I saw Mr. Jacob Smith for my hearing loss. He was very professional and took his time answering all…read moreof my questions. He looked in my ears and then did a hearing test. Fortunately, I don't need hearing aids but he was able to help me with my "mild hearing loss" and how to deal with people that mumble and talk softly. If you are having difficulty hearing, I highly recommend going to Hearing Life and seeing Mr. Smith. I drove here from downtown Chicago and it was definitely worth the drive. Plus my employer health insurance covered the exam.

Kristen Conners is awesome and I would be deaf without her thanks again. She is right in Orland…read morepark 128 th and La Grange road

Fabulous service, everything was explained to me. I had several different systems presented to me,…read morediscussed the options, and helped me chose the hearing aid that would provide the best service. I was very satisfied.

If you need your hearing tested or need hearing aids, Hofstra Hearing is excellent. Dr. Moriarty is…read morethorough and caring and will assist you every step of the way. I strongly recommend Hofstra Hearing for quality service.

The experience I had being tested, fitted and instruction on how to use and benefit from my new…read morehearing aides was very pleasant! Dale and Lindy were welcoming and professional making me feel very comfortable I am very happy with the service and product I received and look forward to follow ups with this business!

I am 80 and needed hearing aids. A friend suggested them. I am very pleased with the doctor, the…read morestaff, and the hearing aids. They filled out the forms for my insurance and did a 2 week check up and will do another at 6 months,but made sure to tell me I could contact them as needed.

I can not be more grateful to the ladies in the office and also Victoria for going above and beyond…read morefor me to get my hearing aids back to working order. I was so dishearten as every place I called refused to try and help me but not Sertoma. Not only did they see me same day they did everything they could to get my hearing aides to work and I left their office like a brand new person. The ladies also in the front office have such a compassion for the patients coming in that it shows. I did not originally purchase my hearing aides here as I just moved to the area from out of state, but you can bet when I do I will definitely be coming here. Thank you again for everything. I cant wait to hear my kiddos tonight.

Initially purchased my hearing aids here at Oaklawn facility 5 years ago from John Goik. Today I…read morevisited unannounced. Was greeted by a very knowledgeable "Jacob", who was very patient regarding my concern of if my aids needed servicing or replacement. Jacob cleaned them, raised the volume a bit and even showed me how to raise or lower the volume. He scheduled me for an updated audio test. This location and staff, especially Jacob is top notch. 5 Stars all the way!

My 93-year-old mother brought her malfunctioning hearing aid here to be fixed. The woman at the…read morestore told her that it would be $500.00 to repair the "electronics" of the device. My mother took the hearing aid elsewhere for a second opinion. Store #2 took the device into the back room, took it apart, found that it was dirty, cleaned it and charged her $35.00. It is now working perfectly. Stay clear of Accuquest; my mother could have easily been scammed. Maybe someone can explain to the people at Accuquest that "elderly" does not automatically mean "stupid."

Listen to the other bad reviews!…read more Buyer beware. This business charges a $500 restocking fee -- even when the mistake is theirs. I was never informed about this fee, was explicitly told it's a trial with free return during that period, and I was pressured to sign an agreement on the spot without being given time to read or understand it, which is outright illegal. The customer service was the worst I've ever encountered. Dr. Brienne Honan falsely claimed I was told about the fee, even though she wasn't even present when I signed. She appears willing to say whatever is necessary to protect the business, regardless of the truth. I returned to the office over nine times because I still couldn't hear in real-world settings (non-Bluetooth), and they still couldn't fix the issue. So I asked for something covered by my insurance to which they said no - they only want to sell Phonak and oticon. They have no empathy and did not care that I was crying to them that I couldn't hear (wouldn't even offer a tissue from the box on her desk). After spending thousands of dollars and receiving no real support, I can't in good conscience recommend this place. The manipulation, dishonesty, and lack of accountability speak volumes. Dr. Honan does not have the attitude for customer-facing service. She escalated and made everything worse.

This place is incredible. My daughter had major wax buildup in her ears and could barely hear. It…read morehappened over the holiday weekend, and with nothing open, we went to a convenience care clinic for earwax removal. At best, it didn't help--at worst, it made things worse. I booked an appointment online at Hearing Health Center for Monday at 4 PM, and called as soon as they opened, hoping for something earlier. Andrew at the front desk was amazing and got us in sooner. We saw Dr. Sheri Larks, and she was phenomenal--warm, calm, funny, and incredibly good at explaining everything. She talked my daughter through both the plan and the backup plan, then used gentle techniques to remove the wax. In just 20 minutes, all of it was out safely and effectively. My daughter can hear better now than she has in years. One more thing I appreciated: while we were in the waiting room, I noticed a few patients who seemed to have dementia or confusion--something that's apparently common with hearing issues in older adults. The staff treated them with such patience, respect, and kindness. It really stood out. Bottom line: if you're dealing with earwax, skip the at-home methods and urgent care clinics. Just come here. They're amazing.