I was referred to this business by Tru Hearing which works with my Humana Medicare Advantage Plan and offers $999 per hearing aid rebate on premium hearing aids. I visited Hearing and Audiology Services in Raleigh, NC on March 29, 2022 to order my first set of hearing aids. I told them I preferred rechargeable hearing aids and were shown the Signia brand which I did not know at the time I ultimately ordered them. I was told I could only get the discount of $999 per ear on the premium level. I then paid for them in full of $2,098 on my health care credit card. The hearing aids arrived approximately two weeks later. I was fitted, went back a couple of times during the trial period for adjustments. I asked the doctor on my last visit to complete a reimbursement form for my hearing aids which she completed. At no time was I told the hearing aids actual cost were valued at $7000 per the Tru Hearing customer service rep in August 2022 or I would never have ordered them. Especially if I had been told I would not get back money for the purchase. In addition I found out shortly before speaking to Tru Hearing customer service that this business had tried to double dip on payment by submitting a request for the amount of $2,098 through my Humana Medicare Advantage Plan. The request was denied. As any one else had a similar experience with this business? I am upset that this business smiled in my face while acting in my opinion in an unscrupulous way by not telling me actual cost of the hearing aids and then trying to be paid twice for them. I am also concerned because their client base seems to be senior citizens and they may not be tech savvy nor take the time to review their monthly health plan statements to see if there was an attempt to be paid twice. read more