I read these reviews and decided to try them as they were covered by our insurance. We could not…read morebe more pleased. I ask about the reviews and Jordan our HAS explained that this office has until last year had an issue with turnover. Not anymore! I asked about no one returning calls and was told that most of that was in the beginning of 2020 when due to Covid, the practice was closed. CORPORATE failed to install a voice mail notifiying patients the office was not open nor staffed. Many complaints were during this time. Exam was VERY thorough compared to another practice, there was no pushing for purchase or for upgrades. We purchased and Jordan Hayes took over 45 minutes just explaining and insuring hubby knew how to use and felt comfortable (He has Alzheimer's). I rarely write a reviews, but this positive one needs to let you know at times, what's behind some poor reviews.

These people don't answer the phone or return calls 3/4 of the time. The dr. Makes so many mistakes…read moreand I have had to go back 5 times and be without one or the other if my hearing aids for over 5 weeks while my tinnitus makes me insane and she won't stay for2 minutes past 5 pm to help me. I had to call the corporate office just to get the Ocala people to Talk to me but corporate office knows nothing and can do nothing. Not adequate Customers service here

If you want high quality service, then go here. The people are wonderful and do everything to help…read moreyou before and after they fit you for hearing aids. I was so lucky to get to go here.

always exceeds expectations! several days ago my right hearing aid stopped working. So I stopped in…read moreafter lunch, Michael Smith interrupted his busy schedule and came out into the lobby to get my hearing aids and took them inti his office, After several minutes he came back with my working hearing aids. What a relief that I did not have to have them sent to the factory.

Wish there was a 0 rating! Had an appointment to have my hearing aids checked and cleaned! Not even…read moreseeing an Audiologist for any kind of testing!! Walked in the door, checked in ands was handed a bill for $265.00! one year ago same store, same service $85.00! Their front counter staff was complacent and rude, when asked about why the dramatic increase, take it or leave it attitude! Do not use this company! Just another national corporate store chain over charging senior citizens. Terrible experience!

If I could I would rate this establishment a "0". I had the worse experience of my life with this…read moreoffice yesterday at the Altamonte Springs office. They were unprofessional and very unreasonable. It was a rainy day and there was heavy traffic. I got to my appointment about 6 minutes late. I took time off of work for this appointment. When I came in, I filled out paperwork and gave my insurance card and was told to have a seat. After about 10 minutes the receptionist comes to me and tells me I was 15 minutes late and I need to reschedule the appointment. I tried to reason with her and tell her I had already taken time off work and I was willing to wait. She went to speak with the doctor who was at the front office and she too said I needed to reschedule. I found this to be unprofessional and unreasonable. I would never recommend this establishment to anyone.

They do an excellent care. Three years in a row voted as a top hearing care retailer 3 years in a…read morerow by Newsweek. America's best retailer 2025. Proud to provide simply excellent hearing care. Came for mother-in-law Took 1000 AM appointment as its a Veterans day for our US federal Government holiday for us Please send outstanding notes to Hailey and Katherine

Sadly, I have been losing my hearing for a while. I was finally able to get some help and…read morethankfully that helps came in the form of HeatUSA. The audiologist took her time to explain the process and go through the test, letting me know each step and what it's supposed to mean and all that. I happily didn't fail as miserably as I assumed I would, but could still benefit from hearing aids. The audiologist again took her time to explain the benefits of the aids, differences in models, and how they'll make a difference I highly recommend going here for all your hearing needs. Now I can hear my teenage son whine in crystal clear clarity!

Go in person. Always nice and professional!!! Make sure they are open & check their hours…read more A+A+A+A+

be aware they don't know how to do a fitting and then they try to push whatever they have.read more

Michael Moore is absolutely amazing. He helped my 88-year- old mother and treated her as if she was…read morefamily. The difference the hearing aids made in her -- and all our lives -- is immeasurable! Thank you, Hear More Medical, for helping our mom hear, again!

From the owner: We take great pride in one’s hearing healthcare. A full diagnostic hearing evaluation will be…read moreperformed and explained. We are vetted with all insurance companies and honor all discounts. We carry all manufacturers and proficient in programming. We are strictly by appointment only. Give our patients sense of stability with no pressures. Our location, our times, our guaranteed lowest pricing make us the competition. Always, get a second opinion regarding your hearing and definitely google the specific individual who will be evaluating you. We focus on aftercare. We will be there next year, will your office and Specialist be there next year? Experience and knowledge does matter. Lastly, we opened in 2015, with plans to expand and open more locations in North Central Florida.

Hi, cannot say enough about this place. Their patients and knowledge and just downright…read morefriendliness make this whole visit every time remarkable. Thank you so much.

We had an excellent experience today w Dr Watts. She was very patient and informative. She answered…read moreall our questions and gave us additional information about benefits my Mom qualifies for because of her age. The staff was also courteous and friendly. I recommend this service based in our experience today.

I highly recommend seeing Joseph Taylor if you need hearing aids. He and Vanessa, his receptionist…read more, are very warm and friendly. Joseph spends a lot of time with his clients and does a very thorough job! This is the second set of hearing aids I've purchased from him. I am very pleased.

Took my Siemens hearing aids to have them repaired. 10 days later I asked them to call Siemens and…read moreask when I could expect them to come back. - lo and behold 15 minutes later they called and said they just came in. Went in and tried them on and they didn't work. The remote still didn't communicate with the left hearing aid which is why I brought them in in the first place. I noticed that the ear cups were still yellowed from use and exposure to ear wax, which is pretty normal. You would think that having been sent in for repair they would have replaced the ear cups. I left with the hearing aids which still did not work and the next day I went back to Beneficial Hearing Aids where I originally purchased the aids. My person there questioned why the ear cups were dirty and asked me if this was how they were returned to me. She got on the phone and called Siemens repair dept. and gave them the 2 serial numbers of my 2 hearing aids. They said these aids had never been sent in to them for repair. Light bulb goes on. Now I know why the ear cups were dirty - THEY WERE NEVER SENT IN FOR REPAIR AND WHY WHEN I CHECKED THEY MAGICALLY CAME IN 10 MINUTES AFTER I CALLED- THEY WERE THERE ALL ALONG. What a scam. I called back and said I was p****d off. The front desk clerk they were in the back and he would tell them what happened and would I like to be called back. I really wasn't interested in talking to them, but based on what happened you'd think they would like to attempt to vindicate themselves. No call back I'd stay away from these thieves like the plague Their commercials portray a company that cares not rips you off. STAY AWAY, USE ANOTHER COMPANY. I sure wish those owners who appear in commercials will read this review and comment back but I highly doubt it will happen.