The office experience here was grade level poor…read more I have not experienced such overall lack of professionalism from the office attendant to the hearing (specialist?). My father received a promotion in the mail for $439 hearing aids. A ploy used to get people in the door. They run a hearing test and let you know which hearing aids are best for you. That's all well and fine except that their sales style is built on pressuring and even guilting the client to buy, regardless of they are in a position to. My elderly father being a primarily Spanish speaker only, with get you by English got home and realized that he was not in a financial place, nor did he really want these $6,000 hearing aids he was pressured into buying. My dad tired to cancel the order next day over the phone and they told him he had to come to the office. Needing help to advocate for himself, he asked me for translation and advocacy help. I came to this office to help him and this office made it as painful as possible to be seen almost turning us away, until we made it clear that we would wait to make sure this item was canceled and my father reimbursed. They kept $639 as a restocking/cancellation fee, per the all English contract my father signed. Overall, the experience was a nightmare. The attendant Devin, was highly unprofessional; turning a point of clarity and decision to cancel into a guilting and blaming experience. Devin demeanor was short of a full tantrum, because his time was wasted and he didn't receive a commission. This was such a bizarre experience and worth sharing on Yelp, so that people understand the sales tactics used and how they treat their clients, and/or prospective clients. What is additionally noteworthy, is that to make the sale they contact the manager and the Manager authorizes a discount right there and then, but in order to process a return they can't even give you a timeframe for when the manager is going to call you to process that cancellation. I asked for a general timeframe for which my father can expect a call. Devin said that since the manager is really busy he would call whenever he could. That vague response, was obviously not ok, and I stated that most businesses operate between 24 and 72 hrs. and he couldn't even give me that. So this really says a lot over the integrity of this Business, and what their priorities are . They are more interested in sales, than how they treat people. Current status : waiting for the manager of this location, Mitch, to call my Father to process cancellation. I will note how long it takes them and how the process is handled.

Get other examinations from other ear DOCTORS. Do not go by their exam. $7000 is expensive when you…read moremay be able to get similar units at Wal-Mart for $700. No refunds. No take backs. The exam is done by someone trained by MIracle Ear and I should have asked to see his training certification. I think I would have been better serviced by an audiologists or a general practitioner. To this date I have a $7000 debt for a pair I hear just as well with as without.

The staff and audiologists are just amazing - very professional and caring. They answered all my…read morequestions and got me an amazing pair of hearing aids! Had a little issue with one a month or so later, and they took care of it right away!! Just the best service I've experienced with an audiologist (had recently had a bad experience elsewhere) and they were friendly, helpful and professional! If you need hearing aids, Sertoma is amazing and you'll get the best service they can give you!!

I am 80 and needed hearing aids. A friend suggested them. I am very pleased with the doctor, the…read morestaff, and the hearing aids. They filled out the forms for my insurance and did a 2 week check up and will do another at 6 months,but made sure to tell me I could contact them as needed.

The tech seems knowledgeable but the office is dirty and outdated. The office is in desperate need…read moreof cleaning and updating.

My husband needed hearing aids and with his insurance Hearing World was one of the locations to…read morechoose from. Hannah was wonderful to work with! She was patient and helpful. I highly recommend them!

My Dad is so happy with the flexible and professional testing that was done. Jonathan is a…read morededicated and compassionate specialist. Highly recommend!

Jonathan is the best. Kind, sees you right away, pricing is very competitive. Really gives very…read morepersonalized service. I, for one, appreciate that. Highly recommend.

was having an issue with my hearing aids that I had bought 3 1/2 years ago. Of course out of…read morewarranty. Contacted Jill and sent them to her. She inspected them and figured out the issues and was able to diagnose the issue(s). Repaired them immediately and returned them to me, as good as new. I cannot stress the quality of their service, something that is lacking today. I would highly (more if I could) recommend their work & service. While I did not mention, I bough these remotely, (I live in Calif.) and that did not cause any problems from the very first call form information.

This hearing center provides great assistance to the hearing impaired. Accessories and batteries…read moreare affordable and service is always great. Jill and the office reps are absolutely top notch and they make every effort to help hearing aid users keep their equipment in good shape. Highly recommended place to work with ! The center ships to other states! Now that hearing aids are programmable remotely this center can be a great help!

I have been going to dr T since 2018 and he is PHENOMENAL. I have avoided neck surgery because of…read morehim. I used to work for a company that employed thousands of chiropractors and dr T exceeds all of the ones I saw there's practices by miles. He incorporates corrective chiropractic in which they also offer massage therapy and physical therapy as part of your treatment. This allows for you to correct the problems instead of just getting adjustments over and over again to no avail because things stay out of alignment. Muscle work and PT is essential to allow for new muscle memory to hold alignments in place the way your body was meant to be. Dr T and his team do just that. I highly recommend. Very reasonable price point too, works with insurances, & he is exceptional as a person. Go see dr T!

I've been a patient of Dr. T. for 19 years and have consistently received excellent care. I have…read moreon-going migraine headaches and Dr. T. has the 'magic touch' that allows them to resolve without medication. No matter how good a doctor is, it's the front desk crew that makes the office run smoothly. Each of those ladies is empathetic and does everything possible to get you in to see the doc if you need to call at the last minute. Highly recommend this wonderful office.

Kristen Conners is awesome and I would be deaf without her thanks again. She is right in Orland…read morepark 128 th and La Grange road

Fabulous service, everything was explained to me. I had several different systems presented to me,…read morediscussed the options, and helped me chose the hearing aid that would provide the best service. I was very satisfied.

Dr.Sumrall is a needle in a haystack, with a heart of pure gold!…read more At our first visit (6 months ago), Dr.Sumrall was extremely compassionate with my 95 y/o Uncle, who suffers from extreme hearing loss. Dr.Sumrall spent extra time irrigating his ears (I couldn't believe the amount of wax he removed), meticulously testing his hearing and adjusting his hearing aids, which drastically improved his quality of life. Two days ago, my Uncle's hearing aids malfunctioned, leaving him unable to engage in any conversation. Unfortunately, my uncle is now in hospice and non-ambulatory. We all felt helpless & hopeless! I called Dr. Sumrall and explained the situation. Without hesitation, he graciously took personal time on a holiday weekend, to ensure my Uncle's ears were cleaned and his hearing was restored! Going above and beyond to care for his patient is an understatement! Words cannot describe the level of gratitude our family has for Dr.Sumrall. Doctors like this are next to impossible to find. Thank you again and again!