents and their families. We were made to…read morefeel welcome and at home the minute we walked in the door. Every member of the staff was extremely flexible, accommodating and communicative from the application process to move-in and beyond. My MIL loves it there. We've had meals several times in the restaurant, and the food really is restaurant quality. Her one bedroom apartment is well-appointed, clean, cozy, has ample storage & closet space, and even has its own washer & dryer. The staff knows every resident's name, and I watch as they make important personal connections every day. Safety is paramount, requiring each resident to push a "check-in" button located in each apartment, between 5am-9am. If the resident does not check-in, the staff immediately checks on them.

Avoid this place for your loved ones. My dad has been there for over a week and he has seen one…read morenurse and has had zero showers. He's had occupational therapists and physical therapy (riding a stationary bike for 15 minutes a day) which are worth mentioning because they are the only services he's received. We told the staff we needed stairs work but they brought in a block to work with so we're not impressed. His occupational therapist also expressed his racist views, he will be reported. The food has been terrible and he's not eating and he's losing weight which they keep commenting on. When I visited last week, I was greeted with "You can't come in" which I know, I was dropping off a couple of comfort items. I know that these places are on lock down but the attitude wasn't needed. So, not sure where the quality facilities are but this isn't it.

My grandma just started her (temporary) stay here for injury rehabilitation. The whole idea is that…read moreby staying in a skilled nursing facility (SNF), she will get more PT sessions in per day, and thus her recovery will get a good starting boost. I'm writing this review on her behalf. She isn't a fan of the food, but understands that it's temporary for her. What's REALLY concerning is: - She says this SNF is very, very dirty. - She says it smells like urine throughout. - She needs to be up and moving as much as possible. After her (presumed) first walk of the day, she asked to get up and do it again in a few hours. The response was that it wasn't possible, the staff "were too busy for that". Note -- her surgeon AND hospitalist emphasized that the point of a SNF was doing her exercise regimen 3x daily and having staff to help her improve her mobility at other times of day......... Hi there, ICC staff, have you read her doctor's notes and treatment plan? Are you planning to simply not follow that plan? I'm honestly really worried that my grandma's health will get worse in her stay here. If the staff can't be bothered even when the patient asks for assistance....... Will they bother to make sure the patient is using their incentive spirometer, so that their very high risk elderly patient doesn't get pneumonia? Will they bother to take care and measure an elderly diabetic patient's blood glucose? Will update this review after her stay is over. For my grandma's sake, I hope that that the impression so far is not truly what this place is like. Seriously hoping this turns out to be a fantastic SNF. Fingers crossed.

It has been a month since my sister moved in to Island House. I continue to be impressed by…read moreEVERYONE who works there. Cara, Sandra, Bonnie, Wilson, Juliet and Shamus have all exceeded my expectations with the consistently high level of service they provide to us and to the entire community there. Can I give everyone six stars? Island House is ALL heart. My sister is so happy. She says the food is great and everyone has been so friendly and welcoming. We could not be happier with our choice for Island House as her new home. Thanks! Ann L.

Island House is amazing comfort and support. New friends are easy to make. Group activities keep…read moreyou busy. Food makes you happy and is very satisfying and our Chef Adams is amazing. Sandra (Business Office Manager) is always available and happy to help with any needs you might have. Wilson (Executive Director) is handy, helpful & happy. He makes sure everyone feels at home and his door is always open. Agnes is one of the caregivers here and she is so helpful. Katherine is easy going and exceptional housekeeper/server and is very wonderful to have here. The location of this facility is very convenient. Adam here works for Activities and drives me to my appointments and is very helpful at reminding me about my rides. Ayzhiel works at the front desk and is very supportive and corporative. She is so sweet and her accessibility will provide you with the comfort and support you need. Island House overall is a great place to be!

You'll want to place your loved one at Overlake Terrace. Highly, highly recommend. The moment you…read moreenter this community, there is a distinct positive energy. How refreshing it is to see an experienced team who so genuinely enjoy their jobs! The excellent care reflects this. They go above and beyond to ensure that each resident feels heard and valued. The food is consistently good and the menu is thoughtfully created with a delicious variety. It truly is a Stellar experience!

Very small rooms, food is sub par like most assited living I think. They don't really give…read morechoices to make or get food you feel like / want to eat in your end days. They say they provide activities which they do but they are not really encouraging to get residents to participate or start new groups. Plan way ahead for more care as it is Not available within a day or two. The front end staff / maintained are very nice and try really hard to give support with out suport/ training from the head staff. It dose seem like there is a lot of turn over. There actions dont represent there words. After my Mother passed I did give suggestions for improvements but I'm not very encouraged.

Nikki Manor is an assisted living home in the heart of Seattle. My mother resides there The staff…read moreare very personable, kind, caring, friendly, and respectful Their restaurants are excellent!! They also have. hidden gardens that are tucked away. It is such a beautiful intimate setting. They have a number of activities throughout the day including rummy, watercolor, bingo, and exercise classes! We are impressed with Nikkei Manor! It is definitely a nice place to explore. You may consider Nikkei Manor for your loved one.

This is the retirement community located in the Seattle International District. It is centrally…read morelocated, across the street from Uwajimaya. The food is great, the employees are compassionate and seem genuinely concerned about satisfying their residents. Atmosphere is comfortable, clean, and welcoming. I have been treated like a queen each time I've been there. It's nice!

This is the kind of living in downtown Bellevue I'd love have, from the valet team to the chef,…read moreservers, and management, the service was flawless. You can just feel how well the residents are cared for here--it's the kind of place anyone would be lucky to call home. I couldn't resist snapping the gorgeous views and the chef's spread for our group of CFOs... trust me, it tasted even better than it looked!

Absolutely wonderful facility!…read more Did some extensive research on options for Gma about a year before she moved in, June of 2025. Wanted a quality place where she would feel at home and be able to make friends and socialize and stay busy. The Executive Director, Madelyn, is absolutely fabulous to work with, you can tell she really cares about the residents and has a passion for what she does. The support staff and activities team are all so welcoming, smiley and overall great to be around and provide a very warm and welcoming vibe for residents and visitors! We did some extensive research into assisted living facilities and this was by far my #1 choice for reasons I will list below: 1. The amenities - activities galore and always changing, well thought out and the activities staff are friendly and are proficient in social engagement for the elderly and cognitively impaired. They do a good job of offering lots of engagement opportunities for residents. 1.a. - Addtl ammenitites - attached bistro that is open to the public, resident key required for entry from bistro into the facility. Nice for a little change of scenery 1. b. - Addtl - salon on site! Addtl fee, but there is a hair salon ON SITE ... I believe they might do nails as well but not sure... but this is SO convenient for those that don't drive and don't want to hassle with booking the resident shuttle LOVE LOVE This! & it's right off the entry way so it has a nice window view to the street 1. c. - Addtl - shuttle! The resident shuttle can be booked to take vehicle-less residents to their doctors appointments, or any other places within a 5 mile radius that they need to go! They typically have a weekly grocery trip on the activities calendar as well, so there's a pre-planned trip that everyone can go on for any grocery needs. 2. The facitity itself - always clean, very beautifully decorated, love the small touches of real flowers on the lunch tables when they have them as well as holiday decor, little snack and treats in the lounging area with some fresh water, apples and cookies, great layout of the facility, good location with a decent flat walkway right out front that residents can go for easy walks. Elavators with key required access to go to up resident floors. Location is RIGHT down the street from Overlake hospital, which is convenient, we did have to go there one evening when gma was having dizziness and vomiting and it only took a few minutes to get there. VERY convenient for healthcare reasons. 2. a Rooms - rooms are somewhat small but are perfect size for one or two people that are mostly going to be out and about in the facility the majority of the day. Each room has decent views so that is very nice (we looked at several different options of rooms before choosing). The bathrooms are large and perfect for safety for the age range of target residents. Linens and house keeping are provided once a week!!! Yay!!! 3. Care & safety - The assisted staff bring meds in the AM and they do nightly safety check rounds, call button lanyard for each resident and emergency safety pulls in each restroom in the facility and in each private resident restroom. RN on staff with 24/7 staff on site who can call the on-call RN if needed. Concierge staffed desk during the open hours of the facility, which is so nice there's always someone monitoring who is coming in, check in required with name badge. Resident key required for elavators up to floors! 4. Food & dining - the food is excellent and a well thought out rotating menu. Some of the same, regular items available, but always a new highlighted daily menu with new and exciting items. The food is clearly quality and cooked well, they didn't hire just anyone, the chef is a real chef! The dining room is open access all day from AM until dinner time, I think they close up at 6pm. 5. Staff - how the facility chooses their staff and what type of staff they have on site says a lot. All the staff during my visit seems welcoming, pleasant, smiling, helpful and overall enjoyed being at their jobs. The long term care sector can be one that is overlooked and underserved and we were not going to choose a place that hires people that don't want to be at their jobs because caring for loved ones is a very important role and this was a huge factor for us as well. 6. Price - price is expensive but honestly is similar to other facilities yet far exceeds in value above and beyond the others that we looked at. We visited this place about a year prior to moving Gma in, they allowed us to come for a complementary lunch and activity to get a feel and be shown around and all that. Mom and I visited, did the tour and looked at rooms and a later date I brought Gma for lunch and an activity. I was very pleased with the experience and recently visited Gma in Oct of 2025, a few months after she moved in, for about a week and a half. The experience was nothing less than the prior visit! A+++ would HIGHLY recommend!

My mother lived at The Terrace, which is the memory care unit, for almost 2 years until she died…read more The care there was absolutely wonderful. They were very sweet with her, and they always made her look so pretty. There were appropriate activities all day long. The residents were not forced to participate, but they were able to participate if they were interested. Covid came along after my mother moved in, so I couldn't visit for quite a while, but the activities director allowed me to email notes and photos, which she printed out for my mother to see. The nature of my mother's dementia meant that she didn't notice my long absence, nor did she notice anything else unusual. Meanwhile they just kept on taking very excellent care of her. I would highly recommend this memory care unit to anyone else looking for such care. I can't speak highly enough of it. Debbie B., Bellevue, WA

My father lived here for several years. There are many great features here for the residents, as…read morementioned in the other reviews. The food has changed: Initially the food was delicious and creative. After that chef left, it has been a series of mediocre meals. Main dishes are overcooked and under seasoned. Cooking without salt, using varieties of herbs can result in great food. This food now is blah. The joke at desert when pie is served, is the table mates try to cut the crust by stabbing it with a spoon. It is so tough, they are afraid to bite it with their teeth. The lobby is filled with expensive art, like Chihuly glass. The residents would be better served if the glass was sold and the proceeds were used to hire a great chef. The biggest complaints come when a resident needs extra services. They promise different levels of service options when you take the tour and sign the lease. They represent that they can handle needs ranging from med management, to much more assistance for people with much greater needs as their health declines. In our experience, the meds have been dispensed incorrectly several times, or not refilled in a timely manner such that none were available for a PRN. Also when people return from the hospital, the medication changes and new orders are not always done correctly. The biggest surprise was how few services they actually DO offer. If a person has poor balance and needs constant reminders to use a walker or cane, this won't happen. If help is needed getting out of bed, or off the toilet, that won't happen. This building is basically a lovely apartment home for high functioning people who can manage to live independently. Which works until there is a health event. If you spend a day and watch the elevators, and the lines of people for meals, you will notice private caregivers. Many of them. This is because if your parent has fallen, or weak after the hospital, or forgetful, they will tell you that the need for help is too great for them and they can't provide what you need. Then they threaten to discharge unless you are willing to hire your own personal care helper. That means you pay the full Gardens price , plus the price for the extra one on one private care. It's a very nice building. The director changes almost annually. Most are nice employees, good activities. Be aware that if an illness or a fall change the status of your parent's health, you will be facing much greater expenses, and a lot of extra work, if you want them to continue to live there.....

This is a great place for a loved one to live if they are active and independent. My mother lived…read morehere for a year, and as her health declined, she needed more assistance. I would visit once or twice a week, but not at meal times, and when I inquired at the end of a month how many meals she had eaten, they informed me she had only had 2. I really think there should have been some way for the staff to know that and inform me (her contact person). Then when you add another level of care to the program, it is always another exorbitant amount added to your bill. I moved her out shortly after this occurrence.

Independent living, assisted living, and perhaps memory care. A nice facility, close to…read moreshopping-groceries, garden supplies, urgent care, Costco, more. Priced higher than places outside the high ended east side. One meal a day, or use your "points". On site and garage parking-for a fee. Staff seems friendly. Front desk manned 24/7, which is quite good. On staff RN, and LPN, and other care staff. Make this one of the places you check out, and compare to others.